Recruiting Intelligence

What a summer it has been! No one could have imagined the dramatic and troubling international events that are now having an impact on our international student recruiting plans.

• Turkey: A coup attempt and university closings
• UK: Brexit (need we say more?)
• Vietnam: Regulatory changes to how agencies operate
• Canada & US: Regulatory changes to conditional admissions requirements
• Brazil: Significant currency fluctuations

And that's not all! Our point: International students' motivations and plans to study in one location or another are certainly changing. Domestically, fewer US students will be choosing the for profit college option (ITT we're looking at you).

Bottom line: We have a whole host of international student recruiting trends to write about this fall and beyond.  

Our goal now, and always, is to keep you informed and competitive as you make some tough decisions about where the most valuable student recruiting sources are. You have a limited recruitment budget, let's help you spend it wisely. [read on...]

We're back from that wild ride that is NAFSA! Thank you for all those who met with us and participated in our presentation and the insightful discussion that followed. Our slides will be available to you via this blog soon. Today, we want to talk about the value of your student leads and how easily they might be lost.

Here at Intead we regularly hire international students on OPT and CPT among other internship programs. Over the years, we have had amazing talent in our offices from China, Brazil, Japan, Mexico, Colombia, The Netherlands, Pakistan, Spain, France, and more. They give us incredible insight into the international student experience while producing great work. They help us help you.

Some of them are interested in continuing to work in the U.S. Others are eager to take their skills back home to launch their new career path. We find their vibrancy and growth inspiring.

Today, I’d like to share a brief story that might just push you to re-evaluate your front line recruiting processes.

Bottom line: Every lead you acquire from every source is important. Those students making the effort to reach out to you are about the highest quality leads you can get. Be sure your front line staff understand the value of your leads and are capturing contact information consistently. Seems obvious, right? Well...

Given the effort and money you put into generating leads, losing the high value leads is enough to make you tear your hair out. Our recent experience with 5 universities here in Boston, one of our country’s education Mecca’s, shines a light on the importance of your front line staff and how often they may be slipping. Please read on.

“I can’t get a job without experience. I can’t get experience without a job.” If you know students who have graduated recently, you’ve probably heard them say this. It’s a cycle that every recent grad is terrified of falling into. Programs like European Region Action Scheme for the Mobility of University Students called, Erasmus+ recognized this issue and the program is making it possible for students to gain experience while studying. It's all about making students' futures look a little brighter. And, guess what? It’s working.

Erasmus+, created by the European Union, supports education, training, youth and sport in Europe. The program financially supports opportunities for European students to study, train, gain experience, and volunteer abroad.

Bottom Line: According to an ICEF Monitor article published in February 2016, Erasmus+ had more than doubled their number of students in 2014. Yes, you read right. Doubled! It is now sending 500,000 students abroad through their programs each year.

Students are jumping at the chance to go because, here is the kicker, mobility increases employability. And that is good news for your international student recruiting efforts. Students are already seeing the benefits of heading abroad. Now, your job is to show them how you can support their needs.

Our NAFSA presentation on the morning of Wednesday, June 1st is going to address why students seek international study options and how they weigh economic and political factors at home and abroad. We are analyzing 40,000+ completed international student surveys as we write this blog! The results will amaze you and guide your marketing plans. We can't wait to share this stuff with you! We hope you will be in touch to schedule a meeting in Denver.

Read on to learn more about how the lessons of Erasumus+ can inform your global marketing...

In the international student recruitment landscape, we all know the importance of the Internet, digital marketing and connecting to your target audience (at least, we hope you do!). Part of the awe of the Internet is its ability to connect people from all over the world. And now, with more and more messaging apps, that connection can be fostered in real time.

In last week’s blog post, we discussed the importance of using social media as a virtual community. Determining which social media platforms are used in your target countries is important to reaching the students you want to recruit. The same is true for messaging apps, which can be an even quicker way to keep up with correspondence.

In today’s blog, Emily will share valuable information about these messaging apps (think WhatsApp, WeChat and others). And for a side-by-side comparison of these apps, download the worksheet below.

By the way—are you going to NAFSA in Denver? We will be presenting our latest research on how current global, economic and political events are impacting students’ plans to study abroad—you don’t want to miss this! And schedule a time to chat with us while you’re there!

We have another valuable digital marketing tool available to help you with your international student recruitment plans. Some of the statistics might be a little surprising on the surface. And we all know that statistics, on the surface, are not always what they seem.

For instance, did you know that based on Hootsuite user data, 74% of Facebook’s user base has some level of higher education while only 24% of Instagram’s user base claims that? Think about that for a second or two. How could that possibly be the case?

Our conclusion: Instagram users don’t feel the need to report their university level on their profiles. It’s just not that kind of platform. So while the statistic remains accurate, the story the data tells requires a bit more thought. Instagram users are not less intelligent. Seriously, some of our best friends are Instagram users. And we think they are quite smart! (Shhhh, we have to say that. They subscribe to this blog 😉).

