Recruiting Intelligence

Thinking Forward

Are your moments of fear and anxiety your best growth opportunities in costume?

Reality check: some days the fortitude to push forward is harder than others. There is simply so much work to be done.

Still, we are moving forward. Always.

On this morning following the US 2020 election, regardless of the final outcome, the hard work of pushing for learning environments that advance individuals and society takes forward thinking and energy.

We, as a community, do this every day because we know that a diverse student population fosters cultural understanding and personal growth.

We, as the Intead team, supply the expertise and energy to make this happen with all we have in us.

And we know that institutions at the top of the food chain and the bottom do not achieve diverse learning environments easily. Today, the light is shining very clearly on the fact that without proactively addressing student recruitment, enrollment, and support processes, institutions fall into ineffective practices. Worse, practices that can subjugate and demean student segments. Practices that undermine and diminish the very mission statements institutions hold so dear.

Still, we move onward with fortitude and hope for a future in which students and institutions can realize success. 

And while the path to that future might not always be clear, opportunities abound. Read on for our perspective on recognizing those opportunities, including the latest data from Moody's Investors Service and NAFSA that point the way forward. 

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Do You Speak Gen Z? Part 2

Today's focus? Gen Z career aspirations and values. According to a recent study, over 50% of Gen Zers have their sights set on one single career plan.

Any guesses?

Let's just say, there are certain practical skill-building programs that might deserve more of your investment. More on that in a moment.


Boarding High Schools Take Note

Intead will be presenting tips and best practices for online recruiting along with TABS (The Association of Boarding Schools). "Recruitment Reimagined: Lessons from Higher Ed" -- online tools, digital campaign case studies, concrete results, great forum discussion. Specifically for private high school administrators. Wed, 10/28/20 at 3pm Eastern Time. Register HERE.


Last week we shared three key Gen Z traits to guide your recruitment marketing strategy.

This week we're diving a little deeper into the messaging part of enrollment management and student recruitment marketing. 

As usual, if any of the following insights get those marketing gears turning, we're here to talk. This is all just the tip of the iceberg when it comes to engaging and converting this new audience, and we'd love to learn about how your institution is evolving to meet the unique needs of Gen Z.

Plus, if you want to learn even more from us at the AIRC Conference, read on for the scoop. 

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Do You Speak Gen Z? Part 1

TikTok. Microinfluencers. Memes. Welcome to Gen Z.

There are now an estimated 1.2 billion Gen Z teenagers and young adults globally. So, yeah, they’re kind of a big deal, even if there’s no consensus on when exactly they were born (likely between 1996 and 2010) or what exactly to call them (iGen, Plurals, and Founders are among the other monikers that have been thrown at this diverse, tech-savvy bunch.)

But one thing’s for sure — Gen Zers are very different than the Millennials who came before them. And now they’re your student recruitment target audience.

You’ve heard the Gen Z generalizations: they’re inclusive and politically active. They’re anxious about their future, about the environment, about the economy. About, well, everything (cue melodramatic music).

But what exactly does all of this mean for your institution’s efforts to recruit and retain Gen Z students? 

In this two-part series, we'll be sharing the A-Z on Gen Z,  including the key traits of this new audience and how to tailor your institution's enrollment management and specifically, your digital marketing strategy to their 21st Century tastes.

Plus, if you want to learn even more from us at the AIRC Conference, read on for the scoop. 

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Our Top 10 Blog Posts of 2019

You have spoken!

After a busy year of developing academic recruitment plans, speaking at conferences, creating compelling marketing campaigns, publishing new innovative research, and of course, sharing all the best stuff with our blog readers, we can now tell you…of all our publishing in 2019, these posts most caught your attention.

And since you have been busy as well, we know some of you may have missed our most useful stuff.

Below are posts that had the most clicks and shares – so as you peruse, note the “email this post” button at the bottom to help out your colleagues who are responsible for one enrollment thing or another.

Read on for links to 2019’s Top 10 blog hits and (bonus) our inspiring Staff Pick!

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The Buzz Around SIS and CRM: Is Slate All That?

Prime recruiting season is upon us. So much to do.

Important questions:

  • Do you maximize your relationships and connections with potential students—getting to know them and customizing their interactions with your university?
  • Once they show up on campus, how do you manage your communication with them and manage their data?
  • How about once they graduate?

These questions have led to $3.26 billion in new EdTech investments and apparently cult followings. What is the shared answer?

Well, the answer has a lot to do with technology and a whole lot to do with people. Intead Plus members have access to our Essential Guide to Academic CRM’s – a terrific and streamlined CRM implementation guide with a heavy focus on the people part.

And once you’ve got the people part down, is the rest of the answer really Slate?

We have a fair amount to say on this topic, as you might imagine. We’ve streamlined it to a 3-5 min read. Join us…

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Click Here to See Your Future

The future is digital. We’ve heard that in so many ways that we don’t really hear it any more.

Well, here’s a reminder: the future is digital.

We now hold so much computing power in the palm of our hand. Here’s an indicator: if you used a time machine and took one of today’s mobile devices back to 2010, just 10 years ago when the first iPad came out, and showed the development team what you could do with it, what and how you can connect with others around the world, most would be wowed.

Yet, a few would respond with, “That’s it?”

Leaders saw all of this coming and took the steps to usher it into reality.

Last week we discussed the increasing number of university and college closings. These institutions had a very hard time being even slightly nimble. Their leadership teams somehow misread economic trends and the difficulties we are all grappling with became insurmountable.

