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Recruiting Intelligence

Keeping Your Education Agent Partnerships Strong

Agents don’t manifest student enrollment. They build on the foundation you create together.  

In our last post, we wrote about how to find and evaluate right-fit student recruitment agents including offering you a handy, downloadable evaluation checklist. (If you missed that one, check it out here.)  

This week we focus on what comes next: maintaining that highly valuable relationship. 


Meet Intead! 

  • Find us at NACUBO in Phili and NACAC in Columbus in September, NAFSA Reg XI in Springfield in November and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Sustaining a successful partnership with your agents requires mutual investment, clear and frequent communication, and trust. The most effective agents act as a true extension of your enrollment team. That level of service, however, requires an institutional partner who remains responsive and provides ongoing support all along the way. 

Seems obvious. And yet, too many institutions sign the agent contract, hit autopilot, and expect results to roll in. If it were that easy, you wouldn’t need an agent strategy. But you do. 

If you want long-term, high-yield recruitment outcomes, keep two systems well-oiled:  

  • Metrics to evaluate education agent performance
  • Streamlined internal processes that make your institution easy to represent

An often overlooked and critical element: Who on your university team have you assigned to managing your agent partners? If it is the new, eager staffer in your office with no real international experience (because, how hard can it be?), you are in for lackluster results or worse.  

Today we outline how to get this right. Read on… 

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Evaluating Recruitment Agent Relationships

Policies can be complicated. Keeping student success front and center aligns everyone involved. In turbulent times like these, strong, trustworthy agent partnerships are a lifeline for students and student recruitment teams. 

“A US degree is the American dream for a lot of families. It’s a deep-rooted emotion for them. Studying abroad is one thing. Studying in the US is prestige,” said Deepika Phukan, an India-based education agent who works closely with the Intead team.  


Meet Intead! 

  • Find us at NACAC in Columbus in September and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


This year most of the Indian students Deepika talks to are being patient. “They are checking in with me to determine if now is the right time to apply, or if they should wait.” Similar to the travel disruptions the world experienced during the Covid pandemic, many of the obstacles families encounter won’t change student intention, just the timing. 

We’ve been seeing this measured reaction, particularly at the graduate-level.  

Many undergraduate students who are uncertain about their immediate plans have enrolled in Indian universities or institutions for the time being, according to Deepika. They’re keeping their options open and are considering transferring to the US once conditions improve. Some are also exploring pathway programs through their current institutions as a bridge to US education. 

There is palpable hope among students we’ve spoken with anyway. The political climate is hazy, and the immigration rules have become chaotic and more restrictive; nobody denies that. But the hope is that this, too, shall pass. So, students continue to stay informed and often turn to their education agents to verify what they’re hearing. 

Below we share a valuable agent evaluation tool for your use.

Read on… 

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Predicting Student Yield: The Demonstrated Intent Challenge

Unlike most of his peers, my son (it’s Carrie talking here) applied to just two higher ed institutions. He got into both. Accepted both. Put down a deposit on both. Will attend just one. And so, he’s part of the admissions problem.  

Our colleague (and contributor to today’s post) Jon Boeckenstedt, retiring vice provost of enrollment management at Oregon State University, explains it like this: A lot of people think yield is like planting saplings in greenhouses, where your success is highly dependent on things you control, like spacing, soil quality, temperature, water, etc. In fact, yield is more like scattering seeds, where you are hopeful, and you have some ideas of success based on prior years, but in reality, you're at the mercy of factors you have zero control over.  

As an example: Last year, UCLA received 146,276 applications. About 13,114 students or 9% were admitted. For comparison, just 4 years earlier, in 2020, the university had an acceptance rate of 18%. And a decade+ ago in 2010, it was 23%. Go back further to 2000, it was 29%. And wait for it, in 1990, it was just above 40%. A lot has changed in a 30+ years. 

Year 

UCLA Acceptance Rate 

1990 40+%
2000 29%
2010 23%
2020 18%
2024 9%

 

UCLA is not unique in this way.  


