Recruiting Intelligence

It’s a sad day when a good idea dies on the cutting room floor simply because the team didn’t quite know how to pull it off or have the time to implement it. Because who has time to bother learning something new? (Runner-up award for worst higher ed institution tagline!)

Truth is, getting started is more than half the battle, which is why over the past 12+ months we ran the popular “Getting Started With” series. Taken together, these posts become your team’s Social Media Marketing 101 for student recruiting tools.

Today, we offer you a compilation of this newbie knowledge all in one place. Read on to learn how to get started with TikTok, Snapchat, Instagram, text message marketing, and more. This is one post you’ll definitely want to share with the members of your team who actually get your stuff done.

As AIEA 2023 wraps up this week, we are looking ahead at our next chance to chat about internationalization with .Edu trustees and presidents in San Diego at the AGB conference in April. Honored to be presenting alongside Brad Farnsworth from Fox Hollow Advisory (former ACE VP) and Dr. Gretchen Bataille from GMB Consulting (former president of the U of North Texas among other amazing higher ed roles). We will be talking all about insights university leaders need to guide internationalization efforts.Reach out if you or others from your team will be there.

Read on for links to our full "Getting Started With..." series — highly sharable with the internal team you rely on to move all the recruitment levers just so. Go forth and produce great marketing things!!!

What we know: On a macro level, stalwart student recruitment sources are in flux with China declining a lot and India rising a lot. Other source countries are similarly difficult to predict as the repercussions of the pandemic and other global factors continue to play out.

Statistically speaking, US institutions hosted 8.4% fewer international students this past fall compared to fall 2020 (and that year wasn’t so hot either). Public 4-year institutions saw the largest decline (17.2.%). This is all per the National Student Clearinghouse Research Center.

While macro stats offer perspective, they are not what drive recruitment strategy. Your goals and differentiators drive strategic enrollment decisions.

On the topic of high-level institutional internationalization: We will be in San Diego presenting at the AGB conference in April. Honored to join Brad Farnsworth from Fox Hollow Advisory (former ACE VP) and Dr. Gretchen Bataille from GMB Consulting (former president of the U of North Texas among other amazing higher ed roles). We will be talking all about insights university presidents and trustees need to guide internationalization efforts. Reach outif you'll be there.

And in less than 2 weeks we will be in DC for the AIEA Conference presenting alongside Karin Fischer from Chronicle of Higher Ed and Dr. Ahmad Ezzeddine from Wayne State University. If you will be in DC for the event, we are talking about how trend data informs international student recruitment planning on Monday, Feb. 20. Hope to see you there. (Email us if you'd like to find coffee together).

Recruitment strategy derives from the number of students you need to meet enrollment targets tied to what your institution excels at (your market differentiators) - that, along with an evaluation of where in the world (domestically and internationally) market opportunities exist. Our blog post on new market entrycontinues to be a popular one.

Most institutions across the country still believe that international markets work to their advantage. The latest “Mapping Internationalization on US Campuses” report by the American Council on Education (ACE) concurs. 66% of its survey’s 900+ responding institutions anticipate their overall level of internationalization will increase in the coming years. (Our recent blog post on the ACE report provides more perspective).

With traditional source countries in flux (China, India, Vietnam, South Korea, Brazil), we have been pointing to opportunities in developing markets (Africa part 1, part 2) and Latin America (part 1, part 2). Today we offer insights on the Middle East.

The value of reaching a broader swath of prospects gets to the very heart of why most institutions say they are for internationalization in the first place:

• To improve student preparedness for a global era
• To diversity students, faculty, and staff
• To become more attractive to prospective students
• To generate revenue

In evaluating new markets, we look to countries with rising incomes, a growing youth population, and real employment opportunities for returning graduates. The Middle East is a region with a rising youth population, plentiful job opportunities, and only a handful of competitive higher education institutions.

