Recruiting Intelligence

The buzz topic at NAFSA XI 2024: creative ways to engage students. The primary focus being study abroad during this 3-day event in Hartford, CT in October. The Intead team was there in force gathering intel and sharing our latest data-informed thinking. 

Small industry events like NAFSA’s regional conferences are such a great way to connect with peers to think through the nuts and bolts of what works and what doesn’t on issues we’re all facing. So many conversations on how to raise on-campus awareness of study abroad programs, including how to counter student “why bother” attitudes (all too common).   

Another buzz topic: faculty and cross-departmental collaboration. We are all still struggling to break down silos and build collaborative cultures on campus.   

Opportunities to Meet the Intead Team  
- PIE Live North America, Boston, MA, Nov. 19-20, 2024. Two informative sessions: Dissecting the latest IIE data and a deep dive into international student career outcome data with Babson College.
- AIRC, Seattle-Bellevue, Washington, Dec. 4-7 -- including our pre-conference global marketing workshop. A full day of Intead global intel (lunch included ; -). Details here. 

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.

A consistent drumbeat throughout the NAFSA Region XI conference was something we as marketers intuitively know all too well: authenticity is huge among this generation. Basic example of how this plays out: polished marketing videos vs. iPhone produced TikTok vibes.  

Obvious across-the-board guidance whether you’re working on recruitment or retention, undergrad or grad. Since so many NAFSA Regional conference attendees are in student services roles, the discussions were largely around how authenticity boosts study abroad numbers. It works – when implemented. 

Simple as it seems, meaningful communication gets lost in the name of strategic marketing all the time. Institutions are so busy finding best-fit students and telling them things, it’s easy to forget to meet them where they are by listening to them before you start telling them things. 

Consider your students who’ve never thought of study abroad as a viable option for their own academic journeys. Is your student union flyer even registering with them? Are your Instagram Reels connecting?   

The real-world examples of success discussed at the conference addressed students’ need for explicit communication that shows them why and how study abroad is actually an option for them. They need their professors, alumni, and fellow classmates to talk about the benefits of studying abroad. They need details on cost upfront, including scholarships or grants available. They need to hear about the more affordable study abroad programs. They need to connect your study abroad programs to their personal investment in their own futures – the future they are working toward on campus right now. They need to know they won't lose out on all the social events on campus because they will be engaging in new and exciting social events abroad.

New ideas? No. Achievable in a better way? Yes.

So much easier to see (and prioritize) the path forward after a few days with like-minded peers. (Thank you, NAFSA!).

Other topics we had a lot of fun discussing include value mapping for improved admissions processes and how to identify useful data to support your recruitment efforts. Action-oriented conversations led by outstanding presenters. Big thanks to Corey Blackmar of Emerson College, Steven Boyd of Quinnipiac University, and Khald Aboalayon of Clark University for sharing the stage with us. 

One final shout out. This one’s for our number one Director of Marketing Analytics Iliana Joaquin. She is the new NAFSA XI IEM Knowledge Center Regional Rep. We are thrilled to let NAFSA borrow her amazing skills in 2025. Congrats Iliana!  

Below we bring a bit of the conference to you. Read on to download our presentation decks with practical tips and insights:  

• Creating a Campus Culture for Study Abroad 
• Admission Process Analysis: Value Mapping and Improvement 
• Wait, So How Did You Get This Data? 

Between NAFSA, GMAC, EdUSA Forum, and keeping up with our client deliverables, our Q3 dance cards were full. And we are grateful. Connecting with colleagues like you in person always gives us a boost. We had a lot of press coverage about our very cool market research as well.

Were you able to follow all that? 

If you were similarly occupied (maybe US election news had you distracted?), you may have missed a Recruiting Intelligence post or two. No problem. We’ve got you covered. In this quarterly wrap-up post, find quick links to our action-orient tips on: 

• How and when to use LinkedIn for student recruitment 
• Using English Language Programs’ enrollment indicators 
• Making the most of your international recruiting trips 
• Insights into Sub-Saharan Africa 
• Key takeaways from our conference presentations: NAFSA, GMAC, and EdUSA Forum 
• And more! 

