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Recruiting Intelligence

Do You Understand You?

How well can you talk about you?

Quick! Give us your institution’s elevator pitch! Easy, right?

What if the other person in the elevator is a 28-year-old from Milwaukee? Now a 17-year-old from Miami. Now you’re in an elevator in Shanghai. How about Mumbai? Ho Chi Minh City? Bogotá?

If you’re an admissions rep covering one of these places, chances are you’re well-practiced at spinning up your strongest differentiators for your given audience. But for enrollment marketing staff and administrators looking at the big picture, understanding each of your target markets gets a little harder. We know, that whole “only-24-hours-in-a-day” thing makes it difficult to keep up with the entire global student population.

A little thing called COVID-19 hasn’t made things any easier for those of us in enrollment marketing. Your institution’s value, and how you deliver that value to your students, has changed. What your students, both domestic and international, want, has changed. Maybe just for the foreseeable future. Maybe for much, much longer.

Loyal readers of this blog (and Intead clients) know this: the most effective messaging is targeted messaging. Without a deep and nuanced understanding of your institution’s unique value proposition and which elements of that proposition speak to your segmented target markets, you are missing significant student recruitment opportunities. In fact, some of your marketing efforts are likely a complete waste of time and money. And if you don’t believe us, an analysis of the ROI on your digital ads will speak for itself…

Your institution’s journey to effective messaging begins and ends with an understanding of who you are.

Now before you spiral into an existential crisis, remember: as enrollment marketers, we’ve been leading these journeys of self-discovery for a long time. Read on for (some) of our secrets to understanding and communicating your value, no Eat Pray Love required.

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Selecting a Marketing Agency: What Makes an Effective Team?

You know your organization needs to do a better job of recruiting in key markets, but how do you find the "right" marketing team? This is a complex question, but from our experience, there is one clear answer. 

Exploring an array of works by strategic thought-leaders including Brene Brown, Jocko Willink, Reid Hoffman, Robert Kegan and Lisa Laskow Lahey, comparing and contrasting a range of theories and approaches, strategic and tactical advice about creating effective teams – a pattern begins to emerge.

The answer: When you are evaluating vendors, consider team culture carefully. With global marketing, there’s a lot that can go sideways quickly, and you want the right group of people by your side to launch effectively and adjust when needed.

Will your agency adapt to change with grace and thoughtful expertise, and still deliver results given the new reality on the ground? Will they have the global network that identifies the need to change and share it with you on the spot? Or will it become apparent later, after the campaign funds are long gone?

The "right" team is hard to find. We know that truth from experience. Read on for a bit of wisdom from one of our clients about choosing the team that will move your institution forward. 

But before you click on: Last Chance for a free pass to today's Intead Plus webinar, "What's A Muslim Student to Think?" with my guest, Wajahat Ali, Journalist, CNN Talking Head, NYT Op Ed Contributor and all around thoughtful, analytical, humorous guy. Starts at 11AM DST. You won't be disappointed.

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Streamline Your Global Partnerships

How many cooks are in your international-marketing-kitchen? Many universities work with a dizzying array of partners in their efforts to reach international prospects—an endless stream of specialized contractors all working in separate silos and in different regions.

We’ve seen universities that have hired many vendors under separate contracts:

  • A partner to build their international microsites
  • A freelancer to write the blog copy on that microsite
  • A partner to run a Facebook ad campaign in India
  • A partner to run a Weibo account in China
  • A partner to run webinars in Vietnam
  • A videographer to shoot student testimonials
  • A graphic design firm to design brochures
  • A social media manager to run their WeChat account
  • A market research company to provide yearly research reports
  • An SEO specialist to help with paid search

    Zzzzzzzzzzzzzzzz…sorry, we dozed off there. It makes us tired just to write out this list. And we didn't even include the many agent contracts most universities sign in their primary target countries.

Does international student recruitment have to be this distracting and exhausting ?

Read on for our advice on streamlining and helping you get back to your real job...

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