Recruiting Intelligence

Tracking the macro indicators of market growth and decline is where we were at the start of our journey more than a decade ago. The Intead team defined the global market opportunity for student enrollment in ways we felt others were not seeing. And we published our findings and ideas.

While we in higher education are no strangers to global enrollment shocks, there’s no getting around the reality that the year 2020 and the seismic health, political, and economic shifts have challenged our collective efforts to achieve institutional growth. The student enrollment declines being reported are very real and so many of us are feeling them and anticipating more declines in the near term.

Just this week IIE and the National Student Clearinghouse are providing new data showing how the student market has changed for the worse. These numbers are absolutely worth watching and it all makes for good headlines.

Yet, the team here has moved far beyond those headlines and numbers you are seeing. As we approach each new client engagement, we are focused on where specifically the opportunities lie. Which micro demographic? Age range? Region? Academic program interest? Which market differentiators will be attractive and where? Specifically. Globally and locally.

A wealth of data available to make really smart decisions

Today, there is so much data to analyze to help define the real market opportunities for each institution. Given the harsh market conditions, decisions today will determine which institutions will thrive going forward. In some cases, it is about which ones will simply maintain, forget about thrive. Many are trying to predict the future and with investment in the right tools, that is possible.

"Really?" You ask. "Yes," we reply.

The reality: Your bottom line is more important than ever. Your budget? Smaller than ever. Your enrollment goals? More challenging than ever. Your students? Struggling to succeed.

With so much of this past year being entirely unpredictable, a little confidence in the future would be truly welcome.

Luckily, there is an achievable path forward to predictable and sustainable enrollment growth. We’re talking long-term transformational growth here — those “Aha!” moments that transform your institutional practices and reality for years to come. Interested?

Today we are talking to all of you big picture thinkers.

Enter: Predictive analytics.

We know what some of you may be thinking. Long a buzzword in higher education, predictive analytics strategies often come with a “proceed with caution” label and (valid) concerns about budget, staffing, and implementation.

But we’re here to change all that with our new eBook — The End of False Promises: A Guide to Real Predictive Analytics Success.

In this newest Intead publication, we discuss predictive analytics, past, present, and future, including our vision for a manageable, affordable path to incorporating data- and Artificial Intelligence-powered (AI) solutions throughout the student journey at your institution.

To bring this new reality of actionable predictive analytics services to life, we have partnered with iSchoolConnect, a growing leader in advanced EdTech artificial intelligence (AI) tools, to create a new model for marketing, communications, and analytics for academia. Bonus: as one of the world’s few official Google Cloud partners, this new tie-up has access to data insights and resources others only dream of!

The successful approach we are talking about relies on flexible, incremental investments that produce clear returns. With a trusted partner guiding your institution forward on this journey, the transactional successes add up to transform your entire system for enrollment management and student success.

Read on for a quick-hit predictive analytics crash course and to download your free copy of the new eBook. Plus, a closer look at the new Intead + iSchoolConnect approach.

There's one important thing institutions should do to reverse enrollment declines. Most won’t do it.

What you need to succeed: the knowledge that each incremental investment provides a near-term win, a return on investment, while advancing your institution towards a transformative state for long-term growth. 

On Monday, November 16th at 12pm (EST), we will be joined by an amazing line up of experts to discuss how predictive analytics and flexible, modular investments in technology can transform both enrollment management and student success.

With so many institutions experiencing enrollment declines and budgetary challenges, strategic investments are essential. No institution has ever cut its way to success. 

Join us for this intriguing discussion about predictive analytics powered by Artificial Intelligence (AI). Following our webinar, attendees will receive an advance copy of our newest eBook on how to customize this modular approach for your institution. And we will be making a big announcement about how Intead is changing, significantly, to take advantage of the opportunities we see ahead.

During the webinar, I will be joined by my co-host, Ashish Fernando, CEO of iSchoolConnect, and together we will get some amazing strategic insights from:

• Lisa Adams, MD: Associate Dean for Global Health, Director of the Center for Global Health Equity, Dartmouth Geisel School of Medicine
• Jesus Trujillo Gomez: Strategic Business Executive for Higher Ed at Google Cloud
• Kerry Salerno: CMO, Babson College
• Hillary Dostal: Economics Adjunct Professor and Lecturer, Northeastern University and Endicott College

Are your moments of fear and anxiety your best growth opportunities in costume?

Reality check: some days the fortitude to push forward is harder than others. There is simply so much work to be done.

Still, we are moving forward. Always.

On this morning following the US 2020 election, regardless of the final outcome, the hard work of pushing for learning environments that advance individuals and society takes forward thinking and energy.

