Recruiting Intelligence

Insights from AIRC & ICEF 2018

This week, we are just returning from the whirlwind Florida adventure that is the annual AIRC and ICEF conferences. This is our 9th year taking this trip, connecting with colleagues, sharing ideas, presenting new data and working together to drive innovation.

There was much discussion around emerging digial marketing techniques, assessment of our current global political situation and the students who are at the heart of it all. As with all higher ed conferences, we find ourselves loving the swirl of new ideas, invigorated, encouraged and looking to share our experience with all of you. 

I invite you to have a quick read through some of the insights from the two conferences and scroll down to enjoy a brief video we produced with several industry friends and colleagues who each have a deep and unique expertise in areas including: launching global brands, innovating, connecting people around the world and crunching data.

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Think Positive: Differentiation is Powerful

Last week, we touched briefly on the importance of differentiating your institution in the minds of international students. You may be seeing ever more doom-and-gloom sentiment among your peers on campus and colleagues in the field. The uplifting confidence that comes from a deep understanding of your differentiators is essential to your success.

This approach applies to your institution's success as much as it applies to your personal success. For this blog, we'll stick to your institution's approach and leave the rest to you.

So, your institution is not ranked in the top 50, right? And your access to a major city? How about your brand recognition in your target countries?

The reality is, most schools are in the same boat here. Not all international students are looking for the same things. There is a niche that will find your attributes just right. All international students are not all looking for the same things. But they DO need to become aware of what you have that other's don't. YOU need to help them assess and select.

International marketing is not an easy thing to do. It may seem overwhelming, confusing and, at times, impossible. It's easy for your colleagues on campus to fall into the trap of thinking, "Why would any international student want to come here?"

It's time to flip the question.

Why wouldn't they want to come to your school? You have so much to offer. Your doors wouldn't be open if you didn't. The question is: "What can your institution offer international students that no other institution can?"

Bottom Line: Creatively communicating your differentiators is essential to helping students know about and then grasp the opportunities you offer. 

Let's get into this a bit deeper...

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Selecting a Marketing Agency: What Makes an Effective Team?

You know your organization needs to do a better job of recruiting in key markets, but how do you find the "right" marketing team? This is a complex question, but from our experience, there is one clear answer. 

Exploring an array of works by strategic thought-leaders including Brene Brown, Jocko Willink, Reid Hoffman, Robert Kegan and Lisa Laskow Lahey, comparing and contrasting a range of theories and approaches, strategic and tactical advice about creating effective teams – a pattern begins to emerge.

The answer: When you are evaluating vendors, consider team culture carefully. With global marketing, there’s a lot that can go sideways quickly, and you want the right group of people by your side to launch effectively and adjust when needed.

Will your agency adapt to change with grace and thoughtful expertise, and still deliver results given the new reality on the ground? Will they have the global network that identifies the need to change and share it with you on the spot? Or will it become apparent later, after the campaign funds are long gone?

The "right" team is hard to find. We know that truth from experience. Read on for a bit of wisdom from one of our clients about choosing the team that will move your institution forward. 

But before you click on: Last Chance for a free pass to today's Intead Plus webinar, "What's A Muslim Student to Think?" with my guest, Wajahat Ali, Journalist, CNN Talking Head, NYT Op Ed Contributor and all around thoughtful, analytical, humorous guy. Starts at 11AM DST. You won't be disappointed.

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Recruiting Students from Indonesia

Recruiting Students from Indonesia

As we monitor our changing political landscape and the far reaching impact of U.S. executive orders, we watch for developments in emerging markets and opportunities to diversify your student recruitment. This week, we are exploring the current status of the Indonesian market and looking at highlights from a study on the underlying motivations driving Indonesian students to study in the U.S.

With so many other Asian countries stealing the spotlight, we find that Indonesia doesn’t always get the recognition it deserves as a growing market for student recruitment. Securing a place in the top 25 undergraduate recruitment markets, as well as showing significant growth in the number of non-degree seeking students, it is worth a look. Still, as with all Muslim majority recruitment destinations, addressing visa questions and other concerns will prove key to your recruitment success…  

Fittingly, we will be discussing these concerns – and strategies for overcoming them – at NAFSA in just a few weeks. We hope that you will attend our sessions (we have 4 presentation times) and take a look at our latest research results. Email us to set up a meeting time in LA: info@intead.com

In the meantime, we invite you to read on to explore the possibilities in Indonesia as a recruitment destination…

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Measure What Matters: Build an Academic Metrics Dashboard

What are the Top 3 Metric Areas you should be tracking? Does your answer match ours?

Former CEO of HP, Carly Fiorina, once said, “the goal is to turn data into information and information into insight.” This is the essence of analytics. It’s exactly why you are (or should be!) taking the time to track traffic on your website and social media engagement. It is all for that valuable insight that can introduce you to the student leads you want and help you understand their needs/motivations.

We know we might sound like a broken record but analytics are important. And we know how difficult it can be to get started. The good news is that it’s not as complicated as you think.

Come meet us in San Diego this weekend (a quick jaunt to the sun!?!) to learn more about metrics, tactics and other international student recruiting approaches from experts in the field at our upcoming International Student Recruitment Bootcamp. It is all about What Works Where.

