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Recruiting Intelligence

Everything Has Changed! But Has It?...

During a recent staff meeting, it occurred to us: over the past 15 years the Intead team has given more than 100 conference presentations. That’s a lot of higher edu conferences! And if there’s one theme that runs through them all, it’s change. 

(We like to think another theme running through them all is innovative use of data leading to valuable enrollment insights, but those of you who have been in the sessions can be the judge of that).

Five years ago, Covid “changed everything.” Mask mandates and travel restrictions arrived so suddenly, they still feel within uncomfortable reach. While those disruptions have mostly passed –  some effects stuck. Think: hybrid work, remote classes.  

And yet, at a NAFSA session on enrollment marketing earlier this year, when a fellow attendee remarked with dismay, “My school is doing all the same things we did before Covid. But everything has changed…” We couldn’t help but wonder, has it? 


Meet Intead! 

  • Find us at NACUBO in Phili and NACAC in Columbus in September, NAFSA Reg XI in Springfield in November and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


From everything we’ve seen, heard, and researched, students still want what they’ve always wanted: a good education, a career on the other side of graduation, meaningful friendships, and some international adventure.

These aspirations persist – despite anti-immigration rhetoric, despite visa complications, despite global uncertainty. Student goals have persisted through 9/11, the 2009 global financial crisis, Brexit, and skyrocketing US tuition. They’ve persisted within Gen X, Millennials, Gen Z, and are showing up in Gen Alpha. 

So yes, some things change (see below). But the fundamentals of what pursuit of education is all about, not so much.

Below we offer a useful one-pager breaking down the steps to building a strategic international enrollment plan. Your colleagues have scooped these up from us during our conference presentations and downloaded them from our website. Helpful perspective as you consider your options and your processes in place (and those desired).

Read on… 

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Keeping Your Education Agent Partnerships Strong

Agents don’t manifest student enrollment. They build on the foundation you create together.  

In our last post, we wrote about how to find and evaluate right-fit student recruitment agents including offering you a handy, downloadable evaluation checklist. (If you missed that one, check it out here.)  

This week we focus on what comes next: maintaining that highly valuable relationship. 


Meet Intead! 

  • Find us at NACUBO in Phili and NACAC in Columbus in September, NAFSA Reg XI in Springfield in November and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Sustaining a successful partnership with your agents requires mutual investment, clear and frequent communication, and trust. The most effective agents act as a true extension of your enrollment team. That level of service, however, requires an institutional partner who remains responsive and provides ongoing support all along the way. 

Seems obvious. And yet, too many institutions sign the agent contract, hit autopilot, and expect results to roll in. If it were that easy, you wouldn’t need an agent strategy. But you do. 

If you want long-term, high-yield recruitment outcomes, keep two systems well-oiled:  

  • Metrics to evaluate education agent performance
  • Streamlined internal processes that make your institution easy to represent

An often overlooked and critical element: Who on your university team have you assigned to managing your agent partners? If it is the new, eager staffer in your office with no real international experience (because, how hard can it be?), you are in for lackluster results or worse.  

Today we outline how to get this right. Read on… 

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Evaluating Recruitment Agent Relationships

Policies can be complicated. Keeping student success front and center aligns everyone involved. In turbulent times like these, strong, trustworthy agent partnerships are a lifeline for students and student recruitment teams. 

“A US degree is the American dream for a lot of families. It’s a deep-rooted emotion for them. Studying abroad is one thing. Studying in the US is prestige,” said Deepika Phukan, an India-based education agent who works closely with the Intead team.  


Meet Intead! 

  • Find us at NACAC in Columbus in September and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


This year most of the Indian students Deepika talks to are being patient. “They are checking in with me to determine if now is the right time to apply, or if they should wait.” Similar to the travel disruptions the world experienced during the Covid pandemic, many of the obstacles families encounter won’t change student intention, just the timing. 

We’ve been seeing this measured reaction, particularly at the graduate-level.  

Many undergraduate students who are uncertain about their immediate plans have enrolled in Indian universities or institutions for the time being, according to Deepika. They’re keeping their options open and are considering transferring to the US once conditions improve. Some are also exploring pathway programs through their current institutions as a bridge to US education. 

There is palpable hope among students we’ve spoken with anyway. The political climate is hazy, and the immigration rules have become chaotic and more restrictive; nobody denies that. But the hope is that this, too, shall pass. So, students continue to stay informed and often turn to their education agents to verify what they’re hearing. 

Below we share a valuable agent evaluation tool for your use.

Read on… 

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