Recruiting Intelligence

The Value of Living Life Abroad: A Student’s Perspective

This week, we turn directly to the voice of the international student–specifically, to our international student intern, Maartje Sebek (pictured above while traveling in Budapest), who has been working in our office since September and concluded her internship last week. (We seriously miss her already!)

Keeping the international student in mind as you create your marketing content is so important. Below, Maartje share's her perspectives on living and working abroad, why she decided to come to the US, and how her experience will benefit her future studies and career goals. Maartje’s motivations for this international experience and her decision-making process identify a few tools you should consider and point to valuable messages you might incorporate into your student marketing.

Among Maartje's many projects at Intead, she helped us pull off our first annual International Student Recruitment Bootcamp, presented in partnership with CGACC. The theme was What Works Where and our conversations, workshops and presentations all focused on building recruiting and digital marketing strategies for the year ahead with a mind toward best practices, metrics and engaging the right audiences.

In the weeks ahead (starting next week) Intead's Recruiting Intelligence Blog will share some of the helpful worksheets from the conference.

Now, let's have Maartje tell her story: Hello blog readers, I’m Maartje, a 23-year old Dutch student who just returned home to the Netherlands after living abroad in the US. Currently, I’m studying at the Hanze University of Applied Sciences, Groningen, in the Small Business and Retail Management program. As part of my third year at my university, I had to complete a six-month internship. This is my story about how I chose my internship abroad and the value of international work experience.

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The State of International Student Recruiting

With this past week, the world of student recruiting is in a bit of an uproar here in the US and around the world. As we review the executive orders, court decisions and various statements from university presidents, NAFSA and the like, we know that many are gathering to raise our concerns and consider the options before us.

In times of great change, there is a strong inclination to take a wait and see approach. In our view, we see opportunity. Not to make light of the situation. It is quite serious. Nevertheless, planning is always valuable, regardless of how unclear the future may be.

We just completed our first annual International Student Recruitment Bootcamp held in San Diego. An intrepid, forward thinking set of universitites, boarding high schools and other academic industry providers gathered for two days to share their experiences and map out plans to move forward despite the turmoil in our industry. Whether you were an attendee, a speaker, partner or sponsor, the Bootcamp was a success because of you.

And special thanks to Zepur Solakian at CGACC for her leadership.

Our goal, as always, is to help you make smart recruiting and marketing decisions. We think everyone came away with useful information, tools, best practices and insights into international student recruiting and digital marketing and that you will be able to share that knowledge with others in your office who were not able to attend. From the conversations we overheard in our speaker sessions, break-out groups and networking receptions, and even the 3K sunrise run, it seems everyone was able to connect with others facing similar recruiting challenges and share solutions to overcome them. We think that's pretty cool.

We are already thinking about next year's conference and can't wait to share details. And for those unable to attend this year, we will be sharing marketing planning material and worksheets from the conference in the weeks ahead, so check back often! We want you to be able to plan and move forward even when the headwinds are strong.

In the meantime, we want to thank our speakers for bringing their expertise to our conference attendees....Want to see who spoke? It's a truly incredible line up and we owe them all such gratitude for their willingness to share. 

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Measure What Matters: Build an Academic Metrics Dashboard

What are the Top 3 Metric Areas you should be tracking? Does your answer match ours?

Former CEO of HP, Carly Fiorina, once said, “the goal is to turn data into information and information into insight.” This is the essence of analytics. It’s exactly why you are (or should be!) taking the time to track traffic on your website and social media engagement. It is all for that valuable insight that can introduce you to the student leads you want and help you understand their needs/motivations.

We know we might sound like a broken record but analytics are important. And we know how difficult it can be to get started. The good news is that it’s not as complicated as you think.

Come meet us in San Diego this weekend (a quick jaunt to the sun!?!) to learn more about metrics, tactics and other international student recruiting approaches from experts in the field at our upcoming International Student Recruitment Bootcamp. It is all about What Works Where.

Have you seen our speaker list? A range of experts, our conference faculty, will be on hand January 29-31. Today is the LAST DAY to take advantage of regular pricing. Spaces are limited and going fast. REGISTER HERE.

