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Recruiting Intelligence

Using Chatbots for Student Recruitment

Before we even had our coffee this morning, members of the Intead team had already texted with spouses about children’s forgotten school lunches, communicated with dog walkers on Facebook messenger, and answered Slack messages from each other. Something tells me your morning didn’t look all that different from ours. We are living in an era of instant communication.

We have come to expect that we’ll be able to reach folks quickly and get the info we need wherever and whenever we want to. So, it’s no wonder that we’re seeing the rise of “conversational marketing”—and that your prospective students expect you to keep up with the times.

Conversational marketing is “feedback driven” marketing that relies on artificial intelligence, or bots, to communicate with consumers—or in our case, students.

Here's the important question: Will your institution be at the forefront? A fast follower? Or trying desperately to catch up?

Upcoming Educational Opportunities

How about a FREE PASS to our next Intead Plus webinar? 

Wed, Nov 7th at 11AM EST we will have an important discussion: "What's a Muslim Student to Think?" with our friend and guest speaker Wajahat Ali whom I was first introduced to at the 2015 AIEA conference when he keynoted the luncheon. As a blog subscriber, we want you to experience the value of subscribing to our newest service. Please join us for the webinar as our guest.

And we would be remiss to not mention the AIRC conference and our full-day workshop on all things international student recruiting. December 5 in Weston, FL. Join veteran recruiters and marketers and hone your marketing plan using our worksheets. Get the scoop here

Chatbot Info, Let's Get Into It...

So about those Chatbots...are they sounding too futuristic or difficult to implement? It’s not as intimidating as it sounds, and it’s changing the marketing game. You can make this happen for your institution. Here's what you need to know...

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10 Websites in China Your Admissions Department Should Know

The following post has been updated from an article published on ICEF Monitor on September 5, 2014. It was originally co-authored by Michael Waxman-Lenz, co-founder of Intead, and Jiangyinan Zhai, a graduate student of integrated marketing at New York University. It has since been heavily revised and updated for 2018 by Intead's very own Wanhua (Jenny) Yuan, Digital Analyst; Cathryn Andrews, Marketing Communications Manager; and Ben Waxman, CEO. 

Is your admissions department challenged with social media and digital media management? It’s no wonder with new sites, platforms, and new channels coming up all the time.

Approaching the Chinese student market is a challenge – there is no doubt about it. The Chinese digital world essentially exists in it's own self-contained environment, limiting or forbidding access to many western sites and operating an entirely unique set of platforms. Where to begin? 

We would like to give you a number of practical pointers to enhance your knowledge and your management of the digital footprint of your university or high school in China.

Special Notes: This month Intead releases our latest research report, in partnership with Vericant: What's on the Mind's of Chinese Parents? A Research Report for U.S. Admissions Professionals on the Factors Swaying Academic Decision-Making. This post will include excerpts from the report detailing websites that Chinese parents indicate have been influential in their academic decision-making process. To learn more about these sites and how you can use them to promote your institution in China, you can download the full report as part of an Intead Plus membership. So much value. So little cost.

Ben and Patricia look forward to catching up with many of you and your colleagues at NACAC in Salt Lake City next week. Get in touch so we can tell you more about our latest research and learning (info@intead.com). 

Some great marketing tips follow. Read on...

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Innovations in Recruitment Technology

Have you heard all the buzz about all the latest tech solutions in international recruitment? Honestly, we'd be shocked if you hadn't – the buzz seems to be everywhere. 

This week we're taking a look at emerging trends in recruitment technologies (starting with a quick look at critical changes to the WeChat platform). PIE News recently released the nominees for the PIEoneer of the Year award for Digital Innovation in technology and we wanted to call attention to a couple of our favorite nominees – as well as a couple of other recent innovations. 

As you look critically at each of the tools we are considering this week, you'll want to ask, "How well would my internal team adopt this technology? How would my target audience respond?" All tech solutions must work in concert with your institution's unique marketing strategy and key messages and then there's the human factor.

If your messaging and your processes are not well developed – that's where you start. We can help (info@intead.com).

It's important to note: we're not in the business of promoting or selling any of these tools. We are simply keeping our ear to the ground and listening for emerging trends in the market. And right now, a number of interesting technology solutions seem to be springing up! 

Let's see what they have to offer...

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LinkedIn University Finder: Advantage For Lesser Known Schools

In last week's post, we gave you an international student's user perspective of LinkedIn’s University Finder tool (thank you for all the positive feedback by the way). 

For those of you wanting more digital marketing perspective... Join us in Miami at the ICEF pre-conference Global Marketing Seminar for Education Institutions. We hope to see you there.

This week, we check back in with our international marine engineer, Steven, to see what is driving his decisions about graduate study. Steven is looking for international and US universities with a master’s program in engineering and project management. His LinkedIn search yielded an intriguing list of institutions. In this post, we share Steven’s thoughts on the functionality of the tool and the effectiveness of the universities’ LinkedIn pages that he visited.

Bottom Line: International students seeking to study abroad have far too many choices and need tools like LinkedIn to narrow the field and focus their decision making. Your institution needs to be represented well here to take advantage of the free marketing LinkedIn is providing. Little known universities stand to gain the most.

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Intead's Best Blogs of 2014

In 2014 our research and editorial teams worked hard to bring you engaging and cutting-edge blog articles. As we enter 2015 we thought a retrospective of the best and most popular Intead content of 2014 was in order-- just in case you missed anything the first time around.

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Geotargeting and Retargeting in Digital Marketing

We want you, our loyal readers, to understand frequently used terminology in digital and social media marketing. Geo targeting and retargeting are sophisticated approaches to reaching the right audience through your marketing campaigns.

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Are You Ready for Fall Recruitment Travel?

Itinerary. Check. Tickets. Check. Hotel confirmations. Check. Passport. Check. Seems like you're all ready for your fall international student recruitment travel. But are you? What is your strategy for building and maintaining connections with the prospective students and parents you meet on the road? What's the point of traveling, the financial and time commitment, if you aren't going to effectively leverage your contacts?

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Gamification for International Student Recruitment

If you haven’t started utilizing gamification for the purposes of attracting, recruiting and enrolling students both domestically and internationally, you should. University websites toting lists of information and a couple pictures won’t cut it in the competitive market that is international recruitment today. Nowadays, in a world where young adults are almost obsessively focused with devices—and the app games available on them—you need to cater to those interests in order to be noticed.

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5 Ways to Meet International Students Face-to-Face

We all know the cost and logistical challenges of meeting international students face-to-face can be prohibitive. We also understand their value: Personal meetings are compelling and can convince students to enroll. So how can you create personal and influential interactions with potential students, even from far away? 

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Korean Student Recruitment: Using Webtoons for Marketing

Yaeri Kim, our summer guest blogger, uses this article to introduce webtoons, the intersection of traditional comic strips with internet technology. Webtoons' popularity in Korea makes them an exciting way to infuse a new digital engagement tool in your digital and social media marketing campaigns.

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Know Your Neighborhood - Fall 2017
Global Alumni Management for U.S. Institutions