+1 (978) 744-8828 Email Us  

Recruiting Intelligence

Ben Waxman & Carrie Bishop

Your Career Services Office is Underutilized and It Shows

It’s well understood that future careers motivate students to pursue higher education. You could ask almost any student – domestic or international – whether career opportunities and outcomes influenced their decision to enroll, and the answer will be yes.   

Take the 2024 State of Higher Education study by Lumina Foundation and Gallup. In it, 84% of respondents cited at least one employment-related reason for pursuing (or potentially pursuing) a degree or credential. Another Gallup study found that students who stopped out were less likely to be motivated by career goals (they were more motivated by general learning) – suggesting that career motivations don’t just drive enrollment – they support retention. 


Meet Intead! 

  • Find us at AIRC in Atlanta in December, AIEA in DC in February, and ASU+GSV in San Diego in AprilBe in touch to share a cup of coffee in person.

eBook Reboot:  88 Ways to Recruit International Students 2025 update. Your tactical toolkit for the year ahead. Covering all the bases in 10 quick-read chapters. Fosters great ideation discussions with your team.


Our own research on the preferences and motivations of international students aligns with this. We suspect your experience does, too. Broader media reports emphasize that domestic families and students are increasingly focused on career outcomes as the justification for the cost of university. International students and families always have been. 

Where we are going with this: the more successful you are at getting students into the careers they want, the more successful you will be at getting students to fill the seats you want.  

And yes, we know you’re already telling prospective students that “95% of your graduates get a job or continue on to an advanced degree after graduation.” That’s no differentiator if everyone is saying it, despite its accuracy. 

This is where Career Services should chime in. Yet, many (read: most) students view Career Services through a lens of “why bother?” Hard to blame them. Help with resume and cover letter writing is too basic and can be provided by ChatGPT. Mock interviews have value, but there’s SO much more these departments could be doing to help students and your institution’s enrollment growth. 

Read on for some interesting data points and our recommendations for improving Career Services with an eye on driving enrollment…  

Read More

This Moment is Built for SIOs: Bringing International to Campus

SIOs (Senior International Officers) have for years been understaffed and under resourced. As vetting of international students ratchets up and new policies continue to challenge immigration and inclusion, SIOs wonder: what’s next?  

What we know is that our SIO colleagues have been receiving an abundance of well-intended, and often unwanted, emails of concern from their academic peers across the campus. Administrators, deans, and faculty are coming out of the woodwork, asking how the SIO and the institution as a whole are supporting international students. Sidebar comments may also raise concerns about how the institution will meet our future international student enrollment targets.  

SIOs often view the sudden and intense interest in all things international as unnecessary and intrusive. As the questions stream into your inbox your knee jerk reaction may be to push them off.

I can spend all day writing substantiative responses to each of your inquiries. Or I can do my job. Frankly, I’d prefer you simply stayed out of it. Trust me, I know what I’m doing.  


Meet Intead! 

  • Find us at AIRC in Atlanta in December, AIEA in DC in February, and ASU+GSV in San Diego in AprilBe in touch to share a cup of coffee in person.

eBook Reboot:  88 Ways to Recruit International Students 2025 update. Your tactical toolkit for the year ahead. Covering all the bases in 10 quick-read chapters. Fosters great ideation discussions with your team.


Of course, you have been staying informed about all the policy changes. And no, you won't provide a summary of the policy changes that are coming in weekly with your multi-faceted plan to address each one, giving appropriate weight to the student, department, and institutional priorities.

Still, you know your colleagues are coming from a good place as they express their dismay. It can be gratifying to establish that these colleagues actually know your office and your role exist! We jest (but only a little). 

Are you seeing the opportunity? 

The SIO’s job is rarely well understood. The international staff swims in different, more complex currents than the larger domestic team. Storm clouds that the domestic team can ignore look entirely different from the SIO's office.  

