Recruiting Intelligence

Those of us with an entrepreneurial spirit and a global network typically see things others don’t. In the enrollment management field, the entrepreneur mindset is an asset, and yet…and yet, if only those in control of the purse understood what we understand about global markets and student motivations. 

The opportunities are there. The need is growing increasingly intense as revenue sources are threatened or declining. The Intead team shares your entrepreneurial enthusiasm and we are here to offer the insights that help you succeed. It’s one reason we connect so well with our university colleagues.   

Now, if only there were an easy way to satisfy your global entrepreneurial instinct while demonstrating recruitment success in such a way as to unequivocally justify your funding requests and get the programs you envision started and growing.  

Ben and Iliana will be at the NACAC conference presenting alongside our colleagues from AIRC on Sept 22 in Baltimore. Can we schedule a time to chat? Coffee's on us!

The simple truth: the root of successful international student recruitment lies in understanding your target markets, connecting with them, and effectively managing them over time. It has to do with simply doing the work as opposed to finding some magical online tool that suddenly produces all the enrollments you ever wanted. (Note the word magical in that last sentence).

To DO the work, you’ll need to take a deep dive into the macro- and micro-economics of what drives student mobility. Sounds more complicated than it is.  

If you’ve been following our blog, then you know we’ve been helping institutions like yours recruit international students for a very long time. Our multi-cultural marketing team, our bandwidth, and the tech systems in place bring focus and produce macro and micro level insights. Oh, and results. See case studies in our resource center here. 

Our work takes a load off our university counterparts who, like you, are being asked to over deliver while being chronically underfunded (and understaffed). We’ve seen what works and what doesn’t, including three common mistakes that will derail any international student recruitment program. Avoid these at all costs. Read on…

Pro tip: If you read only one of our blog posts every few months, make it this one.

Between application reviews and a little thing called budget season, we know you may not have kept up with the weekly posts and resources that we’ve shared here on the Recruiting Intelligence blog over the past few months. And we can’t blame you!

From hosting webinar events in partnership with The Chronicle of Higher Education, CIEE, and iSchoolConnect, to publishing a market research report on the new Chinese mindset on US schools, we’ve been pretty busy ourselves.

So, we’ve created the Recruiting Intel Digest, a quarterly roundup post of the resources, downloads, and top insights we’ve published in the last three months which you can view, share, and download all in the span of your next coffee break.

All this with our signature focus on helping you produce stronger enrollment results based on trend data and marketing industry insights. You are so very welcome.

Read on for the latest Intead resources available to you — all in one place. Plus, a preview of what’s coming next…

Your Asian student communities are hurting right now.

Nearly 3,800 hate incidents against AAPI individuals were reported from March 19th, 2020 through February 28th, 2021 according to the Stop AAPI Hate reporting center. Nearly a third of Asian Americans report having experienced racial slurs or racist jokes since the beginning of the pandemic, this from a recent Pew Research Center survey. Then the killings in Atlanta last week.

As global leaders responsible for the safety, growth, and development of diverse student populations, what institutions say and do at this moment matters. And hashtags and statements of solidarity are not enough (they never are).

We, as a higher education community, do what we do because we believe in the power of cross-cultural communication and diverse student populations to move the world forward.

As the Intead team, that often means making space for those student populations (and their parents) to speak and be heard. We know how crucial understanding and listening to those thoughts, fears, and needs are to fostering a student-first ethos on your campus. It is this work that allows you to more effectively support all of your student populations, especially those most vulnerable to systems of racism and xenophobia, as well as the disturbing hate and violence that occurs as a result.

In early 2021, with this terrifying climate of rising anti-Asian sentiment in the US and views of the US among global allies reaching its lowest point in nearly two decades of Pew Research polling, we set out to understand how Chinese parents specifically are feeling now about sending their students to American institutions.

In partnership with WholeRen Education, an AIRC-certified agency and a trusted advisor for tens of thousands of Chinese students and families since 2010, we surveyed over 20,000 Chinese parents, the vast majority of whom currently have undergraduate and graduate students enrolled in US institutions, as well as parents of current high school students considering higher education. With a better than 5% response rate, we had more than 1,000 responses to analyze. We then followed up with a focus group to dive a bit deeper into our questions. We conducted all of this work in Chinese.

