Recruiting Intelligence

In a world of fast-paced activity and seemengly never ending responsibilities, it isn't always easy to find the time to listen. It's important to take a break from charting progress, developing novel programs and tools, and talking through brochures, websites, social media and face-to-face. Listening is critical. With that in mind we recently conducted a focus group with international students, many of whom are college freshmen, to take the time to listen to what was important to them in the recruitment process. We learned four key takeaway messages which are outlined below.

In late 2013 we unveiled STOURY, a unique app designed to tell your university's story anywhere, in any language. STOURY allows you to deliver dynamic, vibrant and informative conversations.

We've been in the fields of higher education, international student recruitment and digital marketing for quite a while and we've found there is ONE QUESTION EVERYONE ASKS.

This year, we have been asked to recruit 10% more international students to internationalize our campus and to raise the necessary tuition revenue. Yes, we understand the financial pressures that we are under as a college and greater international student enrollment can be part of our long-term viability as we have been tracking a trend of weaker demographics in our typical domestic recruitment region. In talking to prospective domestic students and their parents, I know the pressure our higher tuition bills put on families.

I love what we accomplish as a college. We may not belong to the elite group of colleges, but I know we do change lives. More precisely, our professors, academic and other advisors, counselors, and fellow students change lives.

Student enrollment requires a personal interaction with prospective students and their parents. At the same time, admissions departments are faced with many demands and limited budgets. Marketing technology is part of the solution to establish efficient processes in order to reach more students more efficiently but also since prospective students are researching their university choices via digital channels. 

• What motivates and interests this generation?
• How can universities communicate and how does this student group communicate with each other?
• What can we tell about how this generation consumes content?

The millennial index highlights five different segments and personas (See Chart 1). Depending on your focus (undergraduate vs. graduate studies), you will find a different share of these segments among your target audience. 

In this Intead Insight, we take a deeper look at the long term trends in international student enrollment. Universities need a long-term commitment to build internationalization programs. Successful international enrollment requires dedicated staff resources and expertise as well as campus-wide support. 

We are using the open door data, collected annually by the Institute of International Education (IIE). This year to year view of international student enrollment trends is extremely helpful. The most recent report showed a 7.2% overall increase in the total number of international students studying in the U.S. which represents 3.9% of all college level enrollment in the U.S.