Recruiting Intelligence

You all see the enrollment storm we are heading into, right?

Now is the ‘Break Glass’ moment. If you act smart, fast, and right now, your fall enrollment is still salvageable, sort of. And your class of 2021 can remain within reach.

So, that travel budget you won’t be spending on travel? It’s time to determine how you will re-allocate it to make the greatest impact. And yes, you will need ALL of it (and more) to try to make things work out for your institution.

Sound overly dire? If you are thinking that, we fear you have not played this out far enough. Two key points to consider:

• China, 3 months ahead of the rest of the world on the whole COVID-19 thing, has yet to open any of its universities as of April 1.
• Last week, the US recorded 3.3M new jobless claims, the largest one-week spike ever. By a factor of 6x. And if that weren't bad enough, the next weekly figure is projected to exceed last week's. By alot. 

Yes, you will need a strong marketing budget to withstand the storm ahead.

Our primary message right now: gather the team you trust around you. There are SO many offers from vendors (like us) seeking your limited budget dollars and offering to take your classes and faculty online and do so much more for you. Some institutions are making snap judgments they are going to regret in 3 to 6 months. Go with the team you know and trust to have deep industry experience and a nimble approach.

Why? Because the situation is going to continue to be fluid for quite a while. This is not a time to partner up with folks you are unsure of.

One more reality to consider: 

• Assuming the world's visa process is turned back on for international travelers, are you going to allow international students to join you on campus this fall without a quarantine period? Will you make decisions based on where they are from? Wuhan? Seoul? But wait, what about an admitted student from Seattle or NYC? How will you communicate the safety of your campus environment to your students and their parents?

This situation will remain fluid for quite some time. Processes will need to adapt. Having nimble and trusted partners allows you to move forward with as much confidence as possible, knowing your team can adapt quickly and never questioning their motives. Our team truly has your best interests in mind.

The constant in the student journey

Students start their discovery process by asking a number of key questions. It starts with a, “What if?” exploration. There is a level of excitement for possibilities. It quickly turns to more concrete questions of:

1. Do you have programs in my areas of interest? and
2. Can I afford it?

The answers to these questions have ALL changed in just a few short weeks.

Our digital Town Hall meetings over the past few weeks have been invaluable sources of insight in navigating this unprecedented situation. The two resource and tip guides that accompanied them have been gobbled up. Fortunately, they are digital so we can make more of them instantly ; -)

You can access these valuable Resources and Tips PDFs, as well as recordings of both Town Hall meetings, at the end of this post. Read on. 

Hoping all of you are well and looking out at the horizon (physically and metaphorically).

Right now, there are so many angles to consider. From delivering on our education missions to providing safety to our student and our colleagues, there is just a lot to think about.

The participants at our first Town Hall last week asked for more. So we must deliver! A GREAT BIG SHOUT OUT to last week's amazing panelists – see photos above and list below.

And Now, "The New Abnormal" Town Hall #2: The Perish Economy

Let us help you demonstrate the survival and adaptation skills you are trying to instill in your students.

As of this month, we are living in a start now or perish economy.

Those institutions that move at their traditional pace will fall down, likely hard. Our next Town Hall will be this Thursday, March 26 from 10-11:30am Eastern Time.

We will present this Town Hall in 3 sessions and our panel of experts will take your questions in this Ask Us Anything event:

• 10-10:30am The Technology Platforms that matter and the features you need
• 10:30-11am Recruiting and Admissions Processes that will deliver despite social distancing
• 11-11:30am Digital Marketing Campaigns to attract and convert within a 25-mile radius or from 8,600 miles away.

All registrants will receive access to the full recording of Town Hall #1 held last week and all of the resources we shared with those who attended.

You know this about us: The Intead team has been evaluating edtech solutions and recruiting tools for the past 12 years. We’ve reported on student trend data (domestic and international) and provided free guidance on it all for the past decade, every week. We’ve launched recruitment campaigns targeting students around the corner and around the world.

We simply don’t stop thinking about this stuff. Read on for what we can do to help you move forward.

Intead will hold a Town Hall on Thursday, March 19, 2020 at 8:30am Eastern Time. We have a panel of experts with a world of travel and student experience under their belts. Please join us.

What’s this all about?

Every 2 – 3 days our situation changes, globally, domestically. And it changes dramatically. This is the new abnormal.

As one of our wise Intead Advisory Board members shared recently, there is BEST PRACTICE and then there is ACTUAL PRACTICE. Let’s all be real about what we can do and the fact that we put our best foot forward every day with good intent. In the new abnormal, best practice is going to be relative.

And putting our best foot forward is what we are all about right now. This is no time to become mired in anxiety and wait to act. Decisions need to be made quickly and in the face of massive ambiguity.

With campuses across the country and around the world continuing to pursue their education mission in new ways, we all have important ideas to share and new realities to adjust to. What better way to move forward than getting together…virtually, of course!

NOTE: A recording of the webinar will be shared with all who register, whether or not you attend.

This is a not to be missed event.

