Recruiting Intelligence

Market diversification is one obvious answer to sustaining enrollment numbers. How to successfully go about it, however, is often less obvious. Looking beyond your own campus to see how others are doing it can help. So, we have a story to share. 

If you've seen our other case studies, you know we share more concrete details and data than any other agency out there. We want to make you that much more dangerous and demonstrate the value of investing in customized, creative, and well-tracked paid campaigns.

In 2021, a mid-tier, public, Midwest regional university needed to recruit international students. It’s a student segment they’d had success with in the past, but Covid, as it does, threw a wrench in their recruitment efforts. It became clear they needed new ways to reach prospective students residing overseas. We know you were wrestling with this very issue at the time, too. We all were. 

Find us at AIRC and ICEF. Let’s connect! 

The Intead team is gearing up for some amazing presentations and we hope you can join us. 

• AIRC Annual Conference – As you read this, our team is in Phoenix offering our full-day digital marketing workshop. If you are at the AIRC conference, please look for us here in Phoenix, Dec 6-9, 2023 
• ICEF North America Workshop in Miami, Dec 11-13, 2023. We'll be offering a half-day workshop on Dec 11 and meeting with everyone on Dec 12-13.

Let us know if you’ll come share a cup of coffee and a conversation about all things global and digital (info@intead.com) 

Back to the results of our digital campaigns in Bangladesh and Vietnam.

With a media buy budget of $35,000, the institution was admittedly skeptical they’d be able to make any meaningful progress in a new market. We always want more wiggle room with our media buys, but we also felt certain they could succeed, with the right approach. They trusted our experience and the market research we delivered.

Our mission: understand who and where the prospective families are and then reach them in ways that prompt engagement. So our data detectives and creative talents set out to: 

• Confirm the institution’s high-value student recruitment regions and where there might be room to grow
• Develop on-brand, targeted, and effective digital marketing assets   
• Launch and optimize digital campaigns to generate highly qualified leads (and build awareness, but really, we all want the high-value leads) 
• And of course, report on campaign analytics to inform future marketing investments.

By any measurement, it went really well. One $12,000 media buy generated 40 million impressions, 500,000 clicks, 1,087 leads, 122 applications, 40 admitted students, and 7 enrolled. But who’s counting? (Please say you are!)

It was a fast, 14-week campaign involving two markets, two academic programs, and two social platforms. Want more insight? Download our free case study. Read on… 

We may have found your next best way to get you through your commute. And yes, it’s a podcast. You’re likely familiar with the EdUp Experience Podcast, and if not, then it’s time you check it out. Available via the usual lineup of streaming services, EdUp Experience ranks in the top 2% of all podcasts worldwide per Listen Notes. And now they’ve launched a new offshoot that we think is worth a listen.

Called EdUp—International, this new niche series is poised to offer interesting business perspectives on all things international education—a topic we know is as important to you as it is to us. Its host is the talented and always engaging James (Jim) Shafer, director of international student recruitment and enrollment at Touro University. The inaugural episode aired Oct. 22, 2023.

And, when you do tune in, you’ll hear another familiar voice (hint: it’s Ben!). We were thrilled when they asked us to be part of the inaugural episode. We were even more excited when we learned we’d get to spend 45 minutes talking with special guest Dr. LaNitra Berger, president and chair of the board of directors of NAFSA and associate professor at George Mason University. What an awesome honor.

In this premier episode, Dr. Berger offers valuable insights about the evolution of international education, including:

• How universities are responding to the significant crises hitting enrollment offices today
• Differing challenges of small-shop international recruitment teams vs the different yet similar challenges faced by larger, well-staffed operations
• Why giving international educators space to dream and ask “what if” is so important
• …And how playing with the (yes, the!) Temptations helped build Dr. Berger’s interest in international education 

If any of that sounds interesting, even helpful, then read on for the link to this brand-new podcast…

For an industry that takes a lot of heat for being slow-moving, it sure feels like change is happening fast. You feel it, too, right? The pains of adjustment and growth. We’re learning to get comfortable getting uncomfortable. And we’re all here for it.

