Recruiting Intelligence

Consider Retention from the Point of Offer

Let's start with a Happy Diwali to all our friends who celebrate! We share wishes for prosperity, wisdom and peace to all. And with those well wishes, we want to consider ideas about student retention this week.

When do you start thinking about student retention? Have you looked at your retention data lately? Our thought: we all need to think about retention from the get go, from the point of the admissions offer.

This week's post offers perspective on the advantages of this approach and some tips you'll want to consider as part of your communications plan. If your retention stats are not where they should be, and those stats will vary by type of institution and program, this post is for you. Frankly, even if your retention stats are where you want them to be, this post is probably still a good one for you.

Want to learn more from us? Intead will be at NAFSA Region X in Princeton, NJ, October 23-25. Two presentations with our latest recruitment insights:

  • International Recruiting…From Your Backyard with Bill Mena, Director of Boarding and International Admissions at Sandy Spring Friends School in Maryland, and
  • Know Your Chinese Audience: Using Personas to Guide Your Marketing with Ita Hemouet, Director of Admissions, International Research & Strategy from Massachusetts College of Pharmacy and Health Sciences University in Boston.

...or set up a time to meet us for coffee! We can always use an excuse for that extra cup of joe! 

Not heading to Princeton this month? How about Florida in December? Our team will be at AIRC (Dec. 6-9) and ICEF (Dec. 11-13). And of course there is AIEA in DC (Feb 18-21). So many opportunities to meet and discuss our latest research (4 new e-books heading your way in the coming months - Shhhh! We are keeping that quiet right now).

But if you REALLY want to learn from the best of the best, check out our faculty at the 2nd Annual International Student Recruitment Bootcamp in San Diego (Feb 11-13). This small, hands on workshop format is for a select set of institutions making a real commitment to improving their international student recruitment program.

Meanwhile, in this week's blog we are considering retention. Retention starts with the offer of acceptance to your institution. That might seem like a bold statement – a shift in perspective, but we like to think that it should be intuitive. When you offer a student a place at your institution, you are committing to the entire process of maintaining that relationship until the point of graduation and beyond.

While it might seem hard to believe that extra effort focused on retention this early in their university process will impact your prospective students’ decisions down the road – we assure you that it can. Build your relationships early and often. Let’s take it from the beginning. Read on...

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Calculating Return On Investment

There is so much happening here at Intead this week! We are so excited to share it with you.

First, we are dedicating this week’s blog post to our team member Jen Thayer, (you may know her as the long time manager of this blog), who will be moving on to pursue a new career opportunity at Tufts Health Plan this week. We are so proud of everything Jen has contributed to the growth of this company. She is a very dear colleague and friend, and we know that she will continue to share her positive energy and enthusiasm with the world. Best of luck Jen – we are all cheering you on! 

Next, we are excited to be presenting a webinar: “A Game of Finders Keepers: Finding and keeping the good agents” in partnership with AIRC and Angel Ahmed of GNET-Global Network, Inc. this afternoon, Wednesday September 27th at 1:00 p.m. EST. 

We all know that finding a good international recruitment agent has its challenges, and maintaining the partner relationship isn’t any easier! How do you do it well when faced with different time zones, language barriers, and the need to stand out among the other schools in an agency’s portfolio? We will address these questions and more! Click here to register.

And finally, this week we are considering return on investment in the international recruitment process – how well are you able to track ROI? Good data helps you improve your recruitment, it helps you prove to your campus leadership that your recruitment efforts are worth it, and it shows you where you can improve. 

Finding the right formula for your university can help you answer questions about where you should be focusing your recruiting budget, and where you should be backing away. Read on to see where your institution can make key improvements in measuring ROI…

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Intead AIRC and ICEF 2015 Slides Now Available!

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