Just one example: A downturn in oil prices, for instance, can disrupt the finances of students from oil-dependent economies. An economic shift like this rarely impacts domestic students. Is the domestic enrollment marketing team even aware of stuff like that? Likewise, any sudden shift in international currency exchange rates can alter student retention realities overnight. 

Truth is, you’ve been addressing the new realities each time new policies or statements emerge. And you’ve even informed your internal community about your efforts. Have they been listening? 

This really is a golden moment to get leadership across campus in tune to what is going on with international enrollment, international student experience, and overall campus internationalization efforts. It is a golden opportunity to let your colleagues know what their role could and should be.  

Deep breath. Therein lies the opportunity. Read on… 

Read More

Recruiting Intel Digest: The Most Interesting Stuff from Q3 2025

The never-ending quest for content that helps you move the needle. This year that means a serious focus on ideas and tools your enrollment team can use to adapt to the opportunities out there and reach enrollment goals. The pressure our clients and so many others are under right now feels daunting, to say the least. Our goal: help keep them (and you) focused on effective recruitment and retention.  

In troubled times, we do not sit on our hands. There are always actions we can take despite the challenges that throw us off our original game plan. 


Meet Intead! 

  • Find us at NAFSA Reg XI in Springfield in November, and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

eBook Reboot:  88 Ways to Recruit International Students 2025 update. Your tactical toolkit for the year ahead. Covering all the bases in 10 quick-read chapters. Fosters great ideation discussions with your team.


So, while you’ve been navigating stalled visas, funding uncertainties, increased competition, and, we hope, maybe a bit of summer vacation this past quarter, we’ve published actionable ideas on: 

  • Predicting student yield 
  • Finding right-fit education agents 
  • Keeping your education agent partnerships strong 
  • Creating “Reel” connections, based on our work with a UK higher ed NGO 
  • Staying the course in international student recruitment despite headwinds 

Plus, access to popular worksheets on: 

  • Agent evaluation
  • Building strategic international enrollment plan

Read on… 

Read More

Everything Has Changed! But Has It?...

During a recent staff meeting, it occurred to us: over the past 15 years the Intead team has given more than 100 conference presentations. That’s a lot of higher edu conferences! And if there’s one theme that runs through them all, it’s change. 

(We like to think another theme running through them all is innovative use of data leading to valuable enrollment insights, but those of you who have been in the sessions can be the judge of that).

Five years ago, Covid “changed everything.” Mask mandates and travel restrictions arrived so suddenly, they still feel within uncomfortable reach. While those disruptions have mostly passed –  some effects stuck. Think: hybrid work, remote classes.  

And yet, at a NAFSA session on enrollment marketing earlier this year, when a fellow attendee remarked with dismay, “My school is doing all the same things we did before Covid. But everything has changed…” We couldn’t help but wonder, has it? 


Meet Intead! 

  • Find us at NACUBO in Phili and NACAC in Columbus in September, NAFSA Reg XI in Springfield in November and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


From everything we’ve seen, heard, and researched, students still want what they’ve always wanted: a good education, a career on the other side of graduation, meaningful friendships, and some international adventure.

These aspirations persist – despite anti-immigration rhetoric, despite visa complications, despite global uncertainty. Student goals have persisted through 9/11, the 2009 global financial crisis, Brexit, and skyrocketing US tuition. They’ve persisted within Gen X, Millennials, Gen Z, and are showing up in Gen Alpha. 

So yes, some things change (see below). But the fundamentals of what pursuit of education is all about, not so much.

Below we offer a useful one-pager breaking down the steps to building a strategic international enrollment plan. Your colleagues have scooped these up from us during our conference presentations and downloaded them from our website. Helpful perspective as you consider your options and your processes in place (and those desired).

Read on… 

Read More

Keeping Your Education Agent Partnerships Strong

Agents don’t manifest student enrollment. They build on the foundation you create together.  

In our last post, we wrote about how to find and evaluate right-fit student recruitment agents including offering you a handy, downloadable evaluation checklist. (If you missed that one, check it out here.)  

