Recruiting Intelligence

You know the saying: you can do anything, but not everything. It applies to all aspects of life and work. And it really applies to those in the international student recruitment industry who travel.

Traveling for recruitment is a whirlwind. There is advance planning, the many activities, meetings, fairs and visits that you have scheduled for your trip. Did we mention the long days on your feet at the booth while struggling with jet lag? Best not to mention that part, right?

And then, of course, the most important part of recruitment travel: following up with leads. Wasn't the whole point of the trip to find prospective students and ultimately enroll them?

It is quite a lot to take on. And last time we checked, you only had two hands, one brain, and 24 hours in a day.

Of course you can do it, but not all at once. We know the challenges you face while traveling, we’ve talked to your peers in the industry and we hear you. So, to help with that most important part--the lead follow up--we’ve created a “Getting The Most Out Of Travel” worksheet for you to, quite literally, keep in your back pocket. 

The Bottom Line: making sure you are converting those student leads, which is really why you are spending those budget dollars on recruitment travel to begin with.

Setting up a plan is key. To effectively market your institution while traveling, you have to have a clear strategy in mind and a step-by-step process to reach your end goal. This downloadable worksheet might be just the thing to share with your team as a helpful checklist as you fly forward...

What if recruiting international students was as easy as looking in your own backyard? OK, maybe not literally in your backyard. But, there is certainly a lesser-tapped market that is closer than you might think. (And we found this beautiful photo of a typical American front yard and really wanted to use it  ;-)

In 2014, the Institute of International Education reported that 73,019 international students were enrolled in secondary schools in the United States. And of those students, 67% were seeking their secondary diploma. Exchange students, as well as domestically-based international students, are an important target group. They have knowledge of the culture, language and education system in the U.S. and they are easily accessible in the high schools just down the road from you!

Bottom Line: There is plenty of potential for recruiting international students from within the U.S. secondary school system. These students typically have a much easier time adjusting to post-secondary education in the U.S. at a university. But, recruiting them is different than the process your recruiting team might use when attracting domestic students. If you are using your domestic student marketing approach with the international students in your backyard, you are not reaching this target market effectively. Emily can add to your perspective here and share a few tips you might want to pass along to your domestic recruitment team.

How many mobile devices do you have? You got your cell phone, your tablet… Turns out in Saudi Arabia, a heck of a lot of people have more than one mobile device, too. We Are Social reports that the number of mobile subscriptions as a percent of total population = 173%.

Yes, More mobile subscriptions than there are people! So, we’ll ask you again, as we have in so many of our posts, is your international student recruitment content mobile friendly?

Let’s get to the point of this post: Saudi student recruitment. In the last few years, students from Saudi Arabia have certainly left their mark on international higher education. With the growth of government sponsored scholarship programs, such as the King Abdullah Foreign Scholarship Program (KASP), the number of students from Saudi Arabia studying in the U.S. for the 2014/2015 school year jumped to just about 60,000. That's an 11.2% increase from the previous year, according to the International Institute of Education (IIE). With numbers like these, you should be paying close attention to this market.

And most of you are. Paying attention that is. In our conversations with our colleagues at many institutions, we hear concern. A strong reliance on Saudi Arabian students to help meet recruitment targets might be leaving institutions vulnerable. Not unlike the reliance many schools have on Chinese or Korean students. When the political or economic winds blow, it affects a significant swath of your international student population.

You are not alone in this vulnerability. So we asked Emily, our international blogger, to dig into the international student recruitment scene in the land of Saud and let us know where and how to focus our recruitment efforts. As usual, she did a great job and found some really interesting research.

BOTTOM LINE: Potential changes being enforced by the Saudi Arabian Cultural Mission (SACM), are affecting how many Saudi students are studying abroad and the funding available. However, many Saudi students are able to pay their way, independently. When recruiting in this particular market, it will be essential to brush up on your Saudi cultural knowledge and reach out to prospective students online. Mobile phone apps, YouTube content and targeted landing pages will put you ahead of the competition and help you meet your recruitment goals. There's a lot of information in this post, read on...

The heart of America seems to be catching the hearts of more prospective international students. A blog we published in 2013 highlighted the fact that Ohio universities have been growing their international student population twice as fast as California or New York universities for the four years prior to the article. (There’s some good data there; that blog post is worth a look.)

Since then, many Midwest institutions are stepping up their investment in world class international recruiting efforts that focus on core differentiators: affordable tuition and living costs, great international student services, a perception of a “safer” environment and American students who speak English without an accent (yes, that is a selling point). 