Meet Intead! 

  • Find us at NACUBO in DC in July, and NACAC in Columbus in September. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Applications have skyrocketed for most institutions. For top-tier universities, this surge makes them even more selective (or rejective) — great for prestige and ranking supposedly, tough for admissions teams and applicants alike. For the majority of institutions, however, the steep rise in applications is just that, a steep rise in applications. Yield is on a different trajectory, and it’s driven by a simple concept: Algebra.  

The rise in applications has dramatically outpaced the increase in college-bound students, and of course, a student can only enroll in one institution, whether they are admitted to two or twenty. This then leads to a big increase in the volume of ibuprofen intake by admissions teams, as predicting the behavior of students is getting harder all the time. While institution leaders continue to demand enrollment results.

Thank goodness for the consistent ibuprofen supply.

We can point to the Common App as the bane of the admissions process. But that’s not really fair. Its advent brought more students into the system, increasing access overall. So, there’s the good. And not every university seeing the surge uses the Common App, and the University of California system is among those that do not.  

The real drivers of the application tsunami: access, competition, and coaching from influencers like school counselors and advisors. There are pros and cons to this situation. Ironically, the unpredictable nature of admissions decisions causes stress, which causes students to hedge their bets and apply to more colleges, which makes the admissions process less predictable. 

For context: 

  • In 2000, the typical applicant applied to three to five institutions.  
  • Today, the average student applies to eight to 12+, simply because they can.  
  • In 1998, when Common App went digital, ~250,000 applications were submitted through it.  
  • In 2024, that number hit 7.3 million – a 2,820% increase. (Yes, they have many more institutions as clients today, but still!)
The problem, of course, isn’t just the mountain of applications (besides, new AI tools are now helping with that to some degree). The problem is predicting yield to land just the right number of students who can bring just the right amount of revenue (and did we mention housing capacity?).   

Read on… 

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Recruiting Intel Digest: The Most Useful Stuff from Q2 2025

…and we thought Q1 was turbulent. The annual NAFSA conference couldn’t have come at a better time. As the White House continued its efforts to reshape US higher ed, our industry was banding together as NAFSA CEO Fanta Aw reminded us that “when the roots are deep, there is no reason to fear the wind.”

Cue a collective deep breath from the audience. We’ve got this; time to dig in. 

Through it all, we’ve been evaluating the news and identifying actionable recommendations. It is a time of continual tactical adaptation to achieve the goal at this point in the year: maintaining or improving yield despite the headwinds.

This post will catch you up on our blogs from Q2 ’25, including: 

  • TRULY VALUABLE TO ALL: Our 2025 ebook reboot of 88 Ways to Recruit International Students 
  • Why online community college is rising for many international student prospects 
  • New NAFSA and Intead-led research on international student employment trends 
  • Revisiting lessons from the past to help shape our response to near-term obstacles in international edu 
  • Our slides from NAFSA 2025 Career Data Presentation (Connecting Dots) 
  • Useful tips on tapping into the digital communication student trend: #studyspo

Read on… 


Meet Intead! 

  • Find us at NACUBO in DC in July, and NACAC in Columbus in September. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


While many NAFSANs did express a weariness and some sessions had a very somber tone, that feeling was not pervasive. There will continue to be pain along the way, no doubt. Some of us will suffer losses due to the threats and disruptions in our field. Student stress (and worse) is no joke. Fabulous and motivated international students will be denied access. Nevertheless, the dust will settle. Reason will prevail. And our community will fix what is being broken.

NAFSA, among other leaders in our field, will be there throughout and after.  

To be clear, no one is giving up the fight.  

We were part of three presentations at NAFSA this year, mostly about career outcomes for international students and how institutions can use this information to improve enrollment and advocate for our community. Find the link to our data (slides and reports) below. 

Read on… 

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We Will Fix This – NAFSA 2025 Reflections

We all absorbed a few sucker punches at NAFSA 2025. And we experienced all the feels. 