Many students in this region are looking to study abroad due to changes in political climate or the fact that many of their local universities are newer or understaffed. Though let’s not discount the entire system. Two Saudi universities are ranked in the top 200 of global 2023 QS World University Rankings: #106 King Abdulaziz University In Jeddah and #160 King Fahd University of Petroleum & Minerals in Dhahran.

In this week’s post we offer you insights on student market opportunities in Saudi Arabia, Iran, Kuwait, Oman, and Jordan.

Read on.

Coming in hot off a truly inspiring in-person workshop with peers and industry leaders yesterday. So many wanted to come but for the timing (or internal approvals). Not to worry. We’ll catch you up in the new year. But the word is our industry is feeling optimistic. Even the new Open Doors data supports our enthusiasm.

Should this energy and associated momentum have kept you from diving into all our posts of late, we totally get it. No hard feelings. That’s why we’re putting all the top news from this fast-moving quarter together for you in one easy-access spot.

But first, if you’ll be at ICEF this week,be in touch. We’d love to connect.

Please note: Our Recruiting Intelligence Blog will be on holiday hiatus for the next 2 weeks. See you in 2023 with some great slide decks for you to download and a surprise announcement to help you achieve more.

Now, read on for best stuff (student lead platforms, 5-year data trends, LATAM stats, and more) from Q4…

As our industry reckons with the decline in Chinese student enrollment, we offer insights on regions that may fill the void. But, it’s so much more than that. Broadening our international recruitment reach will serve our bottom line, yes, but it also enriches and enlivens our campuses and deepens the student experience. You know all this already. It’s why so many of us do what we do. Cultural understanding matters.

REGISTRATION CLOSES TOMORROW (Dec. 8, 2022). So, before we dive into part 2 of our review of LATAM recruitment opportunities, how confident are you with your selection of international student recruitment markets right now? And do you want to tap some of the brightest, experienced minds in our industry?

The Intead/San Diego State University One-Day Workshop will be a hands-on opportunity to learn from an awe-inspiring international student recruitment faculty. Colleagues from Syracuse University, Tennessee State University, Cal State Northridge, San Diego State, English USA, and edX, Rutgers Prep and Idlywild (for our high school colleagues), simply SO much talent in one room.

• Come with questions, leave with a plan.
• Two luminary keynotes
  • Luncheon on Social Justice with Dr. Jewell Winn and Dr. Adrienne Fusek
  • Dinner on Chinese Student Influencers with Dr. Yingyi Ma and Brad Farnsworth

• At $350 for the day (inclusive of all meals), this learning opportunity is a steal.

Last week we looked at Brazil, Colombia, and Mexico. (And before that Africa, see part 1 and part 2.) This week our eyes are on Venezuela, Peru, and Argentina. These top sending countries from Latin America are worth your team’s consideration.

And if you need a partner to help you refine your recruitment focus, be in touch. We’ll help you find new recruitment opportunities that make sense for your specific, culturally relevant programs and campus.

Read on for our regional insights.

The decline in enrollment continues in two really important student segments for so many US universities: domestic US and Chinese students.

So, what are you doing about it? Plenty, we are sure. 

As campus pressures continue to mount, institutions are diversifying enrollment targets and considering options that were only peripherally on their radars in the past. Today's discussion: Part 1 in a 2-part series on LATAM.

A word to the wise: while China as an enrollment target has shifted for many institutions, the Chinese student audience is not one any of us should ignore. The volume of students from China to the US, UK, Australia, and Canada, among other nations, continues to be significant as compared to the flow from other countries. Strategies, messaging, and expectations should adjust.

As far as domestic recruiting in the US, we don’t see US institutions bailing on domestic student recruitment any time soon ; -) Again, strategies, messaging, and expectations.

Registration is about to close. Join us in San Diego on Dec. 13 to evaluate how your institution can adapt to the new international student recruitment landscape. The Intead/San Diego State University One-Day Workshop will be a hands-on opportunity to learn from an awe-inspiring international student recruitment faculty.