The Bottom Line: The key to successfully tracking analytics is to set up a system that is easy to use and accessible–your dashboard. Just like your car dashboard, a metrics dashboard stores all your “go-to” data in one place. This can help know how your digital marketing is performing. If you take the time to do this regularly, a big IF based on what most of us have time for, you will spend your marketing budget more wisely every year. If nothing else, your bosses will be proud of you for that ;-)

Trying to collect data without setting up a dashboard is like trying to make a recipe you’ve never made before without the ingredients list. You might know where to find one or two of the pieces of data you are looking for, but you need to know how to piece them together to make a tasty meal. Read on for our list of the Top 3 Metrics Areas we think you should be keeping tabs on. This is the kind of data we think should be on your dashboard to support your international student recruitment efforts.

Pro tip: this is one of those posts you’ll want to share with a select few others on your team.

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International Partnerships – Academic Connections Support Student Recruitment

Is your institution using international partnerships effectively? There are benefits beyond the academic collaboration. Have you examined your faculty’s international connections from an international student recruitment point of view?

Study abroad programs, research exchange programs and dual degree programs take time to build, but they have lasting value and, nurtured well, can grow into significant international student recruitment pathways beyond the academic bridges they build. These relationships often become significant differentiators for the institutions making the effort to build them.

At our upcoming International Student Recruitment Bootcamp, presented in partnership with CGACC, we will have speakers, discussion groups and work sessions focusing on the tactics that work best in regions around the world based on the type of academic program you offer. It is all about What Works Where. International academic partnerships represent an important tactic to consider.

Secure your spot and meet us in San Diego on January 29-31.  We've held regular pricing in place through 1/25/17. It is a small venue for a highly-focused gathering. Spaces are limited and going fast. REGISTER HERE.

Bottom Line: Creating international partnerships can be time consuming, but done well, have lasting and significant value. These partnerships help increase your institution’s international presence. Courses, published research and events shared by your institution across borders help market to your prospective students in their native language, and through the media channels they use most. These initiatives increase your opportunities to reach international student influencers: parents, agents, counselors, university and high school administrators. In concrete numbers, we’ve seen this work where a partnership is the source of four international student enrollments each year at the start and slowly builds to a consistent pipeline of 20+ international students from a single source. That, in addition to the many other benefits of these cross-border collaborations.

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Reader's Choice: Intead’s Top 10 Blog Posts of 2016

It's 2017 and Intead's Recruiting Intelligence is back! And we are flying forward. So glad you are with us!

2016 saw a lot of change – a new U.S. presidency is just days away, Brexit has made an impact on international relations, safety concerns have heightened, new government policies have changed the landscape across the world, and currency exchange rates have presented challenges for international student mobilization – among many other things.

Throughout it all, we have tried our best to present new research and insights, shed light on new markets, and introduce you to new tools and best practices to make your international student recruiting and marketing strategies work to meet your goals. While 2017 will undoubtedly present its own set of new challenges, we checked the analytics on last year's posts and wanted to share those posts that your colleagues found most helpful based on the readership stats.

Read on, and while you're at it, check out Intead’s new blog homepage! This is just a first step as we roll out our website refresh to make all our great content easier to find and access. Our popular e-books, conference slides, market research reports..everything you use to make your international student recruitment and enrollment plans stronger.

Did someone say "recruitment and enrollment plans?" To start your 2017 planning, come meet us in San Diego on January 29-31, at our first annual International Student Recruitment Bootcamp (theme: What Works Where), presented in partnership with CGACC. The conference will cover implementing effective strategies, measuring results, and determining what works where. We've held regular pricing in place through 1/25/17. It is a small venue for a highly focused gathering. Spaces are limited.

We are excited to announce our KEYNOTE SPEAKERSSafia Samee Ali (NBC, News Associate) and Paul Jensen (Weber Shandwick, President – Corporate Practices) will present on The Power of Storytelling: Marketing, News Media and the Student Experience. It is sure to be an inspiring talk from two experienced professionals well-versed in the importance of audience engagement. 

Now for our Reader's Choice Top 10 Blog Posts of 2016...

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Intead's AIRC 2016 Slides Now Available! (Plus some extras…)

Now that the year’s conference flurry has ended (no pun intended for those of you currently getting snow!), we wanted to take the time to reflect back on all of the great information we gathered and presented at the AIRC conference this year.

There was great discussion around what universities should be doing in the months and year ahead given the new political landscape, where institutions should be allocating budgets as they plan for 2017, how tech systems (CRMs and MAPs) can help your recruitment and digital marketing efforts, and how language schools are being used to support some institutions more effectively than others.

We were thrilled to be a part of it. And we really enjoyed the warm Miami weather ;-)

For those who were not able to attend our sessions, or for those who want a closer look at our slides, you can download these below.