This week we focus on what comes next: maintaining that highly valuable relationship. 


Meet Intead! 

  • Find us at NACUBO in Phili and NACAC in Columbus in September, NAFSA Reg XI in Springfield in November and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Sustaining a successful partnership with your agents requires mutual investment, clear and frequent communication, and trust. The most effective agents act as a true extension of your enrollment team. That level of service, however, requires an institutional partner who remains responsive and provides ongoing support all along the way. 

Seems obvious. And yet, too many institutions sign the agent contract, hit autopilot, and expect results to roll in. If it were that easy, you wouldn’t need an agent strategy. But you do. 

If you want long-term, high-yield recruitment outcomes, keep two systems well-oiled:  

  • Metrics to evaluate education agent performance
  • Streamlined internal processes that make your institution easy to represent

An often overlooked and critical element: Who on your university team have you assigned to managing your agent partners? If it is the new, eager staffer in your office with no real international experience (because, how hard can it be?), you are in for lackluster results or worse.  

Today we outline how to get this right. Read on… 

Read More

Evaluating Recruitment Agent Relationships

Policies can be complicated. Keeping student success front and center aligns everyone involved. In turbulent times like these, strong, trustworthy agent partnerships are a lifeline for students and student recruitment teams. 

“A US degree is the American dream for a lot of families. It’s a deep-rooted emotion for them. Studying abroad is one thing. Studying in the US is prestige,” said Deepika Phukan, an India-based education agent who works closely with the Intead team.  


Meet Intead! 

  • Find us at NACAC in Columbus in September and AIRC in Atlanta in December. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


This year most of the Indian students Deepika talks to are being patient. “They are checking in with me to determine if now is the right time to apply, or if they should wait.” Similar to the travel disruptions the world experienced during the Covid pandemic, many of the obstacles families encounter won’t change student intention, just the timing. 

We’ve been seeing this measured reaction, particularly at the graduate-level.  

Many undergraduate students who are uncertain about their immediate plans have enrolled in Indian universities or institutions for the time being, according to Deepika. They’re keeping their options open and are considering transferring to the US once conditions improve. Some are also exploring pathway programs through their current institutions as a bridge to US education. 

There is palpable hope among students we’ve spoken with anyway. The political climate is hazy, and the immigration rules have become chaotic and more restrictive; nobody denies that. But the hope is that this, too, shall pass. So, students continue to stay informed and often turn to their education agents to verify what they’re hearing. 

Below we share a valuable agent evaluation tool for your use.

Read on… 

Read More

Recruiting Intel Digest: The Most Useful Stuff from Q2 2025

…and we thought Q1 was turbulent. The annual NAFSA conference couldn’t have come at a better time. As the White House continued its efforts to reshape US higher ed, our industry was banding together as NAFSA CEO Fanta Aw reminded us that “when the roots are deep, there is no reason to fear the wind.”

Cue a collective deep breath from the audience. We’ve got this; time to dig in. 

Through it all, we’ve been evaluating the news and identifying actionable recommendations. It is a time of continual tactical adaptation to achieve the goal at this point in the year: maintaining or improving yield despite the headwinds.

This post will catch you up on our blogs from Q2 ’25, including: 

  • TRULY VALUABLE TO ALL: Our 2025 ebook reboot of 88 Ways to Recruit International Students 
  • Why online community college is rising for many international student prospects 
  • New NAFSA and Intead-led research on international student employment trends 
  • Revisiting lessons from the past to help shape our response to near-term obstacles in international edu 
  • Our slides from NAFSA 2025 Career Data Presentation (Connecting Dots) 
  • Useful tips on tapping into the digital communication student trend: #studyspo

Read on… 


Meet Intead! 