While the White House released a new set of directives to further disrupt international student access to US institutions, NAFSANs gathered and found support amongst each other in San Diego. We ran as a pack (more on that below).

I spent my time at the conference largely with community and institutional leaders who have been down similar paths before. With sighs, eyerolls, and steadfast determination, we assessed what we knew, gave each other hugs, and took to planning for the future.  

As NAFSA CEO Dr. Fanta Aw says, “We do not get to be tired.” 


Meet Intead! 

  • Find us at APLU in NYC in June, NACUBO in DC in July, and NACAC in Columbus in September. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


While many NAFSANs did express a weariness and some sessions had a very somber tone, that feeling was not pervasive. There will continue to be pain along the way, no doubt. Some of us will suffer losses due to the threats and disruptions. Student stress (and worse) is no joke. Fabulous and motivated international students will be denied access. Nevertheless, the dust will settle. Reason will prevail. And our community will fix what is being broken. NAFSA, among other leaders in our field, will be there throughout and after.  

To be clear, no one is giving up the fight.  

We were part of three presentations at NAFSA this year, mostly about career outcomes for international students and about how institutions can use this information to improve enrollment and advocate for our community. Find the link to our data (slides and a report) later in this blog post. 

Read on… 

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88 Ways to Recruit International Students: 2025 Reboot

Our aim with the original 88 Ways to Recruit International Students, published in 2012, was to create an accessible compendium of international recruitment tactics for edu institutions.  The download took off. At the time of publishing, we were hoping to get 300 downloads. We hit 10X that number in a couple months.  

So successful and widely used by academic and enrollment leaders in 2012-2013, a number of edu service providers in the field (our competitors) started paid search campaigns using our ebook title as their keywords ; -). Digital indicators that we were on to something. 

We have received terrific feedback and suggestions over the years from enrollment leaders. And we owe a debt of gratitude to our original authors, Lisa Cynamon Mayers and Michael Waxman-Lenz for their vision and groundbreaking research to compile our first edition back in the day. Our field has changed with new tools emerging (generative AI), others going away (remember Renren?). 

Currently, in 2025, some of our mainstay data sources (IIE, IPEDS, and EducationUSA) are truncated and under threat of disappearing as we go to press with this edition. Previously unthinkable. Also, potentially making some of our writing in the section called “Recruiting with US Government Support” a bit risky. Hopefully, that does not require an update too soon. 

A truly valuable addition to our latest edition: The intead team has been conducting market research and publishing our findings in our blog for more than a decade. Almost every summarized entry in this edition of 88 Ways has a link taking you to Intead’s deeper analysis of how that particular idea can work along with relevant data. 

So, yeah, you’re welcome.  


Meet Intead! 

  • Find us at APLU in June, NACUBO in July, and NACAC in September. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Over the years, the Intead team has contributed to the evolution of our field. In 2012, the world was still crawling out of the 2008 market crash. (Remember AIG? Bear Stearns? Credit Default Swaps?) International student enrollment numbers were really starting to climb. And digital marketing was just starting to mature.  

For perspective, the first iPad was released in 2010. In 2012, Facebook had almost 1 billion users. (Today, it has more than 3 billion.) Back then, Renren was very popular and growing as the Chinese Facebook alternative.  

Here’s an interesting digital tidbit: Google Vine launched in January 2013 and died in 2017. TikTok arrived on the scene in 2016 and by October 2018 was the most downloaded app in the US. Today, 3 billion downloads worldwide. 

 So, yeah, it’s been a minute and much has changed.  

Where are we now? In 2025, there are new global threats to the economy, to geopolitical safety, to student mobility. Generative AI is THE hot topic. WeChat is on every Chinese citizen’s phone. WhatsApp (owned by Meta, Facebook’s parent company) is one of the preferred communication tools for 2.75 billion global users (think Southeast Asia, Africa, and Latin America). 

Importantly, there are many, many new enrollment leaders and practitioners out there who are trying to make sense of it all. Enrollment leaders are trying to bring their new hires up to speed with a global perspective. 

