Recruiting Intelligence

An International Community (College) Pipeline

Community colleges are, traditionally, locally-minded places (hey, it’s right there in the name).  But two-year campuses have as much to gain from cultivating a diverse and global student body as any other educational institution—and international students have much to gain from considering this non-traditional avenue to an American diploma.

Our Enrollment management friends at 4-year institutions have long looked to community colleges as a valuable pathway for recruiting international students already studying here in the US. With roughly 95,000 international students studying at US community colleges (thanks for tracking this IIE), this makes a nice pipeline for 4-year institutions seeking students who have already succeeded at acquiring a US visa. 

Another recruitment channel where international students already have acquired a US visa: US private high schools with more than 80,000 international students. We'll be talking to the private high school community at the TABS Global Symposium on April 30, 2019 in Newport, RI. Join us there and build important relationships to become more effective with this valuable recruitment pipeline.

Do you work at a 2-year institution? Are you at a 4-year institution interested in a quality recruitment stream? This topic matters to all of us. Keep reading.

Read More

The Role of Translation in International Student Recruitment

“Why should we translate our materials if prospective students need to have strong English skills to perform well in our classes?”

It’s a valid discussion. We have always been vocal advocates for translating marketing materials into the local language of your target audience. This week: our perspective on translation, some of the most effective places to use it, and most importantly, why.

This post is important for your team producing the materials and your higher ups who are questioning the rationale. Our goal: making you more capable, powerful, successful. Share away.

Important to remember that translation is just one piece of the larger content customization process and that the content you share with your US audience will not resonate with your international audiences, whether you translate It or not. Each of your audiences are unique and will respond to different messages.

Here's the thing you already know: marketing differentiation is all about speaking to your audience segments with the information that resonates. Seems obvious, but not many institutions take the time to do it. Instead, they blast the same stuff to every lead.

And yet...they all complain and wring their hands about declining numbers and yield. There are solutions right there in front of you that do take more time and more investment. Take advantage of them sooner than later!

To read more about developing audience personas and audience segmentation, see our post on Persona Development: 101 here. 

The Intead team does this targeted content strategy and writing for our clients to improve application flow and yield. Let's get to work together. 

A note on adding Google Translate to your site: not better than nothing. The nuance and specifics of your differentiators that your marketing department worked so hard to craft are absolutely butchered with Google Translate. Your target audience scans (not reads) pages translated via Google. They get the high level gist of it and move on quickly. There is no absorption of content because everyone knows you are losing a lot of accuracy. You'll understand more about all you are losing by taking this awful shortcut as you read on.

So, about the rationale and the process for translation, let's dive in...

Read More

Geotargeting and Retargeting in Digital Marketing

Working in a recruitment office, we’re willing to bet that you have more on your plate than you can handle. But that’s par for the course, right?

We know it can be difficult to find the time to take advantage of all of the opportunities in front of you. This week, we want to give you a quick overview of two targeted marketing concept that can have a positive impact on your international recruitment initiatives – and how you can make the most of the opportunities they present.

It is likely that your institution already employs some form of geotargeting and retargeting in your online advertising campaigns, but how can you ensure that it’s being done effectively for international recruitment? Let’s dig into these terms and how you can use your audience segmentation to strengthen your approach.

Read More

Competition In Edtech Is Off the Charts

Every time we turn around there is another set of edtech companies showing off their wares. At NACAC, NAFSA and the American Marketing Association’s Higher Ed Group, everyone has a tech solution.

We’ve been watching the rise of edtech and loving the growth and the disruption. From offering new ways of delivering educational content to how we confirm that students are absorbing that content, there are beautiful things happening. And the data being collected is going to help us all improve our education outcomes.


There are more than 15,000 companies in some form of edtech position. And by some estimates more than $50B (likely more) has been invested in making them grow. Some of the names are familiar to you and some are new to all of us.

But everything is not rosy here. All too often, the marketing for these companies shout out “Artificial Intelligence” and “Predictive Modeling,” when they are anything but “intelligent” or “predictive.” If you scratch the surface when you meet them at a conference, you’ll find that their “predictive modeling” is simply filtering their list purchases in sophisticated ways. We're thinking their marketing pitch might be better termed “Artificial Modeling.” To wit, they are selling stuff with no substance.

Intead will be doing a series of posts and webinars with industry leaders addressing edtech in the coming year. We’re excited to shine a light on those that are doing incredible things. As always, our Intead Plus members will get the best stuff from us.

Please read on for a nice summary of the wonderful ways edtech will transform the classroom, our employees, and our lives in the years to come.

Read More

How much to pay commission-based student recruiters?

The agent debate ended a number of years ago for most of us. Sure, there are a few stragglers complaining about the unethical practices out there.

Our view: Every industry has unethical characters. Commission-based recruiters, as a group, have more than their fair share. Basic buyer beware precautions are the rule. Careful vetting and management of your recruiters will keep you from getting burned more than once.

Rather than being asked whether commission-based agents are a valid recruitment channel, we are now consistently asked, “What is the going rate?” And the market is shifting.

Intead and AIRC set out to understand as much as we could from both universities and agents in the current market. We published our report late last year and offered up a well-attended webinar.