We, as a community, do this every day because we know that a diverse student population fosters cultural understanding and personal growth.

We, as the Intead team, supply the expertise and energy to make this happen with all we have in us.

And we know that institutions at the top of the food chain and the bottom do not achieve diverse learning environments easily. Today, the light is shining very clearly on the fact that without proactively addressing student recruitment, enrollment, and support processes, institutions fall into ineffective practices. Worse, practices that can subjugate and demean student segments. Practices that undermine and diminish the very mission statements institutions hold so dear.

Still, we move onward with fortitude and hope for a future in which students and institutions can realize success. 

And while the path to that future might not always be clear, opportunities abound. Read on for our perspective on recognizing those opportunities, including the latest data from Moody's Investors Service and NAFSA that point the way forward. 

Listening to a radio interview this past weekend, I heard a fantastic analogy from a recording artist describing why she collaborated with others on her most recent album:

When you go to the playground and bounce the ball off the wall by yourself, you know how it will bounce back to you.

Collaborating with other talented people produces more than you can produce by yourself. And it often produces the unexpected bounce that takes your project to the next level. Today we will look at a digital marketing case study for a campaign we ran in India, Brazil, and the U.S.

This is our second post in our enrollment management series addressing the question of how much of a media budget do you need to succeed with your digital student recruitment campaigns?

The answer: Benchmarks are the signposts to improvement and success. When you run campaigns, you capture the data that tells you how to improve. Collaborate with us and we will help you get the desired campaign bounce (not bounce rate – that’s something entirely different ; -)

We are providing our community with case studies offering a level of detail you simply do not find out there. We look at case studies offered up on other websites and often we are perplexed by what their definition of “case study” is. What we are providing: actual campaign results to help you know if you are doing things right.

Our recent enrollment marketing campaigns for a range of institutions have targeted student audiences in Kenya, South Africa, Ecuador, Colombia, Brazil, Italy, France, India, and of course, the US. Campaigns on the horizon will target recruitment stalwarts: China, India, and South Korea as well as Australia and Canada.

Pro tip: you’ll want to share these posts with your team. Better yet, get them to subscribe to our blog.

And here is a link to last week’s Intead Blog and Case Study about Kenya and Ecuador in case you missed it.

Read on for perspective on the talent and budget needed to make your next digital student recruitment campaign even more successful.

How much of a media budget do you need to succeed with your digital student recruitment campaigns?

The answer: Benchmarks are the signposts to improvement and success. When you run campaigns, you capture the data that tells you how to improve.

For the next few weeks in this enrollment management series, the Intead team will share what marketing agencies rarely, if ever, share publicly: real campaign results to help you know if you are doing things right.

Just looking at some of our recent enrollment marketing campaigns for a range of institutions, we have targeted student audiences in Kenya, South Africa, Ecuador, Colombia, Brazil, Italy, France, India, and of course, the U.S. More campaigns on the horizon will target recruitment stalwarts: China, India, and South Korea as well as Australia and Canada.

Do you see any of your target audiences in this set? Thought so.

Pro tip: you’ll want to share these posts with your team. Better yet, get them to subscribe to our blog.

Read on for perspective on setting leadership’s expectations for future success, what to throw into a campaign (talent and budgets), and the real, detailed benchmarks to measure your performance. Yes, all of that (but you have to read to the end to get it ; -)

Your focus these past few weeks been a bit off? It’s not just me?

There have been a few more distractions than usual as we all try to get our work done. Still, there are important decisions to be made and the reality is, in our line of work, we truly do make a difference for a heck of a lot of people. Not quite on par with our amazingly dedicated healthcare providers and food supply chain workers. 

Still, helping students adjust to the academic experience that just went kablooey has its place.

The Intead team has been offering a lot of very specific perspective and advice to salvage enrollment numbers and stabilize institutional revenue streams. These are the underpinning of your faculty doing what they do, so that your students can do what they do. We are all connected.

This post has a lot to do with building collaborative teams and advocating for your department budget.

We hope you are taking time to read our recent blog posts and finding some good food for thought in there to support your student marketing initiatives. Now is definitely the time to innovate. And since so much of that student recruitment work is going to be digital, we thought it might be helpful if we gave you a great shareable infographic that simplifies the whole digital marketing process.

Sometimes, we find that the broad university teams we are working with includes colleagues who are not steeped in the digital marketing processes that we swim in every day. We thought you might find yourself in that situation more often than you’d like. Use the graphic below in your reports, in your slide decks, in your emails to those who approve your budget...