Have you seen our speaker list? A range of experts, our conference faculty, will be on hand January 29-31. Today is the LAST DAY to take advantage of regular pricing. Spaces are limited and going fast. 

The Bottom Line: The key to successfully tracking analytics is to set up a system that is easy to use and accessible–your dashboard. Just like your car dashboard, a metrics dashboard stores all your “go-to” data in one place. This can help know how your digital marketing is performing. If you take the time to do this regularly, a big IF based on what most of us have time for, you will spend your marketing budget more wisely every year. If nothing else, your bosses will be proud of you for that ;-)

Trying to collect data without setting up a dashboard is like trying to make a recipe you’ve never made before without the ingredients list. You might know where to find one or two of the pieces of data you are looking for, but you need to know how to piece them together to make a tasty meal. Read on for our list of the Top 3 Metrics Areas we think you should be keeping tabs on. This is the kind of data we think should be on your dashboard to support your international student recruitment efforts.

Pro tip: this is one of those posts you’ll want to share with a select few others on your team.

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Using #Instagram for International Student Recruitment

For your top 2016 international student prospects, using Instagram is second nature. These teens and young adults #instadaily like total pros. But, Instagram isn’t just an entertainment or social networking application. Not really. Not any more.

In September 2015, Instagram opened its doors to advertising for all businesses, big and small. That same month, Instagram hit another milestone when it beat out Twitter in active monthly users. Instagram’s website reports 400 million active monthly users. This is big.

So naturally there are big questions that arise with advertising opening up on Instagram. What is Instagram marketing? Should your university be doing it? Short answer: Yes.

Why? This is where your prospects are spending their time. Your digital marketing needs to adjust to the changing social media landscape. Hard to keep up? Hard to staff it? Of course. Want to beat out your competition? Right, of course, again.

Oh, and this from Higher Education Marketing: 48% of U.S. high school seniors were researching universities via Instagram in 2015. BAM!

No whining about how you can't find a way to do it. Let's get down to how to do it.

This week and next, Emily will share our thoughts and tips on why and how.

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International Student Recruiting in Africa Part III: Kenya

 

Over the past two weeks we have shared data and tips on how to stay relevant in the international student recruiting market in Africa. Starting with a broad overview of this market, our first blog post of this series Africa's Competitive Edge (Part I) showed the positive trends and opportunities for recruiting in African countries. Nigeria (Part II) took a closer look at one specific market, and the trends of students studying abroad and how to market to them in this country. In this Part III post, we will explore the international student recruiting landscape and prospects in Kenya.

Touted as the Silicon Valley of Africa, Kenya is one country that has been a focus in recruiting since it graced IIE’s list of top 20 places of origin in the early 2000s. However, steadily since 2003, there has been a decline in the number of Kenyan students studying abroad. Between the 2013/14 and the 2014/15 school years, the number of students coming to the U.S. from Kenya has dropped 4%. Restrictions for students have become tighter and competition from within Africa is becoming fiercer. Still Kenya is the number two sending country of students to the U.S. (3,072) behind Nigeria (9,494).

Kenya is hoping to hold on to the slight economic boost they received at the end of 2015 from their growing agriculture sector. Hopefully, this kind of growth will empower more Kenyans to study abroad. Though the U.S. still beats the UK and Australia in the number of Kenyan students they are able to recruit, universities in the U.S. may still struggle to provide affordable options for Kenyan students, especially as the number of advanced study options in other African countries continues to grow.

Bottom Line: Schools outside of the African continent will need to use local connections and targeted digital marketing to attract Kenyan students to specific academic programs. Emily has some tips on how to do that and which programs might be most attractive in this valuable market. And she'll tell you why that beautful picture above represents great job opportunities for the right graduates...

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Intead AIRC and ICEF 2015 Slides Now Available!

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Marketing Your University: Education Outcomes

  

This week we want to compare your university education to roasting a chicken. No, really.

We want you to consider a lesson learned in the grocery industry about marketing. What in the world would your international student recruiting plans have to do with roast chicken you ask? Perhaps not quite as much of a stretch as you might think.

Here at Intead, we are always looking at what industry does, how it markets, what it tracks. And we apply those lessons to academia. It keeps us on our toes.

Bottom Line: Supermarkets learned a while back that advertising focused on cooked meals attracts customers better than showing raw ingredients. For university enrollment, focusing on jobs and outcomes is critical in today’s academic marketing. The message resonates with students and parents alike. So you might want to rethink all those images of happy students on the quad, or engaged in classrooms. The ascending career needs to be present, and perhaps even dominant, in your advertising.

We will be discussing these approaches to academic marketing at the upcoming AIRC and ICEF conferences in December. Are you going? We’d love to meet you face-to-face instead of keyboard to screen! There are still a few slots left for our 3rd annual ICEF Pre-conference Global Marketing Seminar for Education Institutions.

More on using outcomes in your marketing below.

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How to use LinkedIn in college marketing and recruitment?

LinkedIn dominates online professional relationship building. LinkedIn creates and retains connections, provides transparency into professional backgrounds and accomplishments.  Professional recruiting is heavily influenced by LinkedIn.  An now LinkedIn is starting to build a direct connection to universities, alumni and even university rankings.  What does that mean for your activities as university administrators, admission officers and alumni offices?

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