  • Find us at NACUBO in DC in July, and NACAC in Columbus in September. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


While many NAFSANs did express a weariness and some sessions had a very somber tone, that feeling was not pervasive. There will continue to be pain along the way, no doubt. Some of us will suffer losses due to the threats and disruptions in our field. Student stress (and worse) is no joke. Fabulous and motivated international students will be denied access. Nevertheless, the dust will settle. Reason will prevail. And our community will fix what is being broken.

NAFSA, among other leaders in our field, will be there throughout and after.  

To be clear, no one is giving up the fight.  

We were part of three presentations at NAFSA this year, mostly about career outcomes for international students and how institutions can use this information to improve enrollment and advocate for our community. Find the link to our data (slides and reports) below. 

Read on… 

Read More

88 Ways to Recruit International Students: 2025 Reboot

Our aim with the original 88 Ways to Recruit International Students, published in 2012, was to create an accessible compendium of international recruitment tactics for edu institutions.  The download took off. At the time of publishing, we were hoping to get 300 downloads. We hit 10X that number in a couple months.  

So successful and widely used by academic and enrollment leaders in 2012-2013, a number of edu service providers in the field (our competitors) started paid search campaigns using our ebook title as their keywords ; -). Digital indicators that we were on to something. 

We have received terrific feedback and suggestions over the years from enrollment leaders. And we owe a debt of gratitude to our original authors, Lisa Cynamon Mayers and Michael Waxman-Lenz for their vision and groundbreaking research to compile our first edition back in the day. Our field has changed with new tools emerging (generative AI), others going away (remember Renren?). 

Currently, in 2025, some of our mainstay data sources (IIE, IPEDS, and EducationUSA) are truncated and under threat of disappearing as we go to press with this edition. Previously unthinkable. Also, potentially making some of our writing in the section called “Recruiting with US Government Support” a bit risky. Hopefully, that does not require an update too soon. 

A truly valuable addition to our latest edition: The intead team has been conducting market research and publishing our findings in our blog for more than a decade. Almost every summarized entry in this edition of 88 Ways has a link taking you to Intead’s deeper analysis of how that particular idea can work along with relevant data. 

So, yeah, you’re welcome.  


Meet Intead! 

  • Find us at APLU in June, NACUBO in July, and NACAC in September. Be in touch to share a cup of coffee in person.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Over the years, the Intead team has contributed to the evolution of our field. In 2012, the world was still crawling out of the 2008 market crash. (Remember AIG? Bear Stearns? Credit Default Swaps?) International student enrollment numbers were really starting to climb. And digital marketing was just starting to mature.  

For perspective, the first iPad was released in 2010. In 2012, Facebook had almost 1 billion users. (Today, it has more than 3 billion.) Back then, Renren was very popular and growing as the Chinese Facebook alternative.  

Here’s an interesting digital tidbit: Google Vine launched in January 2013 and died in 2017. TikTok arrived on the scene in 2016 and by October 2018 was the most downloaded app in the US. Today, 3 billion downloads worldwide. 

 So, yeah, it’s been a minute and much has changed.  

Where are we now? In 2025, there are new global threats to the economy, to geopolitical safety, to student mobility. Generative AI is THE hot topic. WeChat is on every Chinese citizen’s phone. WhatsApp (owned by Meta, Facebook’s parent company) is one of the preferred communication tools for 2.75 billion global users (think Southeast Asia, Africa, and Latin America). 

Importantly, there are many, many new enrollment leaders and practitioners out there who are trying to make sense of it all. Enrollment leaders are trying to bring their new hires up to speed with a global perspective. 

That’s no easy task. 

This is where our 88 Ways ebook truly shines: as a resource that helps folks old and new to the field get a quick overview of the many channels, tools, tactics available to help enrollment teams find and recruit relevant pockets of international students around the world. 

The reality that no institution has the resources to market to the entire world prompts smart leaders to evaluate options and focus investments where they have the greatest return value, the greatest potential for success. 

