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Recruiting Intelligence

2021: The Year of Research-informed Growth

While the holiday season may look a little different this year, our gratitude for this community remains steadfast.

If this year has proven anything, it’s what we’ve known all along, that the education community is resilient. That connection and communication, whether from six feet away or six thousand miles away, via text, email, Slack, Zoom, FaceTime, and even TikTok, is what keeps us moving forward and growing together. Here’s to weathering the storm, together, whatever may come our way.

Two more pearls of wisdom validated this year:

  • Taking care of yourself is relief work.
  • You are never far from that source of community and energy that helps keep you going.

Turns out the airline safety videos had it right all along: put your own mask on first and then help those around you put on theirs.

We will be taking next week off from the Recruiting Intelligence Blog and hope you’ll be taking some well-deserved rest, too.

Read on for a preview of the year ahead (new research, insights and more). Plus, a look at how Ben has been faring alone in the Intead office while the rest of the team works remotely...

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Do You Speak Gen Z? Part 2

Today's focus? Gen Z career aspirations and values. According to a recent study, over 50% of Gen Zers have their sights set on one single career plan.

Any guesses?

Let's just say, there are certain practical skill-building programs that might deserve more of your investment. More on that in a moment.


Boarding High Schools Take Note

Intead will be presenting tips and best practices for online recruiting along with TABS (The Association of Boarding Schools). "Recruitment Reimagined: Lessons from Higher Ed" -- online tools, digital campaign case studies, concrete results, great forum discussion. Specifically for private high school administrators. Wed, 10/28/20 at 3pm Eastern Time. Register HERE.


Last week we shared three key Gen Z traits to guide your recruitment marketing strategy.

This week we're diving a little deeper into the messaging part of enrollment management and student recruitment marketing. 

As usual, if any of the following insights get those marketing gears turning, we're here to talk. This is all just the tip of the iceberg when it comes to engaging and converting this new audience, and we'd love to learn about how your institution is evolving to meet the unique needs of Gen Z.

Plus, if you want to learn even more from us at the AIRC Conference, read on for the scoop. 

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Do You Speak Gen Z? Part 1

TikTok. Microinfluencers. Memes. Welcome to Gen Z.

There are now an estimated 1.2 billion Gen Z teenagers and young adults globally. So, yeah, they’re kind of a big deal, even if there’s no consensus on when exactly they were born (likely between 1996 and 2010) or what exactly to call them (iGen, Plurals, and Founders are among the other monikers that have been thrown at this diverse, tech-savvy bunch.)

But one thing’s for sure — Gen Zers are very different than the Millennials who came before them. And now they’re your student recruitment target audience.

You’ve heard the Gen Z generalizations: they’re inclusive and politically active. They’re anxious about their future, about the environment, about the economy. About, well, everything (cue melodramatic music).

But what exactly does all of this mean for your institution’s efforts to recruit and retain Gen Z students? 

In this two-part series, we'll be sharing the A-Z on Gen Z,  including the key traits of this new audience and how to tailor your institution's enrollment management and specifically, your digital marketing strategy to their 21st Century tastes.

Plus, if you want to learn even more from us at the AIRC Conference, read on for the scoop. 

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Our Top 10 Blog Posts of 2019

You have spoken!

After a busy year of developing academic recruitment plans, speaking at conferences, creating compelling marketing campaigns, publishing new innovative research, and of course, sharing all the best stuff with our blog readers, we can now tell you…of all our publishing in 2019, these posts most caught your attention.

And since you have been busy as well, we know some of you may have missed our most useful stuff.

Below are posts that had the most clicks and shares – so as you peruse, note the “email this post” button at the bottom to help out your colleagues who are responsible for one enrollment thing or another.

Read on for links to 2019’s Top 10 blog hits and (bonus) our inspiring Staff Pick!

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The Buzz Around SIS and CRM: Is Slate All That?

Prime recruiting season is upon us. So much to do.

Important questions:

  • Do you maximize your relationships and connections with potential students—getting to know them and customizing their interactions with your university?
  • Once they show up on campus, how do you manage your communication with them and manage their data?
  • How about once they graduate?

These questions have led to $3.26 billion in new EdTech investments and apparently cult followings. What is the shared answer?

Well, the answer has a lot to do with technology and a whole lot to do with people. Intead Plus members have access to our Essential Guide to Academic CRM’s – a terrific and streamlined CRM implementation guide with a heavy focus on the people part.

And once you’ve got the people part down, is the rest of the answer really Slate?

We have a fair amount to say on this topic, as you might imagine. We’ve streamlined it to a 3-5 min read. Join us…

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Click Here to See Your Future

The future is digital. We’ve heard that in so many ways that we don’t really hear it any more.

Well, here’s a reminder: the future is digital.

We now hold so much computing power in the palm of our hand. Here’s an indicator: if you used a time machine and took one of today’s mobile devices back to 2010, just 10 years ago when the first iPad came out, and showed the development team what you could do with it, what and how you can connect with others around the world, most would be wowed.

Yet, a few would respond with, “That’s it?”

Leaders saw all of this coming and took the steps to usher it into reality.

Last week we discussed the increasing number of university and college closings. These institutions had a very hard time being even slightly nimble. Their leadership teams somehow misread economic trends and the difficulties we are all grappling with became insurmountable.

If you're seeing the warning signs we mentioned last week, our global research is a great resource to tap into and we're always here to help. This week we launched a new, highly affordable Intead Plus subscription option. Check out what the new Intead Plus Bookshelf Membership has to offer and get back to us. 

What we all need are more visionaries to help us navigate to the future. We need the folks who are thinking far ahead, envisioning future opportunities and then developing the executable plan to get us there.

Are you up for it?

Read on for some tips on maintaining a future focus for long-term growth.

