Recruiting Intelligence

A Decade in America: My Journey as a Chinese Student, Graduate Years

As much as Tianyu Shen’s undergraduate years as a Chinese student in the US were about belonging, his postgraduate experience in Boston revealed the other side of the international student journey: employability, professional development, and deeper cultural immersion.


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If you missed our last post, Tianyu shared the influencing factors that prompted his decision to study in the US and how he selected his institutions from language program to undergraduate university. Today, he shares what came next. And for those of us in enrollment, we know that all eyes are on what happens next.

Caution: If you have not experienced the job search process as an international student, you might be surprised at what Tianyu has to say.

My Journey as a Chinese Student, Graduate Years

I want to share my story not only as a reflection of what I gained but also as a plea to policymakers: behind every F-1 visa and OPT application is a human being who comes to the US with hope, ambition, and a willingness to contribute. Policies that close doors hurt not just students but also the communities, universities, and employers making up the vast economic and societal ecosystem that is America.

I feel so fortunate for the time spent in the US, though it wasn’t always easy.

Read on…

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The US is Having A New Coke Moment

In 1985, Coca-Cola’s leadership concluded the soft drink needed to change. Sales of nemesis Pepsi were on the rise and thousands of blind taste tests suggested consumers preferred something sweeter. Their answer: New Coke.

So, on April 23 of that year, they unveiled an “improved” formula, giving consumers a new taste, new logo, and a massive new product rollout. Welcome to New Coke. You can imagine the financial investment made.

Almost immediately, consumers revolted. Recorded consumer sentiment:

“Changing Coke is like breaking the American dream, like not selling hot dogs at a ball game.”

“My dearest Coke: You have betrayed me.”

“Millions of dollars worth of advertising cannot overcome years of conditioning. Or in my case, generations. The old Coke is in the blood.”


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That’s just a taste (so to speak) of the feedback Coke received. The company had wanted to re-energize the brand. They clearly energized something!

The company fielded up to 8,000 calls a day from dissatisfied customers and received over 40,000 complaint letters. Imagine if social media had existed then. Sales volume plummeted sending rival Pepsi sales through the roof. In today's dollars, this was roughly a $100M mistake.

Clearly, Coca-Cola got the message. A quick 79 days after New Coke’s launch, the original formula was back in market, rebranded as Coca-Cola Classic. Sales soared beyond previous highs. Consumers didn’t just return; they came back with enthusiasm and loyalty. Within a year, Coca-Cola was outperforming Pepsi more decisively than before. The Coca-Cola brand had emerged stronger than ever.

Why bring this up now?

Because the US is experiencing a New Coke moment all its own. You feel it, too, right?

Read on… 

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Global Student Recruiting vs. Government Policies

Moving is such a drag! We’ve all been there. Packing up all our belongings. Having to make hundreds of rapid fire decisions. Should I bring this? Do I need that?

Intead has recently moved our offices (we are still in the Boston area; just 2 blocks from our old location). Our experience has been exciting and exhausting.

Still, our experience moving is insignificant compared to what your international students do to move half way around the world to reach your campus. With moving, it is the sheer number of big and small decisions that require and consume such energy.

We need to do all we can to make those decisions as easy as possible for our students. We need to control all those things we can control to make our international students confident and comfortable.

And yet, there are plenty of things that are well beyond our control. Today’s blog post addresses government policies and how we, as international student recruiters, must adjust how we do things as those unwieldy governments make our jobs difficult from year to year. We have some specific examples about policy changes in Vietnam, Saudi Arabia, Brazil, UK, Canada, and the US that are instructive for all of us.

Bottom Line: As government policies come and go, we need reliable international student recruitment systems in place to stay on track and adapt to the student mobility motivations and trends. The best and most creative among us use social media marketing to address the topics of the day in our marketing messaging. We adjust our marketing to meet the specific concerns and aspirations our prospective international students are experiencing. Want to know how your team can take advantage of the political turbulence to help your prospective students make good decisions? Read on...

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