This blog, as you know, is one way you can keep up with important topics and industry trends that are propelling higher ed forward. This past quarter, for instance, we weighed in on pivotal topics like the current drivers of Chinese student mobility (hint: keep recruiting!), the integration of predictive modeling (new inescapable buzzword: AI), non-traditional student’s non-traditional needs, the use of agent aggregators, and more.

Of course, you were busy juggling all this progress with bottom line issues like student yield. So, if you didn’t get to all of our posts, we understand. Read on for a summary of the top news from Intead’s “Recruiting Intelligence” blog and click through on those topics that are meaningful to you now.

As we publish this week, NACAC 2023 just wrapped up in Baltimore. Some great opportunities to connect and learn, as always. And some growing and adjustment pains for NACAC as well as they figure out how to serve their members and regional leaders. Some natural frustration there, to be sure. We’ll share the slides from our presentation and more reflections on the gathering in a couple weeks.

Next Up: Join us in Paris Nov 8-10 at CIEE's 76th Annual Conference. Let us know if you'll be there (info@intead.com).

But here, and now, for many of you, we share some great reading while you are traveling the world in search of students while others are setting the recruitment plans in motion back in the office. Read on…

This is going to be a long post with some really valuable insights. We hope you’ll grab some coffee and take time to skim through. This is important to you and your bottom line. You’ll want to share this with specific colleagues with a few highlights based on where the priorities are at your institution…

A word to the wise: people often remember most how you behave in a crisis.

The world of international student recruitment faces consistent challenges. At times they are huge, recall 9/11, and other times they are as small as the annoying intermittent WiFi access at your student recruitment fair in Istanbul.

The past decade has seen a range of significant challenges to your recruitment marketing plans and those challenges have been due to largely unanticipated causes.

• 2008 brought us the global financial crisis. How bad was it? For a brief period, banks were too afraid to lend to each other!
• 2015 brought us a new level of anti-immigrant rhetoric out of the US as the 2016 election cycle ramped up.
• Not long after that, the new White House administration delivered the travel ban (aka the Muslim ban) among other changes to visa approvals.
• Now the immediate and unexpected challenge of the Coronavirus coupled with an extension of the travel ban to a spate of new countries including Nigeria.

To quote a good friend and colleague, Angel Ahmed, CEO of GNET, “When things get challenging, we don’t get frustrated, we get focused.”

So, what’s an enrollment professional to do when unexpected and significant challenges are disrupting your marketing plans and your results? You’ve probably already given these challenges a lot of your time and thinking, but we know a second (or third) set of eyes is always helpful. Read on for ten concrete recommendations to focus you, Intead style.

This is our third and final installment in our series about international student recruitment opportunities in Africa. In case you haven’t been with us since the beginning, Part 1 was about the emerging online learning opportunities in Africa, and Part 2 was about African student mobility and study in the U.S.

This week, we are focusing on international study within the continent and how some countries are trying to harness that student mobility for their own gain. With any marketing plan it is always important to understand the larger environment and other consumer options.

Our Intead Plus BookShelf Subscription gives you access to our Global Marketing Worksheets helping you plan your approach to entering any new region or market. We use these worksheets when giving our workshops at various conferences to help you create realistic budgets and timelines, targeted messaging and overall marketing plans. 

As we noted in Parts 1 & 2 of this series, foreign investment and economies are on the rise in Africa, along with the population. The continent is expected to have 2.8 billion people by 2060, roughly 40 percent of the world’s total.

Those people will need to be educated, and the rise in demand for tertiary education has begun. The sub-Saharan enrollment from 1970-2013 grew 4.3 percent annually, as compared to the global average of 2.8 percent, according to the World Bank.

Many African students are turning to universities outside of their home countries—and many of them are still staying within the continent. Let’s look at what is going on and what you need to know about China and India before you start recruiting from Africa…

(Read on)

Last week, we spoke about the emerging online learning opportunities in Africa.  This week, we are focusing on international study, both areas that have expanded because of a college-aged population boom across the African continent.

Foreign investment and economies are on the rise along with the population. The continent is expected to have 2.8 billion people by 2060, roughly 40 percent of the world’s total.

Those people will need to be educated, and the rise in demand for tertiary education has begun. The sub-Saharan enrollment from 1970-2013 grew 4.3 percent annually, as compared to the global average of 2.8 percent, according to the World Bank.