We’ve given 88 Ways a reboot to reflect the current world of enrollment operations and opportunities. We’ve updated the suggestions, retired a few ideas, and offered up new recruitment insights that will no doubt spur worthwhile ideation from your team – whether your institution is US-based or not, this compendium will get you and your team thinking.   

Read on to download our rebooted ebook…

Read More

Recruiting Intel Digest: The Most Useful Stuff from Q1 2025

News of international student visa’s being revoked and stock market gyrations is all consuming. And rightly so. The White House seems hellbent on sowing chaos on as many levels as possible. In our world of higher ed enrollment and internationalization, international students are looking over their shoulders, unsure of what will happen next. Unfortunately, in the near term, unpredictability is the name of the game and every university administrator’s list of top priorities changes by the day (or the hour).

Harkening back to the stress levels our academic administrators and students experienced during the Covid-19 Pandemic. 

It’s enough to make you want to just turn it all off, hop a flight to Florida, and kick back under a beach umbrella on the sunny shores of the Gulf of America...right?!?  

Sad humor aside, we focus on providing global educational experiences, protecting students from harm, and playing exhausting defense to the chaotic shifts in policies as best we can. And, at the same, time we are playing offense for our institutions. How do we move forward? How do we fortify our international student programs even as our students feel shaken and ask legitimate questions about how and if they can continue to pursue a US education?


Opportunities to Meet the Intead Team 

  • Look for us at NAFSA in May, NACUBO and APLU in June, and NACAC in September. Let us know  if you want to connect at these events.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


With all the shifting campus priorities and endless breaking news reports, we take our role seriously as a condenser of information and a producer of insights on all things enrollment management. If we are doing our job, we are consistently additive to your work. Many of you likely missed some of our posts this past quarter (we understand!). So today, we offer a summary of the news we shared in Q1 ’25 with links to the articles and resources.   

You’ll find perspective on:  

  • 3 Things to do now, despite the enrollment chaos  
  • AI tools admissions teams will love  
  • How to spot and fix admissions pain points  
  • AIRC & AIEA conference insights 
  • How WPI students are ideating systems to address student mental health  

As an added bonus, at the end of the post, we offer a link to our uplifting April Fools Day post that caught more than a few people off guard. We all need a reminder of the fun life can offer now and again. This one is worth the click. A quick read for a lasting smile.

This quarterly wrap-up is a bit shorter than those in the past per our recent switch to posting every other week - our content optimization guided by our analysis of our reader data. Let us know if our new cadence is working for you.   

Read on… 

Read More

Why International Student Numbers Will Grow

Five years from now what will you be glad you did right now, this year? 

IIE here in the US and other prognosticators across the pond who track student mobility have predicted the number of international students in the US and around the world could double by 2030. Some projections suggest upwards of 10M or more globally. We’re not placing any bets on that figure. However… 

We’re optimistic about international student numbers and the opportunities ahead in higher education. We’re not banking on 10M+ in the next few years. That’s a bit of a stretch by our measure. But continued growth will come and the question is whether your institution is psychologically capable of weathering the storms and building for the future, or bureaucratically paralyzed and unable to capitalize on the opportunities ahead.  

Said simply: Resilient individuals and businesses adapt, leverage their strengths, and pursue opportunities to grow. 

Pro Tip: Your academic leadership will value reading this post. (Share button below)

What you do in the coming year will set the stage for the benefits you reap five years from now. Sit on your hands due to fear of the ambiguity that surrounds us, and all those who are acting now will be miles in front of you in 2030. Miles.   

Below we offer three specific areas where we think smart institutions and academic leaders will focus their attention in the years ahead to capitalize on future growth opportunities. How many of the three do you think you can help your institution address? 

Some context: Back in the day, our industry’s powerhouse forecasters were looking at the global growth of students seeking a foreign education from 2010 through 2016 and said with absolute confidence that there would be 8M+ international students globally by 2020. Maybe you were sitting with me in those conference presentations? Had trends continued on pace, that would have been true. Emphasis on “had trends continued on pace.” 

