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Recruiting Intelligence

Enrollment Stresses: Oy Vey, No Quick Fixes

Everyone feels stress on the job. Recruitment and admissions teams are feeling it too, according to a recent story from Inside Higher Ed.

In Inside Higher Ed’s 2019 Admission Officers Survey, 336 admissions leaders weighed in, and the majority admitted they were concerned about filling their classes, especially in a timely manner. And not just a majority, but a super majority.

While we may wish for the stressless job, we knew what was in store when we took on this kind of work. And nothing relieves stress like the ability to point to a plan. Yet, the plan forward has so many options. Which ones are best for your institution? Where is the best ROI? The annoying answer: It depends.

Come see us at the AIRC Annual Conference in Miami in December where we will be offering a 3 hour pre-conference workshop on all the latest trend data and the actionable plans that help you move forward. Email us if you'd like to set up a meeting between Dec. 8 - 13 (ICEF + AIRC events).

So, let’s talk right now about the pros and cons of the various plans that lead to enrollment success.

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Taking on the Enrollment Challenge

Three weeks ago our post about How Our International Audiences View Us Now, drew a tremendous number of views. If you missed it, you might want to take a look.

There was a lot to dive into based on recent news and reports on enrollment challenges both domestic and international.

We hope you will take the opportunity to join us as we discuss all these ideas and the strategies to address the enrollment challenges we all face. The Intead team, Ben Waxman, Patricia Tozzi and Alicia Depatsy will all be presenting and sharing at the AIRC and ICEF conferences in Miami in December. Email us if you’d like to set up a meeting.

Now, what kind of perspective can we offer you  to address the enrollment challenge?

Read on...

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International Study’s Global $ Impact: How Does Our Industry Compare?

We report on student mobility trends in all of our research. Where are they going? What influences their decisions? How do we reach them with really great information to help them make informed decisions? These are the questions we ask and answer as marketers and communicators.

IIE data is always useful as a historical view of what happened over the past few years. What we also look for is data that is more immediate. What is happening right now. Better yet, how does what is happening right now affect what will be happening next year and beyond. The attempt to produce crystal ball predictions that have a bit more grounded intelligence and bit less unpredictable magic.

One of IIE’s figures that is helpful from a policy level and industry advocacy point of view is the size of the market. Education is an export for most countries and here in the US, IIE has helped us value that at roughly $36B. That is the value of international students coming to the US and spending their money on tuition, housing, food, transportation, clothing and of course, the BIG decision between Beats headphones or Jaybird wireless earbuds.

But we wonder how does this $36B relate to the GLOBAL student mobility market?

Read on to find out.

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#EdTech Basic Training: Bootcamps and the Future of Coding

Students are settled into their dorm rooms, pumpkin spice is again a major topic of conversation, and the craziness of the drop/add period is wrapping up. Summer might already feel like a distant memory. But, way back in June—before all of the student orientations, barbecues and beach trips—we spoke about credentialing and badges. One of the non-credit suggestions we made was for universities to offer coding bootcamps in order to help credential their students or alumni.

There are so many ways to engage prospective students at all levels who want to advance their careers. Our Non-Traditional Student e-book Quality. Cost. Convenience. has 9 case studies from your peer institutions. It might be worth a look if you’ve not already downloaded it. The Extended version for Intead Plus members includes three bonus chapters on market segmentation and recruitment strategies.

Read on to take a look at some of the options already out there for these coding bootcamps, and see if they actually make a career difference for students and offer your team an enrollment edge.

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How Our International Audiences View Us Now

If you’ve been following our blog and our market research, you were reading today’s headlines three years ago.

Intead has been conducting primary research on student and parent interests and influencers for a very long time. And we’ve been publishing our results for you. And we’ve been incorporating our findings into our clients’ marketing activities.

More than three years ago, we reported on international student concerns about the news coming out of the US. At that time, presidential candidate Donald Trump shared his views on Mexicans and a host of other things using headline grabbing terminology that continues to this day.

Research we've conducted, both primary and secondary, found that the parents of international students are staying on top of news coming out of the US. And we noted both students and parents increasingly raising safety as a top-level concern as opposed to a passing thought. We also identified visa processing issues as a concern to international admissions operations. And we identified the growth in international students attending US-based private high schools and the value of, and best practices, for recruiting those students.

All that, and more, was part of our conference presentations, publishing and client support in 2016.

Many sources of academic news tell you about the trends. Our goal, and we hope you know we deliver on this, is to answer the question, “So what?”

A favorite question of our friend and colleague, Harry Lane, professor of international business and strategy at the D’Amore-McKim school of business at Northeastern University. He will always push his students to consider this point: data and information are only as valuable as your ability to determine what actions you should take.

We get trend data and reams of other information all the time. So what?

This is where Intead shines. We’re all about the strategic decisions and tactical execution that emerge from the data we gather.

In fact, we have three new global marketing reports based on new research that we will release this fall and present at all your favorite conferences. (AIRC and ICEF Miami, anyone?). Oh, and not for nothin’, but a subscription to Intead Plus might be worth a look.

Getting the answer to “So What?” three years ahead of your peers, that’s gotta be valuable.

Read on for a few observations and action-oriented tips based on what we are seeing now…

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The Buzz Around SIS and CRM: Is Slate All That?

Prime recruiting season is upon us. So much to do.

Important questions:

  • Do you maximize your relationships and connections with potential students—getting to know them and customizing their interactions with your university?
  • Once they show up on campus, how do you manage your communication with them and manage their data?
  • How about once they graduate?