So here’s the pro tip: universities in the middle of the country interested in attracting international students need to play up the academic programs that make them strong and different and not always go head-to-head with competitors on the coasts where touting business and engineering is always the thing. Consider agribusiness and water/environmental science. Why, you ask? Emily is about to take us through the rationale — and the data tells the story. With so much to consider, I hope you know that we are here to help you figure all this stuff out.

2015 was a strong year for international student recruiting. And looking back, our blog was filled with many new insights, guest writers, and the important research and trends in international enrollment marketing. As we dive into 2016, we wanted to take the time to showcase what all of you told us was most valuable: our 7 most read blog posts of 2015. 

Raise your hand if you are already onto the recruiting potential in Chile. On the fast track as an emerging economy, Chile is attracting more attention from the international community. Chileans see value in receiving an education and gaining relevant experience abroad. Chile’s movement toward a more global perspective will likely help recruiters enhance their recruiting capabilities in the country.

While small by many measures (a population of nearly 17M people and just 8,000 students studied abroad in 2012), Chile's economy has seen steady and consistent growth for the past 35 years. That trend has slowed a bit recently, but the long-term trend is still up and impressive. 

Our long-term readers will recognize the approach this post takes to analyzing a specific country and its potential for international student recruitment. In other posts, we've focused on many Asian and Southeast Asian countries. We thought we'd look to the America's today. And with this post we offer one last plug to the lastest research we will be presenting at the upcoming AIRC and ICEF conferences in December. There are still a few slots left for our 3rd annual ICEF Pre-conference Global Marketing Seminar for Education Institutions.

Bottom Line: While some challenges stand in the way of attracting Chileans to the U.S., 2,513 Chilean students chose U.S. institutions in 2014, as reported by IIE's latest Open Doors Data. The common barriers to international education (language and financial constraints) are beginning to be removed and the U.S. is becoming an increasingly attractive education destination for young Chileans. Well crafted social media campaigns and a solid agent network are likely your best bets for reaching those seeking to study abroad. An ESL program or other language support is going to be an important element for U.S. institutions recruiting from this region. Finally, we recommend focusing on your institution's strongest graduate level academic programs rather than diluting your message by promoting your university overall. Be bold and clear with what differentiates your institution.

Now, let's turn to Emily so she can tell us what time it is in Chile...

In last week's post, we gave you an international student's user perspective of LinkedIn’s University Finder tool (thank you for all the positive feedback by the way). 

For those of you wanting more digital marketing perspective... Join us in Miami at the ICEF pre-conference Global Marketing Seminar for Education Institutions. We hope to see you there.

This week, we check back in with our international marine engineer, Steven, to see what is driving his decisions about graduate study. Steven is looking for international and US universities with a master’s program in engineering and project management. His LinkedIn search yielded an intriguing list of institutions. In this post, we share Steven’s thoughts on the functionality of the tool and the effectiveness of the universities’ LinkedIn pages that he visited.

Bottom Line: International students seeking to study abroad have far too many choices and need tools like LinkedIn to narrow the field and focus their decision making. Your institution needs to be represented well here to take advantage of the free marketing LinkedIn is providing. Little known universities stand to gain the most.

You’ve probably heard this: Content is King. In the digital marketing age, this line is talking about the power of great content to draw customers. For example, if the Netflix library shows you the type of movies you like, you are likely to subscribe to the service.

And speaking of subscribers, a note to all of our loyal readers: Intead’s Recruiting Intelligence Blog will take its annual summer hiatus and be back to your inbox the first week of September. We hope you have a great summer.

Now, our intrepid blogger Emily shares her take on how great content can be created and used to attract international students. Be sure to wear your creativity cap as you read. What engaging, sharable content can your institution produce?

You’ve heard us talk about this before: the power of digital marketing. Unlike other forms of marketing, call it “old school” where measuring results and learning required far more investment, digital marketing provides analytics that tell you where you can improve.

If you are coming the the NAFSA conference in Boston in just a few weeks we will be presenting on this topic.

The learning from digital marketing campaigns can keep you repeating your successes, not your mistakes. And with the marketing landscape and student mobility trends shifting constantly, the analytics that tell us what works are becoming increasingly important as we allocate scarce resources.

So, what does that mean to you?

Although students are the ones who will ultimately attend a higher education program, the role of parents cannot be minimized. International parents seem to play an even greater role in school selection than American parents. Armed with this knowledge, the next logical question is: What do parents want to know?