Recruiting Intelligence

Claudia Osna Geber is our newest Intead intern. Ms. Geber and her husband arrived in New York a few weeks ago to enhance their educational experiences and to live life abroad. As international students they are able to provide a unique perspective to our readers. This is Ms. Geber's first piece for the Intead Recruiting Intelligence Blog. Her experiences and insights can help to inform those who are in the business of international student marketing and international student recruitment.

The visa interview is one of the unpleasant steps in the process of becoming an international student in the United States.  We recently had a conversation with Tony Edson, who worked for the State Department for 28 years and dealt with the visa process.  We suggest five activities to help your prospective students feel more comfortable with the process.  You can dispel online and offline rumors that make your students nervous during the interview, set the right tone and show that you care about your students. You will be doing your job better, increasing the odds of your students receiving the visa without a hitch and allowing them to enroll at your college. Don't leave it up to chance. 

Student enrollment requires a personal interaction with prospective students and their parents. At the same time, admissions departments are faced with many demands and limited budgets. Marketing technology is part of the solution to establish efficient processes in order to reach more students more efficiently but also since prospective students are researching their university choices via digital channels. 

During the winter break, I found more time to read lots of books and magazines. Let me share one headline that stuck with me.  "Average is Over." It's the title of economist Tyler Cowen's book about the future of our economy. But beyond the title of this book, this theme was prevalent in many of the books and articles I read. Competition is intensifying across all product and service categories, and product cycles are decreasing. Higher education is no exception to that increased competitive environment.  And you, the admissions and marketing departments, stand at the forefront of that competition for qualified and motivated students.  

The three years that I spent as an admission counselor at Washington University in St. Louis included some of my favorite experiences. Looking back a dozen years later I recall that ambitious, young, eager, college graduate embarking on an exciting and life-changing first job. I attended Washington University as a double major in architecture and American history. After the long hours I spent in the studio, spending time in the admission office giving tours, meeting students, and participating in admission presentations was a welcome break. As I realized in my final year of college that I didn't want to pursue a career in architecture, my friends (future colleagues) in the admission office saw an opportunity to encourage me to join the team. Although I didn't attend college with the intention of becoming an admission officer who would ultimately lead a fruitful career in higher eduction, this was one of those occasions in which an indeterminate path led to great future gains. Though I've chosen to stay in higher education for fifteen years, colleagues in the admission office moved in many different directions. The skills we learned in our time as admission counselors arguably had a profound impact on us as professionals.