Some of the findings will likely surprise you. As academic leaders we see the news, we talk to our students, and we hold an entirely justifiable anxiety for our current Chinese students as well as the recruitment path to bring new Chinese students to our campuses.

The information we’ve gathered is incredibly important to your work. But more importantly, it points the way forward for your institution in how to help parents and students feel confident and safe in their decision to study in the US.

Read on to download your free copy of our new market research report, Is There a New Chinese Mindset on US Schools?

The course of Chinese student recruitment never did run smooth.  

And in the last year, your institution’s road to recruiting, enrolling, and retaining students from one of the most complex international markets was bumpier than ever. Can we get our visa offices back, please?

Miraculously, despite the setbacks of the pandemic year, Chinese demand for a US education remains. Our upcoming market research with WholeRen Education (surveying 20,000+ Chinese parents) will shed some light on how the US brand identity is enduring and where your institution needs to focus to succeed in today’s Chinese enrollment market. 

Perhaps allow yourself a brief sigh of relief—but it’s not time to rest. (It rarely is).

There’s still work to be done to keep your institution strong in this new, more flexible, post-pandemic reality. And later this month, you’ll hear from those leading the charge (and learn from their successes) at our webinar event: Your Students. Your Programs. In China: Creating US-Style Classrooms for Your Chinese Students. 

Your event pre-registration will also pre-register you for a copy of our upcoming Chinese Market research. 

At the event (date coming soon), we'll be interviewing several amazing resources for you about strategy, market insights, and powerful new program options to help your institution shore up both near-term and long-term enrollment in the Chinese market. We'll be talking about how 10 different universities managed their fall 2020 Chinese student enrollment and what they are doing to continue their success in 2021 and beyond.

 Speakers will include:

• Brad Farnsworth, former Vice President for Global Engagement at the American Council on Education (and a member of the Intead Research Advisory Board)
• Seamus Harreys, CIEE Vice President for Global Engagement 

More than 2,100 Chinese students studied in US-style classrooms in China during fall 2020 and spring 2021. The CIEE team helped each of them make it happen. Now, many institutions are working toward a longer term vision building a bridge between China and their US campuses. You can learn from their experience.

Read on for a preview of the valuable perspectives to be shared in the webinar.

You and your team have been navigating the China recruitment challenges for years with some notable successes. Taking those long-haul flights and testing out the student fair operators. Building a reliable agent network despite the risks (thanks, AIRC). Learning WeChat and leveraging an entirely new digital marketing landscape. Developing meaningful global partnerships.

And then the visas and flights stopped.

As if China were not already the most complex marketing challenge for international student recruitment, along came COVID-19.

At this writing, the first F-1 visa appointments at US consulates in China are tentatively available as of August 12, notes WholeRen Education Chief Learning Officer Andrew Chen. Right now, it is unclear why any US institution might believe their Chinese students currently in China will be coming to their US campus this fall. Logistically, it seems entirely unlikely if not impossible.

Fortunately, and somewhat surprisingly, despite all the setbacks, Chinese demand for a US education is strong.

How do we know? Two proof points:

• Market research we performed with WholeRen Education surveying 20,000+ Chinese parents just last month.
• 2,000+ Chinese students voting with their feet and attending classes run by Syracuse, Rutgers, Clark, Babson, Penn State, Tulane, and others in US-style classrooms in China run by CIEE.

At the link below, you can pre-register for the release of our latest research for student enrollment professionals interested in succeeding in China based on current conditions and what will follow.

Your pre-registration for the latest research will also grant you access to our upcoming webinar interviewing three experts on the Chinese student experience. You’ll hear from one university on how they managed fall 2020 Chinese student enrollment and what the institution is doing to continue their success.

Read on for insights and practical tips to reach the Chinese market in the current climate and beyond.

Intead’s Research Advisory Board has been guiding our latest work to help inform you of your next student recruiting moves. You can thank them as you pass them in the Nafsa convention hall this week. Meet them HERE.

The data, the infographics, the student insights…so much to consider, evaluate. Our ultimate goal: figure out how it all informs the marketing and recruiting plans of our clients.

I was just in New York City with Unibuddy (Nafsa booth 433) for their well-attended mini-summit. This peer-to-peer student conversation platform is really taking off and proving itself valuable as a recruiting tool. In the coming weeks, we will be releasing a report on our findings from an analysis of 200,000 student conversations. Great insights about powerful messaging by region.