[read on]

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The Power of List Segmentation Part III: So You Want More Student Applications, Right?

Audience segmentation and digital marketing, this is our third post of our three-part series. Our faithful readers dug into Part I (segmentation and parameters) and Part II (audience motivations) with relish. Today: messengers and lead scoring. Hold onto your hats, right?

This stuff is important— so while our blog series on the topic may end today, we hope you'll keep digging into the topic of audience segmentation. We're here to help. Drop us a line at info@intead.com, or connect with us in-person at the TABS Global Symposium on April 28-30 in Newport, RI.  We'd love to talk with you about how you can use segmentation to up your enrollment game.

One other near-term, valuable opportunity to learn with us: Artificial Intelligence for Higher Ed Explained. An Intead Plus exclusive webinar with Ashish Fernando, CEO of iSchoolConnect. 

This is a great opportunity. We will help you navigate the complex waters of AI and help you stay focused on your long-term goals. We're Intead, so we'll have some really cool data to share about online behavior, tech trends, case studies and the many faces of AI that can improve your student recruitment and engagement.

Register for the Webinar HERE

Here's the bottom line on audience segmentation. Yes, the process can feel daunting. You have a lot to consider: Which regions do you want to reach? What motivations drive your prospective students? Which messages will be most compelling, and to whom?

There is a ton of strategy to consider and content to develop. Nevertheless, this process is how you get more applications and boost your student yield. We imagine there is some internal pressure to achieve these goals, yes?

Different markets require different approaches. Ignore this reality at your own peril. For example, many institutions simply dump all prospective “international students” into a marketing bucket called “INTERNATIONAL.” We hear it all the time (“Let us show you our ‘international’ recruitment brochure!”) and it still makes us wince.

In today's competitive market, a one-size-fits-all approach simply doesn't cut it. Take the time to segment your audience and implement a marketing plan (message, content, dissemination channel) to each group you are targeting, and success will follow.

Part of doing audience segmentation well is choosing the best messenger at the best time. And another part is having your system set up to indicate or elevate the best leads - AKA lead scoring (those most engaged) so you know where to focus your valuable time and resources.

So without further ado, let's get to it.

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The Power of List Segmentation Part II: What's Motivation Got To Do With It?

Last week’s blog post kicked off our mini-series on audience segmentation with a discussion on segmentation by demographics, geography and interests. This week we will delve into models for identifying underlying student motivations and how to make use of this data for your international student recruiting.

Psychographic segmentation identifies unique groups of students with shared motivations and desires in order to help you, as a recruiter, discover what drives them to enroll at your institution. Student's don't just show up on your doorstep. They must be motivated to seek out your institution, out of all your competition. 

Here's an interesting audience segment: 50% of Nafsan's think that Artificial Intelligence (AI) will change Higher Education but they don't know how. We aim to fix that! Intead Plus Members will have access to an exclusive webinar about AI and Higher Ed on Thursday, March 28, 2019 at 1 pm. Not an Intead Plus Member and still want in? We might know some people at the door! Drop us an email.

The market segments we discuss below are common to most student groups no matter their geographic origins. Yet, each segment will respond more or less to different influencers, based on what part of the globe they come from.

There are so many ways to parse the data. No wonder so few institutions take the time to implement this granular approach to marketing. You know other industries, including clothing retailers, are doing this stuff with their digital marketing. it's not that hard to do. But it takes time.

Retailers use CRM platforms and employ small teams of people to write copy and develop marketing approaches for each clothing line based on audience segmentation. They commit the resources to meet each audience segment with the right information, at the right time, to help them make an informed decision about a purchase. Although the service your institution provides differs wildly from the offerings of any retailer, the granular level of segmentation is relevant and applicable to your specific academic programs and the audience segments you are approaching for each one. 

Bottom Line: We certainly see parallels with how retailers and universities can communicate their offerings to audience segments and cross sell (students interested in this program also pursued interests in these areas...). What we don’t see is a parallel commitment of resources. Academics are so often strained by budgets and limited resources, but the reality is that those committed to growth and success commit funds to reaching the right audience with the right information.

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To Russia, with Love: Russian Student Recruitment on the Rise

If you are following political news in the U.S., it’s hard not to be thinking about Russia these days. So, it’s no wonder that Russia’s role in the international education community is on our minds, too—including the country’s increasing enrollment draw. You’ve seen us post about the drop in new international student enrollment at U.S. institutions, and the increasing competition represented by China and Canada.

So if you are starting to set your sights on recruiting from a select set of African nations (Ghana, Kenya, Nigeria, Tanzania, S. Africa), this is an important blog post for you. "Africa," you say? "I thought we were talking about Russia."

It is a globally connected world and we're here to connect the dots for you. Read on and we'll address Russia’s strengthening enrollment numbers and how that is important to your plans to expand your recruitment efforts in Africa ... so, throw a shot of vodka into your Starbucks cup, and let’s dive in.

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Our Top 10 Blog Posts of 2018: Chosen By Readers

Well, 2018 has come and gone—and here at Intead, we’re catching our breath after a busy year of developing academic recruitment plans, creating compelling marketing campaigns, helping clients assess their institutional strategies and international web presence...and, of course, dishing up blog insights week after week. 

We have a feeling you’ve all been awfully busy too—maybe even busy enough to miss some of our most popular posts of the year! So, let’s take a look back at which topics drew the most clicks in the past 12 months. Some are focused on nitty-gritty recruitment tips, some on big picture market trends, and some on finding inspiration in trying times. We are sure there will be at least a few topics in here that will make you think of a particular colleague who just might be able to use those insights. So, we've added a handy "Email this Post" button at the bottom of the page, just for those moments. Read on for links to the year’s Top 10 hits.

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