Recruiting Intelligence

This week, we turn directly to the voice of the international student–specifically, to our international student intern, Maartje Sebek (pictured above while traveling in Budapest), who has been working in our office since September and concluded her internship last week. (We seriously miss her already!)

Keeping the international student in mind as you create your marketing content is so important. Below, Maartje share's her perspectives on living and working abroad, why she decided to come to the US, and how her experience will benefit her future studies and career goals. Maartje’s motivations for this international experience and her decision-making process identify a few tools you should consider and point to valuable messages you might incorporate into your student marketing.

Among Maartje's many projects at Intead, she helped us pull off our first annual International Student Recruitment Bootcamp, presented in partnership with CGACC. The theme was What Works Where and our conversations, workshops and presentations all focused on building recruiting and digital marketing strategies for the year ahead with a mind toward best practices, metrics and engaging the right audiences.

In the weeks ahead (starting next week) Intead's Recruiting Intelligence Blog will share some of the helpful worksheets from the conference.

Now, let's have Maartje tell her story: Hello blog readers, I’m Maartje, a 23-year old Dutch student who just returned home to the Netherlands after living abroad in the US. Currently, I’m studying at the Hanze University of Applied Sciences, Groningen, in the Small Business and Retail Management program. As part of my third year at my university, I had to complete a six-month internship. This is my story about how I chose my internship abroad and the value of international work experience.

It’s that time of year again—graduation! But amidst the accomplishments and excitement there is one thing weighing heavily on your students’ minds: what happens next!?

They have put in the time and effort, secured their degree and are now looking for the next step: a job. But just because graduation only happens once a year, doesn’t mean that’s the only time you should be thinking about your university’s employability data.

Bottom Line: While your website, social media pages, brochures and emails surely highlight all of the best things about your location, campus, programs, professors and activities, are you factoring in your employability data? Students (and their families) are really looking for that bit of security.

So, how exactly does the U.S. stack up in terms of placing students in jobs post-grad? Turns out, pretty well. The U.S. is the most desirable destination for international students. Its’ universities are dominating employability rankings and it has a comparatively low youth unemployment rate. This is the kind of data that can benefit your marketing efforts, whether or not your school is highlighted in the data.

Side Note: Are you going to the NAFSA Conference in Denver? We will be co-presenting with FPPEDUMedia and sharing our latest research on how current global, economic and political events are impacting students’ plans to study abroad—you don’t want to miss this! Set up a time to chat with us while you’re there, we’d love to meet you in person.

Please read on. Emily will share our perspective on employability data and international student recruitment...

Do you get a lot of credit card offers in your mailbox? We certainly do. Those banks are paying a tremendous amount for all that direct mail. And they have analyzed the ratios and response rates to know beyond any doubt that RETAINING a current customer is FAR less expensive than RECRUITING a new one. Yet they still know that spending marketing dollars to get a new one is worth it, if done right. 

This week is about recruiting and retention.

Last week we borrowed from grocery store market research to learn about marketing your student outcomes. This week we will borrow from industry again to consider how international student experience relates to student retention. In other words, how to keep your customers happy. (Hint: listen to them).

We know that student retention is important. Your goal is to get them in the door AND see to it that they earn their degree. That produces satisfaction for everyone involved, on many levels. Here’s the thing: NAFSA’s research says your perspective on what keeps a student is likely different than the student’s perspective on the same thing.

Bottom Line: Current research from NAFSA suggests that international students want more internship and job opportunities and they will move around to find them. Setting clear expectations about what you have to offer before students arrive and listening to what they are really seeking from you will go a long way toward creating the student experience that results in retention and degrees earned.

We are full of questions today, and Emily is ready to step out of the box and tell us more about how student experience drives retention. And how you can drive student experience.