Opportunities to Meet the Intead Team  
- NAFSA Region XI, Hartford, CT, Oct. 27-29, 2024
- PIE Live North America, Boston, MA, Nov. 19-20, 2024
- AIRC, Seattle-Bellevue, WA, Dec. 4-7 -- including our pre-conference global marketing workshop. A full day of Intead global intel (lunch included ; -). Details here. 

Bookmark this: Intead’s Resource Center 
Access 825+ articles, slide decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.

Ready to catch up on Q3 news? Read on… 

Admissions teams are working a little harder this admissions season, thanks to a few external inputs. We’re looking at you Supreme Court and FAFSA. That’s not to mention the many conversations we know you’re having on standardized tests. Just a bit more to add to your standard workload of actually recruiting, admitting and enrolling students. So, if you’re a little (or a lot) behind on your Recruiting Intelligence reading, then this is the post for you. We’ve compiled all our top news from Q1 2024 into this one spot.  

• IMPORTANT NOTE: HAPPENING TODAY  “Shattering Accessibility Limits in Digital Learning,” a Chronicle of Higher Ed-hosted webinar. Featuring Gallaudet President Roberta Cordano and ansrsource CEO Rajiv Narayana. Register here. (All registrants will receive the recording even if they cannot attend.) 

Let’s talk international student enrollment at the upcoming AIRC Spring Symposium on April 30, 2024. This one-day event in beautiful Niagara, Canada, will explore best practices in developing, managing, assessing, and sustaining the many partnerships that are so foundational to international enrollment success. While there, be sure to attend Intead's session all about student recruitment marketing budgets – we've got some great new insights to share. Register today! 

And look for us at these other industry events coming around the bend: 

• ICEF North America in Niagara, Canada, May 1-3, 2024. 
• NAFSA 2024 Annual Conference and Expo in New Orleans, May 28-31, 2024.  

Hope to see you soon! 

ICYMI: What we were posting about this quarter:  

• STEM OPT – personal narratives and growing demand 
• LMS “learnability” – accessibility is not the same as learnability 
• Shortcut tools (AI anyone?) – how to take a template approach wisely 
• Vietnam as a top student source – and not just for US institutions 
• Budgeting framework tools – a free download to help your team plan ahead 
• Audience segmentation – why cultural nuance matters 
• Social media – a looksee into what your peers are up to online 
• And more 

 All really good stuff. Read on… 

Don’t blame Gen Z, but their insatiable appetite for social media can create quite the content grind on the backend. We hear it from our clients. Why must engaging social media platforms like TikTok and Instagram, which afford marketers all the playfulness and flexibility you could ever want, require so much time and attention? It’s the lament of the modern marketer. 

Content creation is not time intensive. You can use ChatGPT and crank out reams of it in minutes. (As if!) 

See last week's post for our perspective on the use of ChatGPT for enrollment marketing (or any marketing).

Engaging, authentic, effective content creation is highly time-intensive. 

Our advice: stay calm and scroll on. Sometimes, you just need a little inspiration from others who are playing in your same space.  

Opportunities to Meet In Person 

The Intead team is gearing up for some amazing presentations and we hope you can join us. 

• 2024 AIEA Annual Conference in DC, Feb 18-21, 2024
• ICEF North America in Niagara Falls, Canada, May 1-3, 2024
• NAFSA 2024 Annual Conference and Expo in New Orleans, May 28-31, 2024

Let us know if you’ll come share a cup of coffee and a conversation about all things global and digital (info@intead.com) 

So today, we invite you to pause for a quick competitor looksee. We’re not talking about fast-moving trends – those fleeting fads are here one day and gone the next, literally. Remember Wednesday’s (Jenna Ortega’s) dance on TikTok? 22 billion views in 2023. Loved it, right? Not so much on anyone’s mind today, though. 

You can always check TikTok’s Trending Intelligence for the latest. Instead, let’s focus on more lasting ways to use social media in your digital marketing. And yes, we will be checking on what your peers are up to. 