Want to learn more about what others are paying their agents and how they are managing those relationships? Our most recent research findings and the webinar recording are just a click away.

Read on…

Read More

To Russia, with Love: Russian Student Recruitment on the Rise

If you are following political news in the U.S., it’s hard not to be thinking about Russia these days. So, it’s no wonder that Russia’s role in the international education community is on our minds, too—including the country’s increasing enrollment draw. You’ve seen us post about the drop in new international student enrollment at U.S. institutions, and the increasing competition represented by China and Canada.

So if you are starting to set your sights on recruiting from a select set of African nations (Ghana, Kenya, Nigeria, Tanzania, S. Africa), this is an important blog post for you. "Africa," you say? "I thought we were talking about Russia."

It is a globally connected world and we're here to connect the dots for you. Read on and we'll address Russia’s strengthening enrollment numbers and how that is important to your plans to expand your recruitment efforts in Africa ... so, throw a shot of vodka into your Starbucks cup, and let’s dive in.

Read More

Entrepreneurialism & Era 2.0: The Digital Disruption

This week, Intead Director of Marketing Strategy Patricia Tozzi shares her perspective on all things digital. Fresh off her AIRC conference presentation on using Digital Marketing Tactics to Prompt Student Micro conversions and her ICEF presentation on Design Thinking. Oh, did we mention her instructional role in our full day recruitment strategy pre-conference workshop? Right, well, let's let Patricia tell it.

Insights from Our Director of Marketing Strategy

Last week, I was reading an article about blockchain and a quote caught my eye: so many things need to get built. Just do it ...That’s the entrepreneurial ethic: we see a need or opportunity and we just do it. 

The recurring theme throughout the article that resonated for me was not about blockchain or the varying perspectives around the topic, but rather a shift in outlook and attitude that could change the way we communicate and interact with the world in (what I’m calling) "Era 2.0".

As the world shifts and changes, so too does the way we experience and respond to it. If you keep your eyes and ears open to everything that happens around you, trying to spot opportunities and apply new ideas, then you are an entrepreneur at heart, like me. You are watching the world change at a faster rate than ever before, highlighting an ever-increasing dependence on technology. The question is: What does this mean for higher education and how do we leverage it?

I see this “Era 2.0” as an opportunity to improve the way we communicate with our global audience. 

Read on and I'll share my take. I think you'll find some insights worth sharing...

Read More

Our Top 10 Blog Posts of 2018: Chosen By Readers

Well, 2018 has come and gone—and here at Intead, we’re catching our breath after a busy year of developing academic recruitment plans, creating compelling marketing campaigns, helping clients assess their institutional strategies and international web presence...and, of course, dishing up blog insights week after week. 

We have a feeling you’ve all been awfully busy too—maybe even busy enough to miss some of our most popular posts of the year! So, let’s take a look back at which topics drew the most clicks in the past 12 months. Some are focused on nitty-gritty recruitment tips, some on big picture market trends, and some on finding inspiration in trying times. We are sure there will be at least a few topics in here that will make you think of a particular colleague who just might be able to use those insights. So, we've added a handy "Email this Post" button at the bottom of the page, just for those moments. Read on for links to the year’s Top 10 hits.

Read More

Insights from AIRC & ICEF 2018

This week, we are just returning from the whirlwind Florida adventure that is the annual AIRC and ICEF conferences. This is our 9th year taking this trip, connecting with colleagues, sharing ideas, presenting new data and working together to drive innovation.

There was much discussion around emerging digial marketing techniques, assessment of our current global political situation and the students who are at the heart of it all. As with all higher ed conferences, we find ourselves loving the swirl of new ideas, invigorated, encouraged and looking to share our experience with all of you. 

I invite you to have a quick read through some of the insights from the two conferences and scroll down to enjoy a brief video we produced with several industry friends and colleagues who each have a deep and unique expertise in areas including: launching global brands, innovating, connecting people around the world and crunching data.

Read More

Think Positive: Differentiation is Powerful

Last week, we touched briefly on the importance of differentiating your institution in the minds of international students. You may be seeing ever more doom-and-gloom sentiment among your peers on campus and colleagues in the field. The uplifting confidence that comes from a deep understanding of your differentiators is essential to your success.

This approach applies to your institution's success as much as it applies to your personal success. For this blog, we'll stick to your institution's approach and leave the rest to you.

So, your institution is not ranked in the top 50, right? And your access to a major city? How about your brand recognition in your target countries?

The reality is, most schools are in the same boat here. Not all international students are looking for the same things. There is a niche that will find your attributes just right. All international students are not all looking for the same things. But they DO need to become aware of what you have that other's don't. YOU need to help them assess and select.

International marketing is not an easy thing to do. It may seem overwhelming, confusing and, at times, impossible. It's easy for your colleagues on campus to fall into the trap of thinking, "Why would any international student want to come here?"

It's time to flip the question.

Why wouldn't they want to come to your school? You have so much to offer. Your doors wouldn't be open if you didn't. The question is: "What can your institution offer international students that no other institution can?"

Bottom Line: Creatively communicating your differentiators is essential to helping students know about and then grasp the opportunities you offer. 

Let's get into this a bit deeper...

Read More