• Come with questions, leave with a plan.
• Two luminary keynotes
  • Luncheon on Social Justice with Dr. Jewell Winn and Dr. Adrienne Fusek
  • Dinner on Chinese Student Influencers with Dr. Yingyi Ma and Brad Farnsworth
• A full day of international student recruitment strategy and execution discussion. 
• At $350 for the day (inclusive of all meals), this learning opportunity is a steal.

What we are seeing: more institutions are (finally!) taking global diversification seriously and are reconsidering how and where to spend student recruitment marketing dollars. Recruiting beyond China is the right move, right now. And no, this doesn’t mean going all in on India either.

It’s time to add a few new eggs to your basket (or make your current basket of eggs larger). Look for markets ripe for recruitment -- those with a growing youth population, rising incomes, and real employment opportunities for returning grads. Oh, and some institution-specific data that supports your institution’s connection to that source country.

It’s a drum we’ve beat before (see our recent two-part series on recruiting students from Africa: part 1, part 2). Today, Latin America is a region with a rising youth population, a range of strengthening economies, and only a handful of in-country competitive higher ed institutions.

In fact, this year only one Latin American university made it into the top 100 global 2023 QS World University Rankings. Two more made it into the top 200. (#67 Universidad de Buenos Aires, #104 Universidad Autonoma de Mexico, #115 Universidad de Sao Paulo). In other words, enterprising youth have very few top-tier research-intensive universities from which to choose within their region. 

Thankfully, we know, it is not all about rankings. And yes, just like you, we have all the same misgivings and cranky commentary about the ranking systems and what they perpetuate. There are many reasons, beyond rankings, that students from Latin America seek study opportunities abroad. Our market research (pre-COVID) continues to provide valuable insights into the motivations of students from emerging markets. Download that report HERE.

All this to say, Latin American students represent an opportunity worth exploring right now (have been for a while).

So, we’re giving you our latest analysis to get you going in the right direction. In this week’s post we offer a review of Brazil, Mexico, and Colombia. Next week, Venezuela, Peru, and Argentina. We think you’ll find our insights useful as a starting point for the work you’re doing this recruitment cycle as well as the next. Read on.

If social media isn’t part of your student recruitment strategy, then, uhm, we need to talk.

[crickets]

Ok, good! Because of course social media is part of your strategy. Now, knowing which platform(s) makes the most sense and how much to invest for which audience segment in which part of the world, that’s just a bit trickier. We’ll give you that.

A useful tool for you would be a list of the major global social channels with key user stats and other perspectives to help you scan the options and focus quickly on what matters. Funny you should ask for that…

The Intead team (with special tip of the hat to our international student interns) offer you the next in our Intead Index series: Virtual Worldwide Channels Cheat Sheet.

You’ll definitely want to download this one right now to support your team as you develop your international social media marketing plans. In a week, we will restrict access to this download to only our Intead Plus members.

Our Worldwide Social Media index provides a high-level view of the 15 most popular social media channels that boast the clearest paths for organic and paid marketing (sorry BeReal, maybe you’ll be marketing-ready for our next index).

Just about your LAST CHANCE to Come with Questions and Leave with a Plan.

If you are attending the AIRC or ICEF Conferences - here is a huge plus opportunity.  

The Intead/San Diego State University One-Day Workshop on December 13th, 2022 will be a hands-on opportunity to learn from an awe-inspiring international student recruitment faculty.

• A full day of international student recruitment strategy and execution discussion
• Two luminary keynotes
  • Luncheon on Social Justice with Dr. Jewell Winn and Dr. Adrienne Fusek
  • Dinner on Chinese Student Influencers with Dr. Yingyi Ma and Brad Farnsworth
• At $350 for the day (inclusive of all meals), this learning opportunity is a steal.

Join Intead Plus and your team can access this newest index and all our other Intead Index student recruitment essentials any time the need arises. Helpful as training and reference materials for your enrollment and recruiting team.

Ready to download your free copy of our Virtual Worldwide Channels index? Read on…

This month the American Council on Education (ACE) released the 5th edition of its signature “Mapping Internationalization on U.S. Campuses” report. Some say it’s the most dynamic edition yet as it lays bare both pre-pandemic and COVID-era trends to reveal our collective internationalization priorities during a particularly precarious time.