Read on for our practical ideas to help you stay focused and build broad team collaboration (and perhaps help you justify the budget request to make your digital marketing succeed).

Budget year is wrapping up and once again, you’ve been informed that you won’t get the level of funding you said you needed to truly move the needle. We get it. We’ve been there. Resources are always scarce. And yes, it can be extremely frustrating.

But you are a professional and you know how this goes. You do your moment of Zen and break out your trusty strategic planning process that you keep tucked away in that part of your brain. What are your true priorities? Where can you use your limited resources to push hard and fast? The goal! Keep the real business goal in mind.

And don’t forget to bring the positive energy to your team along with the plan. We all need that spirited lift that brings the team together and makes everyone feel the common purpose.

And there’s one more thing you’re going to want to have with you: a deep and powerful resource library that guides your strategy and execution when the inevitable obstacles arise along the way.

We got you covered. Read on...

Is it moving forward? At the pace you want? Are you getting where you need to go?

If you are like most institutions, the answer is, “no.”

Or at least, the answer is, “Not as fast and at the level of quality I need and want.” So, here’s the most important question: Why not?

Budgeting for Student Recruitment

The season is upon us and whether you are submitting your budget for approval or evaluating the budget requests others submit to you, we thought we might offer some insight for your process.

Business school professors love to apply the latest 4 square analysis that simplifies complex industry quandaries. The marketing texts (Kotler anyone?) are full of flowcharts and other grids to help you make sense of the 4 Ps (Product, Price, Placement and Promotion). And then there is the ever-elusive ROI analysis.

And the best line of all that sums up our most cynical fears: We will beat the excel spreadsheet into submission until it tells us what we want to hear.

Oh, those budgeting meetings and the spreadsheet assumptions. How often do we go back at the end of the year and take a look at what we projected and what we actually achieved before we approve the next project budget?

Not often enough and usually not with enough of a critical eye.

Sometimes, having outside expertise performing an analysis or assessment of your processes and capacity against your strategic goals can really help move an institution forward. Send us a quick email to learn more about what Intead can do to help.

Download Intead’s 3 Essential Budget Questions – a 1-pager that offers a simplified approach to considering any budget request/evaluation. With this framework for evaluating your plans and whether they merit additional investment, you’ll take those complex quandaries down to a basic starting point to help identify where the opportunities for growth really are. We think you’ll want to share this one widely.

Read on to access the downloadable chart...

Student enrollment research just took a huge flying leap forward.

We are proud and humbled to announce the formation of the new Intead Research Advisory Board. 

For over a decade, we have produced industry research reports that are trusted by student recruitment professionals across the country and around the world. Now, we are partnering directly with some of the strongest voices in the industry to bring you even more cutting-edge insights. 

Our in-house team is stacked with talented market and data analysts, content developers and designers who unearth valuable industry insights and bring our reports to life. Having this additional layer of industry expertise will take our industry perspective to a new level.

Market insights, yeah, we got those!

“I've long admired the range of student recruitment and enrollment marketing research that Intead conducts and disseminates,” shared Jessica Sandberg, Dean of Enrollment at Duke Kunshan University, and one of our founding members of the Research Advisory Board. “Being a part of this work with Intead keeps me on the cutting edge of where student enrollment is going. I'm delighted to be working with this great group of people.”

Who else is involved and what research will emerge? Read on...

As we look forward to wrapping up 2017 and reflect on the year, we are noticing one recurring theme. Throughout 2017, the world of international student recruitment has been hyper-focused on the concerns around a limited recruitment budget.

Many of our colleagues reported that the biggest blow was to their designated funds for travel, and many institutions have endured reductions in staff, limiting their recruitment resources even more. And, as you know, the enrollment expectations from above are as high as ever – if not higher! 

Well, during this holiday season – we’re here to give you some hope (and tips!). 

There are things you can do now, small things, on an even smaller budget, that can make a big impact later. We recommend you consider trying all 10 of our recruitment tips for under $10 and then do them again…and again…and again. Read on to see how you can make a big impact with a little funding...

A quick reminder: we'll be taking a break from the blog next week and you'll see great content here again in January 2018! Odd to write 2018. (There's a joke in there about future sight being 2020, or something like that...). Either way, time flies, doesn't it?

In January, we'll be posting our slides from all of our AIRC and ICEF presentations. Hey, and when you have a moment during the holiday break, check out our International Student Recruitment Bootcamp. Spaces are filling fast -- limted to 100 attendees who will all walk out with a global marketing plan fashioned to their institution with the help of our globally knowledable faculty.

Read on to get your 10 tips all under $10. Happy Holidays from our team to yours. Enjoy the season!