But even better than that, you can come meet us in San Diego at our first annual International Student Recruitment Bootcamp (theme: What Works Where), presented in partnership with CGACC. The conference will cover implementing effective strategies, measuring results, and determining what works where. Spaces are limted to just 200 attendees. 

As a loyal reader, we want to extend a special offer: $75 off both registration fees if you sign up with colleague, now until January 5, 2017.

This conference will be a great opportunity for your marketing and international recruitment leadership to come together and build effective global recruitment and marketing plans. As we work with our clients, we have found those institutions that build a strong partnership with their internal marketing and IT colleagues are in the best position to attract and convert their student leads. This conference will help your counterparts gain perspective on global marketing (as distinct from domestic marketing) in ways that will help you be effective going forward. 

Important Reader Note: The Recruiting Intelligence Blog will be taking a short, 2-week break for the holidays and will return on January 4, 2017 with a great set of must-read posts coming your way in the new year. Wishing everyone a happy and safe holiday season wherever you may roam.

Read on to download our AIRC slides!

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Students Want Powerful Global Networks

What motivates a student with a global mindset to enroll at your institution?

This is a question everyone here at Intead asks almost every day. How should we shape that digital campaign? What is the messaging we should put into the subject lines of the nurturing email workflow? How about the website copy? The answer is going to be a bit different for each institution based on what you have to offer.

With the changing political landscape here in the US, in the UK and beyond, the answers you need are more important than ever. The doubts you have can be transformed into valuable action plans. How, you ask?

Come learn with us in San Diego: From January 29 - 31, we’ll be at our First Annual International Student Recruitment Bootcamp (theme: What Works Where), presented in partnership with CGACC.

Outcomes are increasingly important and on students’ minds. You are asking much of them, after all. You want their time and you want their money. What can they get in return? We have some new research that you’ll really want to consider as you ponder that question: The Top 100 U.S. Institutions with Powerful Global Networks.

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The Essential Guide to Implementing a University CRM

A customer relationship management (CRM) system helps you manage and analyze customer engagement throughout the customer lifecycle. A marketing automation platform (MAP) helps you manage the digital promotions you are launching and measure their success. 

In international student recruiting, CRMs and MAPs are crucial to keeping your prospective students engaged. Knowing when and where they entered your system (by download, by email, etc.) can inform what types of information they should continue to receive in the future. And of course, you want to nurture your leads all the way through to enrollment. And a good CRM, set up well, is going to help you stay connected beyond graduation.

At Intead, we use Hubspot to manage our marketing automation (including this blog) and our leads. For some academic programs, this platform is great. For others, there are more robust CRM's needed (such as Salesforce) tied to a marketing automation platform (like Hubspot). 

More and more of our clients are finding frustration with their current lead management systems and we have been helping them select and implement something new and powerful. Read on to get your hands on Intead's "7 Steps to a Successful CRM Implemantation."

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Top 5 Tactics for Digital Marketing for International Student Recruiting

We write a lot about digital marketing in the international student recruiting field. And we write in-depth about digital marketing. So while we’re down here in Miami at the AIRC and ICEF conferences sharing what we know in various presentations and workshops, we wanted to share our top 5 tactics for digital marketing for our readers who are still back in the office.

If you happen to be in Miami for the conferences, stop by any of our presentations to say hi and learn more about CRMs, using language programs to recruit, and our favorite topic – data, trends and how to use this information to recruit effectively.

Bottom Line: You need to get to know your audience. What works well for them? What do they respond to? Using segmentation and personalization can go a long way in communicating with a lead. Another good way to reach students online is to optimize–everything! You want to be on as many search results pages on Google, Baidu, Facebook, and WeChat as possible and your content should be shareable. But, make sure the content popping up is good content. How will you know if it’s good or not? Analytics! You should always be tracking your analytics to determine which ad, email and social media campaigns are working for you to reach the students you want to reach. Think about it, if you could only choose five things to add to your digital marketing plan to survive in the digital world, what would they be? Go ahead and make your list. We’ll see if it matches up with ours!

Read on to find out our top 5 list for digital marketing tactics…

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The Struggle is Real: 27 Struggles International Students Face on American Campuses

  Source: BuzzFeed.com

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Know Your Neighborhood

eBook Know Your Neighborhood

35,000 International Students responded to our survey in 2 DAYS! That’s engagement!

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88 Ways to Recruit
International Students

A compendium of the many ways your peers are innovating to increase and improve their international student recruiting.


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