With today’s blog, Emily used a Hootsuite report to develop a comparison of some of the global social media platforms by age of users, education level and global location among other key stats. The information is both thought provoking and helpful as you roll out your student recruitment social media/digital marketing strategy in key regions.

Be sure to tune in next week as well. We will share more information on virtual communities focusing on messaging apps like WeChat, WhatsApp, and even SnapChat.

Meet Us in Denver @NAFSA 2016: Learn from our latest research on how current global economic and political events impact students’ plans to study abroad. Schedule a time to chat with us during the conference.

Please read on for the link to our downloadable Virtual Communities Worksheet…

For your top 2016 international student prospects, using Instagram is second nature. These teens and young adults #instadaily like total pros. But, Instagram isn’t just an entertainment or social networking application. Not really. Not any more.

In September 2015, Instagram opened its doors to advertising for all businesses, big and small. That same month, Instagram hit another milestone when it beat out Twitter in active monthly users. Instagram’s website reports 400 million active monthly users. This is big.

So naturally there are big questions that arise with advertising opening up on Instagram. What is Instagram marketing? Should your university be doing it? Short answer: Yes.

Why? This is where your prospects are spending their time. Your digital marketing needs to adjust to the changing social media landscape. Hard to keep up? Hard to staff it? Of course. Want to beat out your competition? Right, of course, again.

Oh, and this from Higher Education Marketing: 48% of U.S. high school seniors were researching universities via Instagram in 2015. BAM!

No whining about how you can't find a way to do it. Let's get down to how to do it.

This week and next, Emily will share our thoughts and tips on why and how.

You know the saying: you can do anything, but not everything. It applies to all aspects of life and work. And it really applies to those in the international student recruitment industry who travel.

Traveling for recruitment is a whirlwind. There is advance planning, the many activities, meetings, fairs and visits that you have scheduled for your trip. Did we mention the long days on your feet at the booth while struggling with jet lag? Best not to mention that part, right?

And then, of course, the most important part of recruitment travel: following up with leads. Wasn't the whole point of the trip to find prospective students and ultimately enroll them?

It is quite a lot to take on. And last time we checked, you only had two hands, one brain, and 24 hours in a day.

Of course you can do it, but not all at once. We know the challenges you face while traveling, we’ve talked to your peers in the industry and we hear you. So, to help with that most important part--the lead follow up--we’ve created a “Getting The Most Out Of Travel” worksheet for you to, quite literally, keep in your back pocket. 

The Bottom Line: making sure you are converting those student leads, which is really why you are spending those budget dollars on recruitment travel to begin with.

Setting up a plan is key. To effectively market your institution while traveling, you have to have a clear strategy in mind and a step-by-step process to reach your end goal. This downloadable worksheet might be just the thing to share with your team as a helpful checklist as you fly forward...

If we said it 1,000 times—and we probably have —it still wouldn’t be enough. Audience Segmentation is the fuel that drives your email and digital marketing to the next level. By segmenting your prospective international students based on geography, academic interest, TOEFL scores and other demographic information, your creative content will engage them in a way that stands out from your competition.

Here’s the thing, of the 4,000+ universities and colleges in the U.S., only a handful are doing this level of marketing. So, if you are wondering if you should make the effort…uhm, YES!

So the Intead team has created a worksheet that spells it out in 9 steps. Want to download a copy to share with your staff? Read on...

Been at the gym and seen people working out for what is clearly the first time in a very long time? Have you seen them put the machine on some ridiculously high setting right out of the gate? Disaster waiting to happen, right?

Our regular blog subscribers have heard us talk about testing your digital marketing to international student markets before setting the dial to “intense.” I thought I’d take a moment to explain the rationale and the approach.

Bottom Line: Small marketing tests—that look at the combination of distribution channel, timing, message, content and design—are going to lead you to large scale success if you take the time to do it. To do this well, you need an innovation budget to allow for failure. Yes, failure. Why? Because you learn from failing and when you fail fast and cheap, you achieve success with confidence. With digital, this is the way of things.

What you really want to know: How many clicks? And importantly: How many conversions (applications and enrollments)?

Read on...

We talk a lot about digital marketing content that makes waves. No matter what your message is, it can’t inspire prospective international students unless it is noticed.

Here’s the thing, when international students search, will your institution come up in the results? Depends on where and how they search, right?

With digital marketing, there are many ways to get your message and content out there in front of those student searchers. And get this, some of the ways are absolutely free.

Yes, there is a set of international websites that will list your academic institution for free.

Bet you wish someone would gather those sites up into an easy list with some summary information. Heck, why not add the global ranking and unique visitor counts while they are at it? Who would do something like that for you?

Why, Intead of course!

We tasked Jacqueline Roodbaei, our fabulous international student intern from Hanze University in Groningen, Netherlands, with the assignment. Lucky for you, she’s been working in our Boston office researching all kinds of things for us since September and this project was a no brainer for her.