But let’s be honest, it has been a precarious time here in the US and globally since 2016 at this point. According to one data point, COVID crashed internationalization (our words, not ACE’s).

Consider this: In 2011, the percentage of respondents who said their institutional internationalization was “very high,” “high,” or “moderate” was 56%, rising to 66% in 2016, 64% during 2016-2020, and 40% in 2020-21.

Clearly travel limitations, from the basic human fear to actual travel cut offs, that COVID brought had a clear and significant impact on student mobility (obvious) and institutional responses. Yet, the international community turmoil brought on by the US and other nations’ broad and deep political upheaval since 2016 has changed the landscape in terms of regional student mobility and study option perspectives as well.

Overall, a very steep decline. But not the full story. And the latest IIE data release helps tell that story. But, one report analysis at a time. There are only so many words we can all digest in one sitting. And our 5 key findings below will set you up for some great conversations with your internal colleagues.

50% off ($400 savings) on Intead Plus Complete membership for all registrants attending our Global Marketing Workshop in San Diego. Deadline for this offer is Friday, Nov 18, 2022.

If you are attending the AIRC or ICEF Conferences - here is a huge plus opportunity. 

The Intead/San Diego State University One-Day Workshop on December 13th will be a hands-on opportunity to learn from an awe-inspiring international student recruitment faculty.

• A full day of international student recruitment strategy and execution discussion
• Two luminary keynotes
  • Luncheon on Social Justice with Dr. Jewell Winn and Dr. Adrienne Fusek
  • Dinner on Chinese Student Influencers with Dr. Yingyi Ma and Brad Farnsworth
• At $350 for the day (inclusive of all meals), this learning opportunity is a steal - basically free when you factor in the 1-year Intead Plus membership.

Come with Questions. Leave with a Plan.

As Dr. Maria Claudia Soler, ACE’s senior research analyst, learning and engagement division (research), and lead author of the report, told University World News in a November 8, 2022, article, “While the pandemic impacted internationalization across the board and many internationalization activities were disrupted, we also observed serendipitous outcomes. For instance, institutions used technology to expand virtual international internships, international student recruitment and course-level collaborations in ways that used to be unthinkable some years ago.”

Nodding? You should be. Even without the data, we know this to be true. It was a wild ride and pretty much every surviving institution learned how to adapt, and quickly. Most are better for it. But that’s a different post.

One question we want to see added to the survey and report next time around: the role of the CFO in all of this. How connected to (and aware of) the internationalization priorities are they? Budget approval is key to internationalization efforts. Presidents, Provosts and SIO are all reliant on a CFO’s leadership and insight.

Today we share 5 key findings from the report that really popped for us. And we offer our take. Read on…

At some point when we listen to stories of successful initiatives, part of that story almost always includes a line like this: "Well, we were really curious about..."

How is your curiosity quotient these days?

Success emerges from teams that want to know and understand. That desire, and how well you act on and fulfill that desire speaks to the drive to succeed.

In a few weeks, a select few of your peers will gather with leaders in our field of international recruiting for a full-day, hands-on workshop to seriously get stuff done. Dubbed “Succeeding in the New Student Landscape,” this event is designed to help you diversify and build your global student recruitment plan for 2023 and beyond. This event offers small-batch, intensely focused conversations to apply the latest data, trends, perspectives, and best practices to your institution's current state. 

We are keeping it small so that every participant gets the kind of attention that addresses the immediate and long-term thinking needed for each unique institution.

The details:

• December 13, 2022 (falling conveniently between the AIRC and ICEF conferences)
• On campus at San Diego State University
• 19 industry thought leaders as your faculty and keynote speakers
• Two tracks: Get It Done (Track I), Leadership (Track II)
• Two on-target keynotes: Social Justice as it relates to International Student Attraction (lunch), and Chinese Student Influencers Today (dinner)
• Cost (inclusive of all meals): $350 

Ready to learn more? Read on for our list of speakers, moderators, and full-day breakdown. We hope to see you there! There are still spaces left as of this blog posting date.

