Recruiting Intelligence

Here at Intead we don't spend a lot of time tooting our own horn. We're so busy implementing client projects while analyzing trends in international higher education recruiting and marketing, digital marketing and social media, there's little time for patting ourselves on the back. Let alone shouting our succeses from the rafters.  

Your work, like ours, is important stuff. And all that stuff is valued by the folks we reach, our target audiences: the students, researchers, and other industry professionals who benefit from what our organizations do. These are our customers.

So when good customer feedback happens, we have the opportunity to use it as objective justification for the value of our work. Testimonials represent authentic, reliable and sharable content to let our customers hear the message: "Hey, these guys met my needs; exceeded my expectations."

Building bridges between cultures and achieving cultural connectedness has been simplified through technology. What once required face-to-face meetings and books on the subject can now be achieved through the power of video and social media.

Many of us work to engage international students and connect with them in a way that feels familiar, comfortable and culturally relevent, but none of us are doing it in quite the creative and talented way as Jessica Beinecke. As the creator of Crazy Fresh Chinese and BaiJie Lalala, Ms. Beinecke is a well known celebrity among Chinese teenagers and young adults for the way in which she explains American popular culture in a relatable, entertaining way. And we are proud to announce that Ms. Beinecke will be joining us as a keynote speaker at the 2014 Intead Global Marketing Conference.  

Watch this VIDEO to learn more about Ms. Beinecke: 

Video is a powerful force. In our marketing work we encounter the force of video every day. FACT: The second largest search engine in the world after Google: YouTube.

A personal experience, much to my chagrin: my son wants to learn how to tie a necktie. Does he ask me? No! He simply consults YouTube.  

One more example, my son's high school teacher has a meeting outside of school and he will miss a lesson. This teacher does not believe in the quality of the substitute for his high level math class. He selects a set of videos on YouTube with lectures on high level math and provides questions to answer. Online video content supplants human teaching in this case.

That gets us to our Intead Insight review of: "Research on the Use of Khan Academy in Schools." The research was conducted by SRI and the Gates Foundation to understand the outcomes of using Khan Academy videos as teaching tools. 

We'd like to proudly introduce a new content source for you-- Intead Index-- a set of indices that provides you with all of the information you need to make informed decisions. We will publish the lists regularly on the blog over the next few months. We will be publishing a compilation of these lists on a yearly basis. While we'd like to think that our research is comprehensive, we know that there might be service providers we inadvertently overlooked. That's where you, our loyal readers, come into the picture.  We welcome your comments and additions to the lists. Feel free to use the provided link to share your feedback. 

The vast majority of companies still treat social media as a fad and social phenomena. Their use of social media tools for marketing is rudimentary and the equivalent of marketing by billboard. Not to say that billboards are ineffective. It's just that digital marketing and social media offer a different marketing opportunity and by and large, folks simply don't know how to use it effectively.

And so, because social media marketing is free, more and more companies are putting up their billboards (first it was websites back in the 1990s and now it is social media accounts). So here's the thing: digital marketing is a waste of time given the number of billboards now posted, UNLESS you have the infrastructure to create and disseminate compelling content and track the online activity.

And so, the answer is "yes" that will require more investment in digital tools, staff or vendors. Effective marketing is not free afterall. Even when using social media. Sorry to be the ones breaking the news.

Today we want to highlight data from a report from Sprout, a company providing social media management tools.  

As institutions attempt to distinguish themselves from competitors, university marketers and recruiters seek additional means of highlighting institutional strengths. One of the previously overlooked, yet easily highlightable, assets is post-graduation career placement. As we've mentioned in the past on this blog, we strongly encourage our clients and colleagues to highlight post-graduation employment. Students and especially parents are increasingly interested in learning about how your graduates fare in the job market. Though international students have a unique set of circumstances regarding post-graduation employment, understanding the career prospects of graduates is frequently listed as an important factor for higher education selection.

How do you successfully market education? Is today's youth so disaffected by bleak job prospects that they just don't care? Are parents turned off by inflated and growing tuition costs?

Higher ed is increasingly challenged to demonstrate that education matters. More than ever before, higher ed must demonstrate that there is a positive return on the investment of time and money. What's a university to do?

Objective research to the rescue: the Pew Research Center recently provided a useful study, called “The Rising Cost of NOT Going to College.”

Chart 1 (below) shows the growing divergence of earnings between groups with different levels of education.  As you can see the gap has risen from generation to generation. Today’s millennials, with at least a Bachelor degree, earn significantly more than less educated full-time worker in the same age bracket of 25-32. 

China is the second market in our series on niche or micro-markets in student recruiting. Last week, we covered the Indian market as presented by Lakshmi Iyer, today we are sharing with you the insights from Kim Morrison from GrokGlobal on the Chinese market. Kim gave a great presentation at the annual AIEA conference in Washington, D.C., in February 2014.

We recommend that you download the presentation which contains many more fascinating slides than we can present here (registration required - Please note that the actual presentation starts on slide 5).  

Peanut butter and jelly. Batman and Robin. Abbott and Costello. And the most recent dynamic duo: teenager and internet. Since the iPhone became a regular at the family dinner table, the landscape of teenage life has changed—including how they search for, and ultimately choose, an institution of higher education.

You already know this, and so do today’s wide range of digital lead generation services. These digital services can provide a more student-driven, personal search process that suits today’s independent and tech-savvy teens—a far leap from the mass mailings (or even e-mailings) from student search service contact lists. See our recent blog-- Digital Direct Marketing to International Students: Are You on Target? Several of these services even offer international expertise. Want to know where to start? Here are some key considerations.