Recruiting Intelligence

Day One of #NAFSA2022 and it just feels so good to be back together. Optimism is in the air. The social media chatter among our colleagues here is exuberant.

Even if you’re not in Denver this week, we bet your office is feeling the energy of an industry that is projected to grow by as many as 1 million students globally next year. Sure, that growth is more of a rebound, but it’s welcome news nonetheless.

As the tsunami of NAFSA conversations washes over us, the buzz is all about diversifying source countries and everyone is wondering about the best way to go about it.

You, too? Right, because China.

We’re always happy to help lend insight into these international student recruitment conversations based on our global market research and recent client experiences. Often that’s best done through real-world case studies that speak directly to the need to diversify enrollment and improve yield. Today we release our most recent case study diving into a really successful international digital campaign we recently ran for a US Midwest Big 10 research institution.

Let’s meet in person!

If you’re at NAFSA this week, be in touch. We will absolutely do our best to fit in another meeting while in Denver. You’ll see Ben, Patricia, and Iliana racing from our presentations to a bunch of IEM sessions and all those networking events and 1:1 meetings.

Our 2022 can’t miss sessions:

In the meantime, read on to download our latest Big 10 case study all about improving undergraduate yield.

Like you, we spend a lot of time getting into the mindset of students. We need to understand their behavior, their decision making process, by region, by study interest, by age and other demographics.

So, when we read that education luminaries Wendy Fischman and Howard Gardner released a book based on more than 2,000 interviews with higher ed students, alumni, faculty, administrators, parents, trustees, and more, we couldn’t help ourselves. We had to get it.

The book, The Real World of College, What Higher Education Is and What It Can Be, is an analysis of interviews conducted at ten US institutions representative of a range of schools, from the highly selective to the lesser so. For us, the results reveal new insights and confirm long-held beliefs. It’s worth the read for anyone who cares about the student experience, student outcomes, and the long-term viability of our industry.

Reading it through the lens of student recruitment, of course, we’ve gathered key takeaways that can inform the work you’re doing now (recruitment marketing) as well as the longer-term stuff (onboarding, student services, career services, and alumni relations).

Always insight and action-oriented: Below we offer our top 5 takeaways from this great read and importantly, your clear action item for each insight.

Let’s meet in person!

If you’re at NAFSA next week, be in touch. We will absolutely do our best to fit in another meeting while in Denver. You’ll see Ben, Patricia, and Iliana racing from our presentations to a bunch of IEM sessions and all those networking events.

Our 2022 can’t miss sessions:

Read on for our top 5 book review takeaways for your admissions team…

Ambiguity continues as we head into summer 2021. Will international students obtain visas for this fall in time for August orientation? 

We know the US Embassy in New Delhi and the four Consulates in Mumbai, Chennai, Hyderabad and Kolkata are working it double time to process the same visa volume they had in 2019 but in just 2 months. Go team!

And we know that Chinese student visas are facing a time crunch and additional challenges around the approval rules, especially students admitted to STEM graduate programs. 

While optimism is an important element of any future-focused initiative, facing reality and ensuring your plan can adapt to those realities is more than prudent. It is required. The reality here is that there are significant headwinds that appear insurmountable. Highly unlikely that the enrollment numbers will bear out this fall for many US institutions. Application volume is creating unsupported optimism in this case.

We’ve reported on these topics, collected and interpreted data from multiple sources, and released analyses during this past quarter. From presenting two sessions in partnership with our esteemed academic leaders and global partners at the 2021 NAFSA, to publishing a market research report on the new Indian mindset on US schools, this has been an important quarter for shared insights.

So, grab a cup of coffee and before you finish it, we know you’ll be sharing links from this Q2 2021 wrap up with your enrollment team and colleagues with the power to make positive change for students around the world.

Read on for our quarterly recap of Intead resources available to you — all in one place. Plus, a preview of what’s coming next…

At the very least, we bet you have some great stories to share.

That’s not much of a silver lining from this past unnerving year. But it’s a start.

Let’s talk about opportunities to learn from each other and think bigger.

In the past year, our education community has collectively navigated some uncharted and very choppy waters. You may have emerged better for it, with new processes and contingency plans in place, cross-functional partnerships strengthened, remote work and learning infrastructure upgraded, and a renewed outlook on your institution’s long-term strategy.

Given this year of rapid activity and transformational growth, we’re more excited than ever to gather (virtually) with leaders and change-makers from over 100 countries at this year’s NAFSA conference from June 1-4th. 

Intead has been attending and presenting at NAFSA for more than a decade, and every year we are energized by the idea-sharing that takes place and inspired by the power of our global community.

This year’s NAFSA is all about thinking big about the future of international education — the latest innovations, strategies, and best practices shared from your peers across the field as we build for the next generation. Intead is honored to be presenting two sessions this year in partnership with our esteemed colleagues from leading academic institutions and global partners on forward-looking global strategies:

• Achieving Global Agility: The Flexibility of Global Campus Options
  A discussion on the challenges and opportunities of delivering your academic programs at turnkey remote campuses around the world. First-hand experiences will be shared by Ita Duron, Executive Director of Global Strategies and International Programs at Massachusetts College of Health and Pharmacy Sciences, an institution that has already put this global approach into practice (and reaped the benefits).
  