For those of you here at Nafsa this week, I’ll be presenting alongside Hillary Dostal from Northeastern University at 2:30 on Wed, 5/29 in WCC Room 207A. Seen the promo video? It will bring you a smile in just 45 seconds…

Below, we share our insights on what kind of market research we think is most valuable at this point in global recruiting, given all of the many headwinds impacting our work. Intead Plus members have access to all of it.

With budget cycles coming to a close for 2019 and just firing up for 2020, now might be a good time to consider the value of the investment in Intead Plus.

[Read on…]

You are tasked with so many competing priorities. When do you take the time to step back and confirm your plans are aligned with your goals? When do you take the time to develop new plans to achieve new goals?

Sure, you carve out something you are calling a "retreat" to address these ideas with your colleagues, but if you are like most, you go into those retreats feeling a bit less prepared than you'd like to be. And do you have the data to back up the decisions you need to make?

Important note: You're going to want to share this one with your team. Great tips follow.

Begin with Assessment

We understand. And Intead is often called in to wrangle a bunch of data to the ground and identify the insights that are right there waiting for you, if you had time to analyze and reflect.

Each institution we work with is data challenged. You are not alone. However, there is a lot that your institution collects, though it is probably kept in different silos.

Wouldn’t it be nice to have that all pulled together, reviewed by knowledgeable experts and have the hard-hitting report that filters out the noise, focuses on the opportunities, and helps you make smart decisions…backed by data?

Read on...

Student enrollment research just took a huge flying leap forward.

We are proud and humbled to announce the formation of the new Intead Research Advisory Board. 

For over a decade, we have produced industry research reports that are trusted by student recruitment professionals across the country and around the world. Now, we are partnering directly with some of the strongest voices in the industry to bring you even more cutting-edge insights. 

Our in-house team is stacked with talented market and data analysts, content developers and designers who unearth valuable industry insights and bring our reports to life. Having this additional layer of industry expertise will take our industry perspective to a new level.

Market insights, yeah, we got those!

“I've long admired the range of student recruitment and enrollment marketing research that Intead conducts and disseminates,” shared Jessica Sandberg, Dean of Enrollment at Duke Kunshan University, and one of our founding members of the Research Advisory Board. “Being a part of this work with Intead keeps me on the cutting edge of where student enrollment is going. I'm delighted to be working with this great group of people.”

Who else is involved and what research will emerge? Read on...

Canada is after your students!

Canadian universities are seeing a spike in international student enrollments, fueled by a political climate that has some students spooked about studying in the U.S.   According to Inside Higher Ed, international enrollments rose 10.7% for Canadian institutions from 2016-2017, a period during which the U.S. saw a 7% decline.

Some students enrolling in Canadian institutions hail from countries that American institutions have long relied upon. For instance, the Hindustan Times reported that the number of Indian students enrolled in Canadian institutions topped 100,000 for the first time in 2016.

But for American universities, the threat is actually two-fold. Some of Canada’s international students are America’s domestic students—so that means that your Canadian competitors may be siphoning both your domestic and international enrollments. Not looking so polite now, huh?

Read on to get the recruiting perspective you need.

It’s awfully cold up here in Massachusetts these days—but that’s just one of the reasons we’re daydreaming about the AIRC Conference in Florida this past December. As most of you know, the American International Recruitment Council (AIRC) conference is one of the highlights of the year for our professional community.

We have been attending AIRC for 8 years now, and every year we meet insightful industry experts with valuable perspectives to share. This is the learning and networking conference we enjoy most. We send a significant Intead staff contingent every time to get the most of what AIRC has to offer our community. International student expertise from all over the world gathers and shares their firsthand perspective and in-country student experiences. 

This year, we were honored to share our own marketing intelligence with our colleagues from universities and other experts in the field on a wide range of recruitment topics. We saw many of you, our valued blog readers, on the conference floor, jotting notes in AIRC seminars or lounging poolside with a drink (don't worry we won't share any photos)—but if you missed it (or hey, just miss us!) our slides are here for your perusing pleasure. 

Seats are still availble for the Intead/CGACC International Student Recruitment Bootcamp. Sign up while you still can. February 11-13 in San Diego. We can't wait for the warmth! 

Read on for a review of our presentations and a link to the slides for each one...