Instead, global factors combined with the US Muslim ban (Trump 1.0) were followed by a global pandemic (COVID 19). Those student numbers (8M+) have yet to pan out. But significant growth has happened - just 20% shy of the projection by 2020. (UNESCO reports 6.4M students globally studying in a country other than their own that year and we are at about 7M today.) Trend predictions are complicated by so many factors. Some might say predictions are truly unpredictable ; -)


Opportunities to Meet the Intead Team 

  • Look for us at ASU+GSV next week, and NAFSA in May. Let us know  if you want to connect at these events.

Bookmark this: Intead’s Resource Center 
Access 800+ articles, slides decks, reports with relevant content on any topic important to enrollment management and student recruiting.  Check it out.


Here's the thing: there are some human behaviors and economic factors that we feel very confident about. And that helps us understand the world and get a strong sense of what is likely coming our way in the years ahead.  

Reality: The US is now grappling with Trump 2.0, which is full of bluster and chaos-inducing pronouncements equivalent to watching an over-the-top World Wrestling Federation pre-fight drama. It’s all designed to draw attention and ramp up excitement for a spectacle. Often, there’s no substance to the bluster, though it consistently delivers pain. 

This drama coming from the US White House makes predictions all the more challenging. You need to push past all the obfuscating dry ice smoke machine billows to get at baseline reality. 

So yes, despite the chaos surrounding US policies and politics and how that will play out around the world, we have reason to believe international student numbers will rise over time similar to our confidence that the stock market will rise over time. We can’t tell you if the market will be up or down tomorrow or next year, but longitudinally, stocks have gone up since the market’s founding, and international student mobility has gone up as international travel has become more accessible. 

Consider this: In 1970, there were 310M airline passengers globally according to the World Bank. In 2024 the figure was 5.2B according to the International Air Transport Association. That’s an indicator of accessibility. Important to note, those figures include domestic and international flyers. 

Our belief in future growth of international student mobility primarily comes down to basic consumer (student) behavior trends, like increased usage of international flights (accessibility).  

Making the Accessible Visible 

Hailing from Hyderabad, Satya Nadella, current CEO and Chairman of Microsoft, earned his engineering master's degree at the University of Wisconsin-Milwaukee in 1990 and his MBA from the University of Chicago’s Booth School of Business in 1997. On the minds of nearly every Indian engineering student today: “If he could do it, so can I.” A lure as strong as it is old.  

With the rise of social media since 2010, success stories have proliferated in ways the world has never seen before. Basic human behavior: communicating success builds desire among others (word of mouth referrals drive sales).  

Among all those who have not risen to the top of Microsoft, there are millions of former international students who have carved out careers and influential positions, inspiring and encouraging future generations to follow in their footsteps. And hear us when we tell you that your prospective international students are looking for the proven path forward. Without overpromising, your institution needs to tell that story and build confidence in that future. 

A graduate student from India attending a private New England university recently told our staff how searching for (and making real connections with) alumni and current students on LinkedIn is what landed her on campus in the US. In her words, she appreciated but generally bypassed the university’s marketing and contacted other international students who had been there, done that. Their stories convinced her to enroll in the institution. Case in point: basic human behavior tied to the advent of internet communication. 

What we know: A student who graduated just a few years ago and is now a manager at a major company is immediately relatable to prospective applicants (much more tangible to them than their aspirations to run Microsoft someday). These conversations make the journey feel more attainable.

So, when international alumni share their experiences—whether through personal networks, mentorship, or social media—they reinforce the appeal of studying in the US (or any other country that contributed to their success).  

Considering how well your institution leverages its international alumni? Find customized perspective here. 

While we believe word-of-mouth marketing will play a role in future international student enrollment growth, there are other factors working in our industry’s favor – namely how institutions are poised to react to the changing market and the pace at which these changes are implemented on your campus. You may be surprised to learn our take on the opportunities ahead. Read on…

Read More