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Recruiting Intelligence

Ben Waxman

Companionship Transforms


Let’s talk about student recruitment without the data for a change. Let’s talk about the underpinnings of this human experience of recruitment. Stay with me here.

Why are we doing this work in the first place?

The cynical among us point to the economics: we recruit students to get their tuition dollars. Ok, this is true. Faculty must be paid to get them to deliver education services. They actually get pretty adamant about this. And administrators need to get paid to keep the operation going.

Bigger thinkers among us believe education fosters cultural understanding. And global education fosters cross-cultural understanding. All this education helps build stronger economies (think jobs) and more peaceful times. 

Personal growth and communal growth.

And how in the world will this blog intro bring us to our favorite topic: student recruitment? Trust me and read on...

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Taking on the Enrollment Challenge

Three weeks ago our post about How Our International Audiences View Us Now, drew a tremendous number of views. If you missed it, you might want to take a look.

There was a lot to dive into based on recent news and reports on enrollment challenges both domestic and international.

We hope you will take the opportunity to join us as we discuss all these ideas and the strategies to address the enrollment challenges we all face. The Intead team, Ben Waxman, Patricia Tozzi and Alicia Depatsy will all be presenting and sharing at the AIRC and ICEF conferences in Miami in December. Email us if you’d like to set up a meeting.

Now, what kind of perspective can we offer you  to address the enrollment challenge?

Read on...

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How Our International Audiences View Us Now

If you’ve been following our blog and our market research, you were reading today’s headlines three years ago.

Intead has been conducting primary research on student and parent interests and influencers for a very long time. And we’ve been publishing our results for you. And we’ve been incorporating our findings into our clients’ marketing activities.

More than three years ago, we reported on international student concerns about the news coming out of the US. At that time, presidential candidate Donald Trump shared his views on Mexicans and a host of other things using headline grabbing terminology that continues to this day.

Research we've conducted, both primary and secondary, found that the parents of international students are staying on top of news coming out of the US. And we noted both students and parents increasingly raising safety as a top-level concern as opposed to a passing thought. We also identified visa processing issues as a concern to international admissions operations. And we identified the growth in international students attending US-based private high schools and the value of, and best practices, for recruiting those students.

All that, and more, was part of our conference presentations, publishing and client support in 2016.

Many sources of academic news tell you about the trends. Our goal, and we hope you know we deliver on this, is to answer the question, “So what?”

A favorite question of our friend and colleague, Harry Lane, professor of international business and strategy at the D’Amore-McKim school of business at Northeastern University. He will always push his students to consider this point: data and information are only as valuable as your ability to determine what actions you should take.

We get trend data and reams of other information all the time. So what?

This is where Intead shines. We’re all about the strategic decisions and tactical execution that emerge from the data we gather.

In fact, we have three new global marketing reports based on new research that we will release this fall and present at all your favorite conferences. (AIRC and ICEF Miami, anyone?). Oh, and not for nothin’, but a subscription to Intead Plus might be worth a look.

Getting the answer to “So What?” three years ahead of your peers, that’s gotta be valuable.

Read on for a few observations and action-oriented tips based on what we are seeing now…

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Micro-Innovations: Opportunities Speak Loudest to Those Who...

I met Jenny on a sunny July day at the corner of H and 22nd Streets in DC -- in the center of George Washington University’s campus.

Jenny’s been running this hot dog stand at this corner for 22 years.

Originally from Vietnam, she has two children currently attending the University of Virginia. With all these university ties, GWU, UVa, you’d think she works in our field of academia. And in a way, she does.

Take a closer look at that stand behind her. See the signs? Jenny is an entrepreneur and a micro-innovator. She recognizes opportunities and she goes after them. And she succeeds.

As Jenny and I talked, she shared that she sees a small boost in revenue at the end of each semester (in May and December) with her cash for books deal, in addition to the hot dog and soda sales. Her location gives her an opportunity that another hot dog vendor, at say the corner of H and 14th Streets, does not have. Her micro-innovation has proven a consistent, small incremental value to her overall operation.

It is the start of a new school year and we have so many ideas to share with you. This is no time to sit on your hands, or wring your hands. It is time to put those hands to work, get them dirty.

Read on for ideas about how thinking about micro-innovations might be just the thing that can energize your team and add up to significant growth for your recruitment funnel.

Read on...

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Click Here to See Your Future

The future is digital. We’ve heard that in so many ways that we don’t really hear it any more.

Well, here’s a reminder: the future is digital.

We now hold so much computing power in the palm of our hand. Here’s an indicator: if you used a time machine and took one of today’s mobile devices back to 2010, just 10 years ago when the first iPad came out, and showed the development team what you could do with it, what and how you can connect with others around the world, most would be wowed.

Yet, a few would respond with, “That’s it?”

Leaders saw all of this coming and took the steps to usher it into reality.

Last week we discussed the increasing number of university and college closings. These institutions had a very hard time being even slightly nimble. Their leadership teams somehow misread economic trends and the difficulties we are all grappling with became insurmountable.