That’s no easy task. 

This is where our 88 Ways ebook truly shines: as a resource that helps folks old and new to the field get a quick overview of the many channels, tools, tactics available to help enrollment teams find and recruit relevant pockets of international students around the world. 

The reality that no institution has the resources to market to the entire world prompts smart leaders to evaluate options and focus investments where they have the greatest return value, the greatest potential for success. 

We’ve given 88 Ways a reboot to reflect the current world of enrollment operations and opportunities. We’ve updated the suggestions, retired a few ideas, and offered up new recruitment insights that will no doubt spur worthwhile ideation from your team – whether your institution is US-based or not, this compendium will get you and your team thinking.   

Read on to download our rebooted ebook…

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The Allure of Online Community College for Global Students

For tens of thousands of international students, community college has been the secret to earning an affordable US degree. And the interest is growing. 

The latest numbers out of IIE show 59,315 international students enrolled in US community colleges in 2023/24. This option for international students peaked in 2016/2017 at 96,472. With the pandemic, the total dropped to 49,099 in 2021/22. The latest figure shows a 21% increase since then.

What’s behind the uptick? According to the international students we’ve spoken to in recent months, it comes down to: 

  • Affordability (tuition) 
  • Transferability (credits)
  • Flexibility (study options)

Here’s the thing: Many of these students had never heard of community college until they began researching their options for studying in the US. Yet, once introduced to the idea, they were ready to sign on. 


Meet Intead! 

  • If you’re at NAFSA, let us know! We’d love to connect. Or, find us at APLU in June, NACUBO in July, and NACAC in September.
  • AI and the Future of Student Recruitment. A new webinar all about university recruitment in this dynamic, AICA's Emily Pacheco, Ashley Kern (MeetYourClass, Sightline), Ben Waxman (Intead). Register here.

IIE, UNESCO, the British Council, and other global student mobility evaluators all point to market growth over the next decade. Some of those projections are exceedingly rosy with US international student numbers hitting 2M or more in the next 5 to 10 years. We’re not so sure about that. We’ve seen these kinds of outsized predictions from reputable players before. And they didn’t pan out.  

Nevertheless, our own evaluation of the future is that there will continue to be a significant and growing number of students around the world seeking an international education (see our recent post explaining our thinking).

IIE is absolutely accurate in pointing to the significant capacity (number of seats) available in the US as compared to other common destinations (Canada, UK, Australia, Germany). Which brings us back to purchasing power – the growing number of internationally motivated students from countries around the world who will have the desire will also have less money. We see opportunity in that reality. 

US community colleges, this is your moment, if you are ready for it. Most of you are not.  

One proactive example worth talking about: College of the Canyons. The Intead team has been working closely with this institution which boasts a strong partnership with the University of California system. They use the internationally focused conferences (NAFSA, etc.) to build their network and regularly attend ICEF to connect to and manage a valuable agent network. And they deploy targeted digital campaigns to raise awareness and build the volume of student leads. The digital campaigns support their targeted recruitment travel.  

They do all of this work with a conscious effort to deploy messaging that educates students and their families about the value of community college as a route to a 4-year degree. 

The financial benefits alone are enough to pique prospective students’ interest. Community colleges cost a fraction of what a 4-year institution charges. And, depending on the institution, the ability to transfer credits to a nearby 4-year university to complete a bachelor’s degree is incredibly appealing. After all, these are visa-holding students who’ve already proven their academic capabilities. So, doing the math, many realize this approach to US education significantly cuts the cost of their desired degree while also lowering the barrier to entry for their preferred 4-year program. Win for the students. Win for the community colleges. Win for the 4-year institutions. 

But it’s not just about cost (though a lot of it is). Flexible programming, like online coursework, has opened the door to a wider range of students. Institutions offering international students the chance to start earning credits online before transitioning to on-campus studies are drawing in those who might otherwise hesitate—such as students with limited budgets, those who are still working on their English skills, or those who are simply getting themselves ready for university-level study.  