These questions have led to $3.26 billion in new EdTech investments and apparently cult followings. What is the shared answer?

Well, the answer has a lot to do with technology and a whole lot to do with people. Intead Plus members have access to our Essential Guide to Academic CRM’s – a terrific and streamlined CRM implementation guide with a heavy focus on the people part.

And once you’ve got the people part down, is the rest of the answer really Slate?

We have a fair amount to say on this topic, as you might imagine. We’ve streamlined it to a 3-5 min read. Join us…

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Micro-Innovations: Opportunities Speak Loudest to Those Who...

I met Jenny on a sunny July day at the corner of H and 22nd Streets in DC -- in the center of George Washington University’s campus.

Jenny’s been running this hot dog stand at this corner for 22 years.

Originally from Vietnam, she has two children currently attending the University of Virginia. With all these university ties, GWU, UVa, you’d think she works in our field of academia. And in a way, she does.

Take a closer look at that stand behind her. See the signs? Jenny is an entrepreneur and a micro-innovator. She recognizes opportunities and she goes after them. And she succeeds.

As Jenny and I talked, she shared that she sees a small boost in revenue at the end of each semester (in May and December) with her cash for books deal, in addition to the hot dog and soda sales. Her location gives her an opportunity that another hot dog vendor, at say the corner of H and 14th Streets, does not have. Her micro-innovation has proven a consistent, small incremental value to her overall operation.

It is the start of a new school year and we have so many ideas to share with you. This is no time to sit on your hands, or wring your hands. It is time to put those hands to work, get them dirty.

Read on for ideas about how thinking about micro-innovations might be just the thing that can energize your team and add up to significant growth for your recruitment funnel.

Read on...

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#EdTech for Career Prep in the Digital Age, Part 2

With your university years over, you are facing the end of your traditional education and the start of your career. You are done sitting through classes and handing in academic assignments. No more finals!

Your students have worked so hard to reach this point. And they’ve spent a fair amount of time researching their career options. Did they do all they could to maximize relevant work experience while in school? Internships? Career networking? Resume writing, LinkedIn profiling, interview practicing, alumni outreaching, job board searching, cover letter writing. This career entry thing is hard work!

Has your institution done all it could to help them pursue the career and land the job?

This is what education is all about. Transitioning the learner to then practice their craft, use what they’ve learned.

This is the second half of a two-part series on how to help students cross the bridge to employment. In Part 1, we spoke about EdTech that can help students prep for careers through mentorship and coaching, as well as platforms for virtual work experience, where students can do some of the daily tasks of their chosen career in an online micro internship. What other resources are out there to help strengthen their profile and seal the deal?

(Read on.)

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#EdTech for Career Prep in the Digital Age, Part 1

Going to College Question: Is it the journey or the destination?

Answer: It’s both, but the destination must be worth it.

After years of classes and seminars, learning and discourse, pizza and so many late nights (SO many late nights), the goal of attending university is for a student to find a job.

A university able to give confidence about the future to their prospective students will be in a stronger position than their peer institutions. Career placement stats are found on most university websites. But how about something more concrete? How can you differentiate?

In a two-part series, we are going to talk about ways that your institution can help students arrive at that destination. There are some very cool career prep resources available.

This is about career mentoring and coaching and how your students find the professionals with employer insights and connections—either from within your faculty, administration, alumni pool or through emerging tech tools (#EdTech social platforms).

The destination of the university journey is of course a job (better yet, a career). Talking to domestic and international students regularly, their focus is, of course, on their future.

“What will I do with this degree? Will it have value to me?”

Connecting to your alumni is an essential part of all of this. And yet, universities are investing so little in their global alumni as a new student recruitment resource. If you’ve not already done so, download our Global Alumni Management: State of the Field research here.

And read on for our review of Career Prep tools and resources…

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EdTech Goes Collaborative: Social Learning Platforms

First Marketing Question Today: Making better decisions based on gathered and distilled information -- Isn’t that the skill education is seeking to instill in all of us as we grow and advance through life?
 
Second Marketing Question Today: To whom do you turn for help with important decisions? Put another way, who are your influencers?
 
Main Message Today: You don't want to be that institution that gets the comment, "Huh! We don't have that," when all the students are home on break.
 
After recognizing the opportunities in EdTech, Unibuddy has grabbed the reigns and created a program that allows current students to discuss the merits of their universities with prospective students. The benefit: students in the college-seeking process are able to authentically hear the pros and cons of different universities from their peers and are able to make an informed decision.
 
Peer-to-peer support is an essential part of the human experience. Peers, colleagues and mentors
provide support in many forms today and it is increasingly digital. Sure, the shared cup of coffee and conversation at a table in some quiet corner has its draw and advantages. But really, digital has taken over the advice department.
 
In our continuing series exploring EdTech, we are looking into social learning platforms
and how they are providing your students (and you) with new ways to move forward. It is the power of collective wisdom.
 
This is going to be good!
 
We touched on these highly-visible resources in this blog in March, discussing learning
management systems (LMS) and social learning platforms.
 
We’re pretty confident you’ve already checked in on at least one social media platform today before even reading this. As you know, your students are spending their days Snapchatting, Instagraming, WhatsApping, WeChatting, (and some even Facebooking! - they might admit that one grudgingly ; -), in an effort to stay connected. Most of their interactions on their device of choice is peer-to-peer. Social learning platforms provide the same type of connection, but the focus is on students, teachers, parents, and alumni interacting to learn, collaborate and get creative with a goal in mind...less mindless, more directed.
 
What’s all this mean to you and your institution? What does it mean for student recruitment and student retention? (Read on...)
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