If you're seeing the warning signs we mentioned last week, our global research is a great resource to tap into and we're always here to help. This week we launched a new, highly affordable Intead Plus subscription option. Check out what the new Intead Plus Bookshelf Membership has to offer and get back to us. 

What we all need are more visionaries to help us navigate to the future. We need the folks who are thinking far ahead, envisioning future opportunities and then developing the executable plan to get us there.

Are you up for it?

Read on for some tips on maintaining a future focus for long-term growth.

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Going out of Business: Many Institutions are Struggling. Notice Any Red Flags?


If you follow the trends of higher education, you’ve no doubt heard the prediction that 50 percent of the country’s colleges will be bankrupt in 10 to 15 years. And that perspective has been touted for the past 20+ years, so…we need to take it with some salt.

Still, we have seen an uptick in closures and mergers of late. This is worth looking at because, there is some truth to this prediction and we’d be fools to simply say, “Never gonna happen.”

There are plenty of industries that have gone through these kinds of retrenching or refocusing. In the world of Mergers and Acquisitions, any business is broken down on paper for its assets and liabilities. Assets are considered for liquidation – the idea of “selling off the parts.” This is happening in academia as well. Harsh but true: profitable departments or schools within an institution are being “adopted” by other stronger institutions while the rest of the weaker institution is shut down.

Before we all consider our college diplomas to be rare antiques, is there any way to safeguard against this trend?

Below, we share some perspective on different options being considered and some resources you may want to access for a deeper dive. Here’s one of them: Our non-traditional student recruitment ebook: Quality. Cost. Convenience. The extended edition on Intead Plus gives you marketing planning insights, sample personas along with case studies from nine very different institutions.

Next week we'll be talking about long-term vision and growth. But before we get there, we need to understand a bit more about where we are now.

Do you want the good news or the bad news first?

(Read on)

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Credentials and Badges: Adding To or Supplanting Degrees?


They say that fifty is the new thirty, but what may be a more reliable maxim is that college is the new high school. It has been true for a while that undergraduate degrees are becoming the minimum standard for employment, as opposed to a high school diploma—a fact that has led to a great uptick in college graduates working for minimum wage.

The trend has continued upward with most incoming college freshmen expecting to earn a master’s degree after graduation. Master’s degrees are now as common as bachelor’s degrees were for most of our parents’ generations. In the U.S., more than 8 percent of the population has one, which is a remarkable 43 percent increase from where that number was in just 2002.

With so many well-educated job seekers, what is setting some graduates apart? Credentials.

Read on for our take on what is driving this trend and some perspective on how dangerous your institution's sluggish pace of establishing new degree and credential options could be.

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Going It Alone? You’ll Want A Library

Budget year is wrapping up and once again, you’ve been informed that you won’t get the level of funding you said you needed to truly move the needle. We get it. We’ve been there. Resources are always scarce. And yes, it can be extremely frustrating.

But you are a professional and you know how this goes. You do your moment of Zen and break out your trusty strategic planning process that you keep tucked away in that part of your brain. What are your true priorities? Where can you use your limited resources to push hard and fast? The goal! Keep the real business goal in mind.

And don’t forget to bring the positive energy to your team along with the plan. We all need that spirited lift that brings the team together and makes everyone feel the common purpose.

And there’s one more thing you’re going to want to have with you: a deep and powerful resource library that guides your strategy and execution when the inevitable obstacles arise along the way.

We got you covered. Read on...

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The Power of List Segmentation Part III: So You Want More Student Applications, Right?

Audience segmentation and digital marketing, this is our third post of our three-part series. Our faithful readers dug into Part I (segmentation and parameters) and Part II (audience motivations) with relish. Today: messengers and lead scoring. Hold onto your hats, right?

This stuff is important— so while our blog series on the topic may end today, we hope you'll keep digging into the topic of audience segmentation. We're here to help. Drop us a line at info@intead.com, or connect with us in-person at the TABS Global Symposium on April 28-30 in Newport, RI.  We'd love to talk with you about how you can use segmentation to up your enrollment game.

One other near-term, valuable opportunity to learn with us: Artificial Intelligence for Higher Ed Explained. An Intead Plus exclusive webinar with Ashish Fernando, CEO of iSchoolConnect. 

This is a great opportunity. We will help you navigate the complex waters of AI and help you stay focused on your long-term goals. We're Intead, so we'll have some really cool data to share about online behavior, tech trends, case studies and the many faces of AI that can improve your student recruitment and engagement.

Register for the Webinar HERE

Here's the bottom line on audience segmentation. Yes, the process can feel daunting. You have a lot to consider: Which regions do you want to reach? What motivations drive your prospective students? Which messages will be most compelling, and to whom?

There is a ton of strategy to consider and content to develop. Nevertheless, this process is how you get more applications and boost your student yield. We imagine there is some internal pressure to achieve these goals, yes?

Different markets require different approaches. Ignore this reality at your own peril. For example, many institutions simply dump all prospective “international students” into a marketing bucket called “INTERNATIONAL.” We hear it all the time (“Let us show you our ‘international’ recruitment brochure!”) and it still makes us wince.

In today's competitive market, a one-size-fits-all approach simply doesn't cut it. Take the time to segment your audience and implement a marketing plan (message, content, dissemination channel) to each group you are targeting, and success will follow.

Part of doing audience segmentation well is choosing the best messenger at the best time. And another part is having your system set up to indicate or elevate the best leads - AKA lead scoring (those most engaged) so you know where to focus your valuable time and resources.

So without further ado, let's get to it.

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