Take the story of one Taiwanese student we met. We’ll call him Chih-ming (not his real name). He spent his first year earning community college credits online from home. By the time Chih-ming moved to California to complete his associate degree, he had already adapted to the US education system and classroom expectations. This gave him the confidence to focus on adjusting to cultural differences when he arrived, making his transition much smoother. 

For students like Chih-ming, online courses are the bridge to achieving their aspirations, giving them the initial courage to pursue a US degree that will bring them closer to their dream careers. It is a low-risk confidence builder at a time when making the transition to a US university may seem daunting.  

Below we get into the considerations when recruiting (and retaining) international students who see online community college as their way into the US higher ed system. Whether you are an enrollment leader at a community college or a 4-year institution, there is something here for you. Read on...

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Admissions Teams and Resilience. Lessons from the Past.

There’s a reason people look to Netflix as a case study in perseverance. After transforming the video rental landscape – from in-person stores to in-home DVD delivery, then to streaming and producing new video content – Netflix now leads a global shift in how content is created and consumed. Blockbuster was once its biggest rival. Today it’s YouTube. 

Netflix’s journey is marked with notable missteps and market hits. Headlines like “The Year Netflix Almost Died” capture the 2011 fallout when the company lost 800,000 customers and its stock value plummeted nearly 80 percent. Yet, here they are, stronger than ever and global. So, do you have a Netflix subscription? Yeah. Us, too. The company clearly knows how to recover.  

The lesson here: We can survive really rough times if we’re smart about our response to market volatility. Time to focus on the details and control the controllable. 


Opportunities to Meet the Intead Team 

  • Look for us at NAFSA in May, APLU in June, NACUBO in July, and NACAC in September. Let us know  if you want to connect at these events.
  • NEW WEBINAR: AI and the Future of Student Recruitment. All about university recruitment in this dynamic and changing AI environment. AICA's Emily Pacheco, Ashley Kern (MeetYourClass, Sightline), and Ben Waxman (Intead). Free Registration here. June 10, 2025 at 3pm Eastern time.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


US higher ed is at a pivotal moment as policy develops around the world and potential students consider how best to pursue their own interests.  How we respond now will affect our viability tomorrow and in the years ahead. The good news: history (and Netflix) shows us that recovery is possible. And there are lessons of resilience and recovery from within academia worth looking at as well. 

Take the UK. In 2008, the UK introduced a point-based immigration system and a Post-Study Work (PSW) visa allowing two years of work after graduation. Four years later, PSW was shuttered, causing an immediate decline in international student interest. A self-inflicted wound from Downing Street to the UK higher education system not unlike the international student disruptions being inflicted on US higher ed today. Interestingly, the number of main applicant-sponsored study visas issued only fell to 2008 levels and remained mostly stable until 2016, when numbers began to rise again.  

Even though overall visa numbers fell some universities took action that helped them outperform the sector and beat their own pre-2012 enrollment. Queen’s University Belfast was one with a comprehensive data-informed package of measures, including extensive faculty engagement, scholarship packages, enhanced agent involvement, and a focus on processes to improve the applicant journey. It was a whole institution approach matching strategic investment with operational excellence. They controlled the controllable.    

Then there’s Australia, which saw a steep international student decline a decade ago due to tightened visa scrutiny. Now, they are seeking to limit the number of international students studying in-country each year to 240,000. Canada, too, is currently working through its own hastily decreed cap on incoming international students, self-inflicted just last year.  

In fact, not once during this century have all four major anglophone recruiting countries (US, UK, Australia, Canada) had benevolent student and work visa policies simultaneously. There is almost always one or another imposing self-defeating rules upon themselves. Yet, 2025 brings us to a point where all four of these nations want to limit incoming international students – whether through direct intent or visa policy and rhetoric – rather than smoothing the international student path. It seems some policymakers have lost sight of the direct correlation between economic growth and academic strength (education and research capability). 

This current state is not the first period of stress and difficulty international students and institutions have faced. 