So, read on to get an edge in your social media strategy and draw inspiration (or perhaps critique) from a few real-world applications.  

If something isn’t online, does it even exist? We jest, and yet, without a strong online brand presence, many prospective students and their families really won’t know you exist. Because let's face it, prospective students today are basically born with smartphones in hand and earbuds on. If something isn’t online, it’s next to invisible in their world. 

That’s why institutions across the board have spent the past decade+ ramping up digital marketing budgets, perfecting their Insta image, and all the rest. A recent Washington Post article claims some well-funded universities are spending upwards of $1-2 million per month on digital ad campaigns alone. (Emphasis there on "well-funded!")

While that number is not industry average, most institutions do not have a Barbie budget, that figure is still a clear indication that digital is mission critical to higher ed marketing. No surprise to you or your finance team.  

But here’s the thing. The newest crop of students and their tag-along Gen Alpha siblings are at once more immersed and less smitten with social media. It's certainly no longer novel. Social media is life as they know it and they are adept at downloading ad blockers and avoiding sales pitches. So take note. Authenticity rules, while overproduced and slick messages are generally ignored.  

Our recommendation is to keep honing your digital marketing game, with this caveat in mind: your digital approach works best in tandem with other channels. We are talking out-of-home, print, in-person, and the like. In other words, the best-bet strategy is omnichannel.

We’ll be at AIEA in DC in about 5 weeks and participating in 3 great presentations: 

• AI for enrollment management  
• Entrepreneurial leadership in bureaucratic environments 
• A discussion around International Student Points of Entry and a new publication to be released later in 2024 
  

And of course, we will be presenting at NAFSA in New Orleans in late May. If you’d like to schedule time to chat over coffee instead of over Zoom, please be in touch (info@intead.com). 

Read on to better understand the importance of omnichannel marketing and how you can use it to engage your target audience and grow your enrollment numbers.  

From the annual CIEE conference in Paris to Pie Live in Boston then AIRC in Phoenix and a super quick turnaround to ICEF in Miami, Q4 literally flew by. You, too? We wouldn’t change a thing, of course. It’s hard to replace the simple act of togetherness. It’s how ideas come to life. Cliché? Fine. But it’s so true. 

Sharing our research and student recruitment campaign results with our community always feels great. We’re here to make you more effective (and have interesting insights to share at your team meetings).  

A few key Q4 takeaways we will absolutely be bringing into the new year: 

• The global competition for international students is stronger by the day, and institutions need to be increasingly smarter in their approach to international education, including recruitment. Can you be? (hint: it has to do with the skill sets you access to do the work) 
• China and India are hot topics as always, especially India’s dramatic rising numbers of incoming graduate (and undergraduate) students.  
• Enrollment departments are eager to leverage AI. The question is: how? And, is it ready for us? 
• More must be done to support student mental health. So much more. 
• And how about the new IIE Open Doors report?! Lagging data that points toward the future. 
  

Just a few notes we’re thinking about. Clearly there’s no lack of issues for our industry to address. So, if in the midst of this really busy few months you didn’t have time to read all of our posts, we understand. That’s why we’ve compiled this quarterly at-a-glance post. It covers all our news from how to navigate TikTok’s ad platform to what’s going on with higher ed in India and so much in between that you and your team won’t want to miss.Read on… 

Your prospective students spend nearly 6 hours a day on social media. Doubt their usage will dwindle anytime soon. The good news is you know where you can find your audience. It’s just that wrangling their preferred platforms can feel like a lot.

That’s why we look to social media management tools to help organize our many, many social campaigns. The OG being Hootsuite. A global platform for all platforms, helping you and your team manage accounts from a single dashboard. It’s a really great shepherd for your flock of content. What Hootsuite brings for large institutions ranges from:

1. Monitoring all social accounts
2. Scheduling posts in advance
3. Team Collaboration
4. Analyzing social media performance  
5. Targeted Ads
6. Campaigns 

This Hootsuite primer is a great read for the members of your team tasked with managing all the details. Be sure to pass it along. And do take a minute to check it out for yourself. It’s a quick, practical read. 