Joining our Intead Team as Panelists, we are honored to bring you:

• Jessica Sandberg, Dean of International Enrollment at Duke Kunshan University
• David Fleshler, JD, Vice Provost for International Affairs at Case Western Reserve University
• Seamus Harreys, VP, Global Enrollment at CIEE
• Angel Ahmed, CEO of GNET
• Ashish Fernando, Founder of iSchoolConnect

Read on. 

I’m here at the Society for Neuroscience annual conference with nearly 28,000 of my best friends who all REALLY appreciate nerd humor. They are wicked smart and doing things that make all of our lives so much better. It's all about the science.

This is a collection of very studious folks from all over the world. More than 40% of SfN’s ~37,000 members hail from countries beyond US borders. And when they all gather to discuss their science, they are representing academic institutions and other research-focused entities from just about everywhere.

Among them are Principal Investigators, post-docs, grad and undergraduate students. And they represent all those institutions where the next set of neuroscience graduates will one day work. Yes, research leads to careers.

There is so much youthful energy here. So many students developing their careers alongside luminaries in the field.

Sitting in on neuroscience lectures is far different than the digital marketing sessions I usually participate in. Soon, I'll be applying my cortex and synaptic activity to student recruitment marketing again -- a much more familiar topic ; -)

This December, the Intead team will be attending the TABS conference on private boarding high schools, ICEF North America and AIRC all about international student recruitment. We hope you will find time to escape your desk and breakroom and join us. We will learn together and improve together. Send us an email if you’d like to find time for a coffee together.

Read on to download our Intead Index on conferences in our field. We’d welcome your input as this index needs updating. Where do you find value when you attend an industry conference? Please let us know by adding to the comments below.

Let’s talk about student recruitment without the data for a change. Let’s talk about the underpinnings of this human experience of recruitment. Stay with me here.

Why are we doing this work in the first place?

The cynical among us point to the economics: we recruit students to get their tuition dollars. Ok, this is true. Faculty must be paid to get them to deliver education services. They actually get pretty adamant about this. And administrators need to get paid to keep the operation going.

Bigger thinkers among us believe education fosters cultural understanding. And global education fosters cross-cultural understanding. All this education helps build stronger economies (think jobs) and more peaceful times. 

Personal growth and communal growth.

And how in the world will this blog intro bring us to our favorite topic: student recruitment? Trust me and read on...

Three weeks ago our post about How Our International Audiences View Us Now, drew a tremendous number of views. If you missed it, you might want to take a look.

There was a lot to dive into based on recent news and reports on enrollment challenges both domestic and international.

We hope you will take the opportunity to join us as we discuss all these ideas and the strategies to address the enrollment challenges we all face. The Intead team, Ben Waxman, Patricia Tozzi and Alicia Depatsy will all be presenting and sharing at the AIRC and ICEF conferences in Miami in December. Email us if you’d like to set up a meeting.

Now, what kind of perspective can we offer you  to address the enrollment challenge?

Read on...

The future is digital. We’ve heard that in so many ways that we don’t really hear it any more.

Well, here’s a reminder: the future is digital.

We now hold so much computing power in the palm of our hand. Here’s an indicator: if you used a time machine and took one of today’s mobile devices back to 2010, just 10 years ago when the first iPad came out, and showed the development team what you could do with it, what and how you can connect with others around the world, most would be wowed.

Yet, a few would respond with, “That’s it?”

Leaders saw all of this coming and took the steps to usher it into reality.

Last week we discussed the increasing number of university and college closings. These institutions had a very hard time being even slightly nimble. Their leadership teams somehow misread economic trends and the difficulties we are all grappling with became insurmountable.

If you're seeing the warning signs we mentioned last week, our global research is a great resource to tap into and we're always here to help. This week we launched a new, highly affordable Intead Plus subscription option. Check out what the new Intead Plus Bookshelf Membership has to offer and get back to us. 

What we all need are more visionaries to help us navigate to the future. We need the folks who are thinking far ahead, envisioning future opportunities and then developing the executable plan to get us there.

Are you up for it?

Read on for some tips on maintaining a future focus for long-term growth.

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Intead’s Research Advisory Board has been guiding our latest work to help inform you of your next student recruiting moves. You can thank them as you pass them in the Nafsa convention hall this week. Meet them HERE.

The data, the infographics, the student insights…so much to consider, evaluate. Our ultimate goal: figure out how it all informs the marketing and recruiting plans of our clients.

I was just in New York City with Unibuddy (Nafsa booth 433) for their well-attended mini-summit. This peer-to-peer student conversation platform is really taking off and proving itself valuable as a recruiting tool. In the coming weeks, we will be releasing a report on our findings from an analysis of 200,000 student conversations. Great insights about powerful messaging by region.

For those of you here at Nafsa this week, I’ll be presenting alongside Hillary Dostal from Northeastern University at 2:30 on Wed, 5/29 in WCC Room 207A. Seen the promo video? It will bring you a smile in just 45 seconds…

Below, we share our insights on what kind of market research we think is most valuable at this point in global recruiting, given all of the many headwinds impacting our work. Intead Plus members have access to all of it.

With budget cycles coming to a close for 2019 and just firing up for 2020, now might be a good time to consider the value of the investment in Intead Plus.

[Read on…]