Despite bouts of turbulence, each receiving country continues to see an incoming flow of international students. In our view, it’s reasonable to assume international students will remain motivated to attain a foreign degree and a US degree will remain attractive to a large number of foreign students. So, we pursue what we can control and what can be changed (or challenged) and do so with a mindset that is measured not panicked.  

What does all that mean for your approach to internationalization? 

Read on…  

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International Student Employment Trends After Graduation

What we know: international students have a well-documented and unambiguous impact on the US economy and society. Each year the US is $43+ billion wealthier because of these students. And our classrooms, campuses, and communities benefit from their diverse viewpoints and clear-minded ambitions, keeping our workforce competitive, tech companies growing, and sciences advancing. 

There’s no skirting the fact higher education is in a reactionary period as the White House does all it can to implement short-sighted changes to US higher education (and we’re being generous here with our choice of words). Advocacy has never mattered more. Which makes the release of our latest research – done in collaboration with the great minds at NAFSA and Fox Hollow Advisory – that much more important. 


Opportunities to Meet the Intead Team 

  • Look for us at NAFSA in May, NACUBO and APLU in June, and NACAC in September. Let us know  if you want to connect at these events.
  • Meet us online Tues., May 6, for the next AIRC webinar where Intead CEO Ben Waxman will join Co-panelists Kevin Timlin, Southeast Missouri State University and Manisha Zaveri, Career Mosaic for the expert-led discussion: IEM Student Lifecycle Series: Effective Student Recruitment Strategies.  

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Phase I of Global Talent: International Student Employment Trends After Graduation – released for download today – gives preliminary, yet important findings that will help bolster conversations we’re all having right now. This report goes beyond public data to answer:  

  • What is the longer-term value of attracting and retaining international students to US higher ed institutions?
  • How do international graduates contribute to the US workforce and economy?    

The report analyzes behaviors, motivations, and the economic impact of international students after earning their US degree. Special thanks to each of the following participating institutions:  

  • California State University, San Bernardino
  • Ottawa University 
  • Salem State University 
  • Southern Methodist University 
  • University of California, Davis 
  • University of Houston 
  • University of Kansas 
  • University of North Texas 
  • University of Redlands 
  • University of Texas at Austin 
  • Washburn University 
  • Wichita State University 

This research explores the alignment between US institutions producing international student talent, the US economy, and US job market demands. It’s part of a larger initiative aimed at understanding how US education benefits both international students and the nation. Read on to download the report… 

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Do You Know #Studyspo?

Studying up on the latest digital trends in higher ed? We have one that may surprise you but it is certainly familiar to your student intern.  

We’re talking about Studyspo: the trend turning study time into scroll-worthy content.


Opportunities to Meet the Intead Team 

  • Look for us at NAFSA in May, NACUBO and APLU in June, and NACAC in September. Let us know  if you want to connect at these events.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


In recent years, every nook of the internet—from Pinterest boards to TikTok stories—has gained noteworthy momentum in helping students build connective digital spaces and communities where students share life hacks and ideas with each other. And now, students are convening on these platforms even more frequently—even to study. 

Studyspo, a blending of “study” and “inspiration,” involves students sharing posts, videos, hashtags, and the like, to show how they’re studying. Generating noteworthy digital engagement, Studyspo is, indeed, trending.  

The hashtag #Studyspo has been used in over 1,011,091 posts on Instagram, with an average of 12 new posts per hour. On average, these posts receive 106 “likes” and 2 comments each, indicating moderate engagement. Other related hashtags frequently used alongside #studyspo include #studygram, which has garnered over 13 million posts, #studying with around 6.7 million posts, and #studymotivation with about 3.5 million posts.  

More of the same can be seen on Tumblr, where hashtags related to studying and similar topics (like #studyblr) also enjoy substantial popularity. For example, #studyblr has over 500,000 posts, showing that the study-related community on Tumblr is incredibly active.  

But, trends they are fleeting. How do you know when to jump on the social media fad train (and hashtag) and when to happily let it pass you by? Let’s get into it. Read on…

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