This is one of our "Getting Started With..." series to help your team make the most of the student enrollment tech tools out there. Share our glossary of these popular posts with your digital team. And... 

Read on.

Your feedback keeps us on the right track. You, our blog readers, tell us with your clicks and your comments. We welcome the likes, the corrections, the whole shebang.

As we look ahead to what is shaping up to be a bustling 2023, we’d love to hear what topics you’d like us to tackle. Send us a note and we’ll take it into editorial consideration. Maybe even throw a shoutout your way.

Just coming off a whirlwind December with presentations at the AIRC and ICEF conferences and our full day workshop at San Diego State University, we have so much to share with you in the weeks ahead. Reflections, insights, slides. All in the name of making your student recruitment marketing plan that much tighter. You’ll be glad you are along with the ride.

Right here and now, we’ve compiled our readers’ top 10 posts from 2022. These are the blog posts that you said were most enticing and valuable. You clicked, you shared, and hopefully, you put into practice some of what you learned.

Big Picture: our analytics show in no uncertain terms that everyone wants to know more about China, TikTok, new market development, data analytics, and the student mindset. We'll have more on those topics throughout 2023. Still valuable: Read on for quick hit summaries and links to the content that most drew your attention, and the attention of your colleagues, over the past year.

Coming in hot off a truly inspiring in-person workshop with peers and industry leaders yesterday. So many wanted to come but for the timing (or internal approvals). Not to worry. We’ll catch you up in the new year. But the word is our industry is feeling optimistic. Even the new Open Doors data supports our enthusiasm.

Should this energy and associated momentum have kept you from diving into all our posts of late, we totally get it. No hard feelings. That’s why we’re putting all the top news from this fast-moving quarter together for you in one easy-access spot.

But first, if you’ll be at ICEF this week,be in touch. We’d love to connect.

Please note: Our Recruiting Intelligence Blog will be on holiday hiatus for the next 2 weeks. See you in 2023 with some great slide decks for you to download and a surprise announcement to help you achieve more.

Now, read on for best stuff (student lead platforms, 5-year data trends, LATAM stats, and more) from Q4…

If social media isn’t part of your student recruitment strategy, then, uhm, we need to talk.

[crickets]

Ok, good! Because of course social media is part of your strategy. Now, knowing which platform(s) makes the most sense and how much to invest for which audience segment in which part of the world, that’s just a bit trickier. We’ll give you that.

A useful tool for you would be a list of the major global social channels with key user stats and other perspectives to help you scan the options and focus quickly on what matters. Funny you should ask for that…

The Intead team (with special tip of the hat to our international student interns) offer you the next in our Intead Index series: Virtual Worldwide Channels Cheat Sheet.

You’ll definitely want to download this one right now to support your team as you develop your international social media marketing plans. In a week, we will restrict access to this download to only our Intead Plus members.

Our Worldwide Social Media index provides a high-level view of the 15 most popular social media channels that boast the clearest paths for organic and paid marketing (sorry BeReal, maybe you’ll be marketing-ready for our next index).

Just about your LAST CHANCE to Come with Questions and Leave with a Plan.

If you are attending the AIRC or ICEF Conferences - here is a huge plus opportunity.  

The Intead/San Diego State University One-Day Workshop on December 13th, 2022 will be a hands-on opportunity to learn from an awe-inspiring international student recruitment faculty.

• A full day of international student recruitment strategy and execution discussion
• Two luminary keynotes
  • Luncheon on Social Justice with Dr. Jewell Winn and Dr. Adrienne Fusek
  • Dinner on Chinese Student Influencers with Dr. Yingyi Ma and Brad Farnsworth
• At $350 for the day (inclusive of all meals), this learning opportunity is a steal.

Join Intead Plus and your team can access this newest index and all our other Intead Index student recruitment essentials any time the need arises. Helpful as training and reference materials for your enrollment and recruiting team.

Ready to download your free copy of our Virtual Worldwide Channels index? Read on…