Here’s a quick tease: has someone with a brilliant marketing mind approached you about using influencer marketing to promote your institution? Let us be perfectly clear: it’s a mistake for academic institutions to do this to their brand.

However, there are ways to steal the critical thunder from this growing advertising trend and make it work for academia. Intead conducted a pilot with Northeastern University and the results are here for you to chew on. Great food for thought.

We’re sharing the slides below, but honestly, slides only go so far. It’s the discussion. So yes, grab the download, but if you really want to learn from us and improve your student recruitment game, dive into our San Diego Workshop coming up in December.

Seats are disappearing quickly and we are limiting participation to ensure everyone has access to our amazing workshop faculty. Questions will be answered. Intense discussions will be had, with insight and data. If you’ve not taken a look at the program and the faculty, learn more here…seriously, take a minute and check this out. Opportunities to learn from these experts don’t come around often.

Today we shout out to our colleagues old and new at the recent 2022 NAFSA Region XI. This kind of regional connection and cross-colleague learning is invaluable. A common theme to our 3 presentations and our poster session this time around was how our information can help you explain the value of your work to the powers that be at your institution. What we can add to your justification for budget and other resources to achieve institutional goals.

Below you will find our 2022 NAFSA Region XI session slides showing off the expertise of our presentation partners, thought leaders all:

• Kirsten Feddersen, Assistant Vice Chancellor of International Enrollment Management, Northeastern University
• Kathleen Simenson, Director of Admissions, University of New Hampshire
• Zongxiang Mei, International Education Coordinator, Central Connecticut State University
• Sarah Lopolito, Assistant Dean for International Programs, Director of the International Center, Clark University
• Iliana Joaquin, Digital Marketing Manager, Intead

Read on to build your case for how your institution can succeed in a competitive market.

It’s late. A Friday. And the undergrads are relaxed and thinking out loud, among other things undergrads tend to do late on a Friday night.

“I don’t know. Maybe I should do an MBA program instead,” one says.

“Ya. Why not? You’re like really good at business,” a friend weighs in.

So, they search “top-ranked MBA programs in the US.”

You already know the student recruitment platforms that pop up based on that Google search. They choose the top result and start browsing around. They enter their name, give an email address. This is the lead you will get when you purchase the lead generator’s services in one package or another.

The platforms lure you in with beautiful numbers. So many student visits per month. Amazing.

How intentional are these leads? How many will convert?

Come Monday, your lead is back on their pre-med path. And all you’re left with is a useless email address.

Now, every institution has junk leads. Even with the best platforms. The fact is, there are just so many “solutions” out there, all claiming to boost your enrollment numbers. It’s hard to know which ones actually move the needle, and which are peddling false enrollment growth for you and your team.

Come with Questions. Leave with a Plan.

If you are attending the AIRC or ICEF Conferences - here is a huge plus opportunity. 

The Intead/San Diego State University One-Day Workshop on December 13, 2022 will be a hands-on opportunity to learn from an awe-inspiring international student recruitment faculty.

• A full day of international student recruitment strategy and execution discussion
• Two luminary keynotes
  • Luncheon on Social Justice with Dr. Jewell Winn and Dr. Adrienne Fusek
  • Dinner on Chinese Student Influencers with Dr. Yingyi Ma and Brad Farnsworth

• Early Bird Pricing Extended One Week. With many of our colleagues telling us they are still seeking approval to attend, we are extending the early pricing until October 31. At $200 for the day (inclusive of all meals), this learning opportunity is a steal. (Pricing goes up to $350 on November 1, 2022).
  

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Now, back to lead generating platforms. If you’re scratching your head over the swath of lead generators out there, rest assured you’re in good company. From what we’ve seen, there’s total confusion in the marketplace. Your best bet is to take a step back and look at the enrollment tools you know you need (responsive social media presence, mobile-ready content, reliable online chat). From there, you can better evaluate the many platforms with clear eyes. Read on…