U.S. universities have made large efforts to recruit international students in Asia, but as mentioned in our 2016 blog series on recruiting students from Africa, African nations are a boon of potential students that have barely been touched with marketing efforts.

Currently, the continent has a population of 1.2 billion people, 60 percent of which are under the age of 25 (720 million). To really drive that number home, 29 out of 30 of the world’s countries with the youngest populations are in Africa.

If you didn’t check these posts out last week, see our previous posts: Overall Student Trends in Africa, Recruiting Students from Nigeria, Recruiting Students from Kenya, plus this post on Africa’s tech hubs.

How can U.S. institutions use this population growth to their advantage? We've got the data and tips to point you in the right direction.

And, for even more recruitment advice, check out Intead Plus and our new, more affordable Bookshelf Membership.

Read on…

Universities from Moscow to Los Angeles and everywhere in between have a growing interest in student mobility within the African continent. As political tensions grow and visa practices shift, more and more conversations in our industry turn to the question of diversification of student sources.

Frankly, the comment, “I’m concerned that we are too reliant on China,” has been hanging in the air for about a decade. But now, NOW, SIOs and those above them are taking this concern far more seriously.

Long post today. Those who persevere will be rewarded with valuable tips. Promise.

It is important to note the growth of online learning platforms that are expanding everywhere. A recent Intead blog post discussed the growth of Coursera and EdX, which primarily serve U.S. users. Across the Atlantic and the Pacific, there has been a rise in the use of online platforms as well. There are many factors to consider as you think about diversifying your sources of students.

Intead is offering full access to our global market research including our oh-so-helpful ebook on recruiting non-traditional students, now available through a more affordable Intead Plus subscription called Intead Plus Bookshelf. All the market research access and none of the custom Google Analytics Report. Just offering you more options. Take a moment to check it out.

Pro Tip: Your subscription to Intead Plus is institution wide. Anyone internal to your organization can tap our resources through your institutional subscription.

Now, let’s step back just a bit for perspective and then dive in deeper over the next three weeks to consider how diversifying your student sources in Africa can work. We hope you’ll stick with us for this three-part blog series and pass it on to your colleagues.

As always, our posts help you convey to others in your institution a broader understanding of what you are trying to achieve and the challenges you face. And they help you set your plans in motion. 

Read on…

During the 2017-2018 academic year, the enrollments of new international students in U.S. higher education fell for the second year in a row, dropping by 6.6 percent.

There’s definitely one country that hasn’t received the memo: Vietnam.

The number of Vietnamese students in U.S. colleges and universities has steadily increased over the last decade.

What is next in terms of student mobility from Vietnam? Let’s explore what has influenced this student mobility as well as glance at what the education system is like for those at home and what changes may lay in store.

And if you want to know more about student mobility and other global market trends, we have an entire resource library to offer. Check out all of the material you could have access to with Intead Plus and our new, more affordable Bookshelf Membership.

We use the data and perspective shared in this blog to support our thinking about which degree programs have the most value to this set of prospective students and how best to position our clients to leverage the opportunities out there.

Our mantra: each global market needs its own targeted marketing plan and approach.

(Read on)

Beijing is famous for many things: roast duck, Tiananmen Square, The Forbidden City, The Temple of Heaven, and most recently, EdTech.

Beijing has the highest concentration of EdTech startups in the world, with a whopping 3,000 companies. Not only is there a staggering number of these businesses, but many have a remarkable earning capability, contributing to a multi-billion-dollar national industry.

Chinese EdTech is something to think about as we head toward the international event that is Nafsa in DC this year. If you are going, please let us know (info@intead.com). We have some brand new industry research about student-to-student counseling to share and it is pretty significant. Be in touch and you'll be the first to know! 

And come to our Nafsa session on digital marketing best practices (we're talking about micro-conversions with one of our favorite stars Hillary Dostal from Northeastern University - see below). With Ben and Hillary presenting, there's always a great mix of practical information and entertainment value. This will not be a snoozer ppt-show. 

So why is Chinese EdTech important to you? Seems distant and inaccessible, right?

The swift rise of Chinese EdTech could serve as a blueprint for growing global digital learning, but there are some unique secrets to China’s success. And there are some university promotion and recruiting opportunities that only the savvy will leverage. Interested? Read on...