If you're seeing the warning signs we mentioned last week, our global research is a great resource to tap into and we're always here to help. This week we launched a new, highly affordable Intead Plus subscription option. Check out what the new Intead Plus Bookshelf Membership has to offer and get back to us. 

What we all need are more visionaries to help us navigate to the future. We need the folks who are thinking far ahead, envisioning future opportunities and then developing the executable plan to get us there.

Are you up for it?

Read on for some tips on maintaining a future focus for long-term growth.

[read on]

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New Global Research: 2019 Edition


Intead’s Research Advisory Board has been guiding our latest work to help inform you of your next student recruiting moves. You can thank them as you pass them in the Nafsa convention hall this week. Meet them HERE.

The data, the infographics, the student insights…so much to consider, evaluate. Our ultimate goal: figure out how it all informs the marketing and recruiting plans of our clients.

I was just in New York City with Unibuddy (Nafsa booth 433) for their well-attended mini-summit. This peer-to-peer student conversation platform is really taking off and proving itself valuable as a recruiting tool. In the coming weeks, we will be releasing a report on our findings from an analysis of 200,000 student conversations. Great insights about powerful messaging by region.

For those of you here at Nafsa this week, I’ll be presenting alongside Hillary Dostal from Northeastern University at 2:30 on Wed, 5/29 in WCC Room 207A. Seen the promo video? It will bring you a smile in just 45 seconds…

 

Below, we share our insights on what kind of market research we think is most valuable at this point in global recruiting, given all of the many headwinds impacting our work. Intead Plus members have access to all of it.

With budget cycles coming to a close for 2019 and just firing up for 2020, now might be a good time to consider the value of the investment in Intead Plus.

[Read on…]

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EdTech: Coursera’s Role in the 4th Industrial Revolution

Move over, American Inventor Eli Whitney, we’ve come a long way since the cotton gin. We are in the midst of the booming Fourth Industrial Revolution.

Just in case it has been a while since you’ve been in a history classroom, here’s a tiny refresher:

  • First Industrial Revolution—mechanization
  • Second Industrial Revolution—mass production
  • Third Industrial Revolution—automation
  • Fourth Industrial Revolution—cyber systems and networks

If you need to brush up on your history, there’s a course for that on Coursera—the newest EdTech unicorn in the revolution.

Valuable Side Note: boosting conversion rates & measuring communications effectiveness. Our NAFSA session is coming up and we'll be discussing how to improve your digital connections with international prospects. Intead and NEU offer up best practices. Check it out our fun 49 second promo...

Join Intead Plus


But why is Coursera such a big deal in this modern revolution? Read on...

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Chinese EdTech Growth Is an Opportunity for You

Beijing is famous for many things: roast duck, Tiananmen Square, The Forbidden City, The Temple of Heaven, and most recently, EdTech.

Beijing has the highest concentration of EdTech startups in the world, with a whopping 3,000 companies. Not only is there a staggering number of these businesses, but many have a remarkable earning capability, contributing to a multi-billion-dollar national industry.

Chinese EdTech is something to think about as we head toward the international event that is Nafsa in DC this year. If you are going, please let us know (info@intead.com). We have some brand new industry research about student-to-student counseling to share and it is pretty significant. Be in touch and you'll be the first to know! 

And come to our Nafsa session on digital marketing best practices (we're talking about micro-conversions with one of our favorite stars Hillary Dostal from Northeastern University - see below). With Ben and Hillary presenting, there's always a great mix of practical information and entertainment value. This will not be a snoozer ppt-show. 

So why is Chinese EdTech important to you? Seems distant and inaccessible, right?

The swift rise of Chinese EdTech could serve as a blueprint for growing global digital learning, but there are some unique secrets to China’s success. And there are some university promotion and recruiting opportunities that only the savvy will leverage. Interested? Read on...

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Getting Ahead of the Boom: Collegiate Virtual Reality

Last February, we talked about the intense and growing competition within the EdTech industry and new ways of delivering educational content, like the immersive learning experiences of augmented reality and virtual reality. These simulative experiences as of 2017 garnered $3.1 billion in investments, and those numbers are set to grow.

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Begin With Assessment

You are tasked with so many competing priorities. When do you take the time to step back and confirm your plans are aligned with your goals? When do you take the time to develop new plans to achieve new goals?

Sure, you carve out something you are calling a "retreat" to address these ideas with your colleagues, but if you are like most, you go into those retreats feeling a bit less prepared than you'd like to be. And do you have the data to back up the decisions you need to make?

Important note: You're going to want to share this one with your team. Great tips follow.

Begin with Assessment

We understand. And Intead is often called in to wrangle a bunch of data to the ground and identify the insights that are right there waiting for you, if you had time to analyze and reflect.

Each institution we work with is data challenged. You are not alone. However, there is a lot that your institution collects, though it is probably kept in different silos.

Wouldn’t it be nice to have that all pulled together, reviewed by knowledgeable experts and have the hard-hitting report that filters out the noise, focuses on the opportunities, and helps you make smart decisions…backed by data?

Read on...

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