  Also joining the conversation will be Seamus Harreys, Vice President of Global Enrollment at CIEE sharing how CIEE’s global campus models in Shanghai, Seoul, Legon, and many other cities around the world have helped institutions navigate student mobility challenges. Lots of info about how to adopt the global campus approach at your own institution. Tune in: June 4th at 9am EDT

• Going from 0-60: Internationalization
  We’ll be talking all things internationalization with David DiMaria, Associate Vice Provost, International Education at University of Maryland, Baltimore County, focusing on how to build leadership buy-in and navigate typically slow-moving internal processes for rapid results.
  
  You’ll learn valuable team management and partnership strategies as well as how to establish global recruitment marketing programs that produce measurable enrollment results. This topic is a frequent discussion area on the NAFSA Enrollment and Leadership listserv forums. Join us for this as a Tune In Anytime event.

Read on to for a few preview tips on how these sessions can help move your global strategy forward.

As an education professional, you know deeply the power of a knowledgeable guide to expand your mind, challenge your beliefs, and push you to new heights.

Whether this guide takes the form of a favorite professor, dean, mentor, colleague (or a favorite blog), even the most experienced leaders among us can benefit from a little outside perspective and wisdom from time to time (read: always).

For Intead, that source of wisdom is our recently expanded Intead Research Advisory Board, a veritable who’s who of education industry leaders who guide our student recruitment and enrollment research on both domestic and international approaches.  

Don’t worry, we’re not just here today to sing their praises (although we could do that all day) or talk about how they help us look smart (although they do). ;)

The truth is, the Intead Research Advisory Board isn’t really for Intead. They’re here to serve you. With their expertise, we are able to provide you with fresh and deeply knowledgeable perspectives and new research and insights on topics that drive our industry and your institution forward. We’re ever grateful for their valuable work.

Read on to learn more about this powerful line-up, how their wealth of experience can help to power your institution, and the market intelligence we are working on and presenting soon.

Intead’s Research Advisory Board has been guiding our latest work to help inform you of your next student recruiting moves. You can thank them as you pass them in the Nafsa convention hall this week. Meet them HERE.

The data, the infographics, the student insights…so much to consider, evaluate. Our ultimate goal: figure out how it all informs the marketing and recruiting plans of our clients.

I was just in New York City with Unibuddy (Nafsa booth 433) for their well-attended mini-summit. This peer-to-peer student conversation platform is really taking off and proving itself valuable as a recruiting tool. In the coming weeks, we will be releasing a report on our findings from an analysis of 200,000 student conversations. Great insights about powerful messaging by region.

For those of you here at Nafsa this week, I’ll be presenting alongside Hillary Dostal from Northeastern University at 2:30 on Wed, 5/29 in WCC Room 207A. Seen the promo video? It will bring you a smile in just 45 seconds…

Below, we share our insights on what kind of market research we think is most valuable at this point in global recruiting, given all of the many headwinds impacting our work. Intead Plus members have access to all of it.

With budget cycles coming to a close for 2019 and just firing up for 2020, now might be a good time to consider the value of the investment in Intead Plus.

[Read on…]

This week, we are proud to share with you an article from our friends over at NAFSA (with their blessing, of course).

We were struck by the insightful way that this short section in International Educator's September/October 2018 edition captured today's market challenges in a realistic, unflinching light. Rather than emphasizing one factor impacting higher education (politics being a popular choice), this section takes a wider look at the many diverse conditions affecting overall enrollment.

This brief summary is evidence that many of our day-to-day concerns are not limited to international recruitment, and now is not the time to back away from building your brand internationally. As competition grows, both domestically and internationally, you want to be in a strong position to continue attracting students and maintaining your enrollment. We've all faced periods of enrollment challenge before. Shrinking away was not the answer then and it is not the answer now.

In that vein, we invite you to join our session at NACAC on Saturday 9/29 at 10:30 AM for our Presentation: International Alumni Relations: The Neglected Tool in Your Student Recruitment Arsenal?  Earlier this year, in partnership with Academic Assembly we surveyed over 1,000 US institutions on their international alumni engagement practices and needs. At this session, we will present and interpret the findings of this research and offer practical ways you can leverage your international alumni network to strengthen your recruitment and development efforts. 

We have another great collection of Intead research and insights coming out next week. You don't want to miss our Webinar: Agent Commission Structures and how to maximize your recruiting agent partnerships on Thursday, 10/4 at 10 AM EST. Register here. All registrants will receive a copy of the full report following the webinar. 

Intead works with our institution clients to help them determine the best regions and channels for their strategic enrollment plans. Our proprietary research and the custom research we do for our clients makes all the difference.

As you consider your recruitment channels, we recommend you refer to Nafsa's excellent summary of the factors we all must weigh as we adjust our enrollment plans to the current global geo-political environment...

Isn’t it nice when someone just makes things easy?

At home, we love it when our partners empty the dishwasher, the kids trot off to bed without a fuss, the cable guy shows up when he’s supposed to, or the DVR remembers to record our favorite show even when we mere humans have forgotten. Everybody loves it when someone takes care of the work, leaving you to sit back and relax!

At Intead, we get that same sense of “wow, thanks!” when someone serves us up quality data that is organized clearly. It’s nerdy, we know—but if you’re reading this blog, we bet you share the same appreciation for easy-to-interpret info.

So we want to share one of our favorite datasets with you: Mapping SEVIS by the Numbers, provided by the Department of Homeland Security. And yes, we are actually saying “thank you” to SEVIS. We’re as surprised by this as you are ;-)

Read on to learn about how available SEVIS data can provide some great insights into your global recruiting efforts. This stuff can tell you a whole lot about which countries might work best for your recruiting for specific programs. It can also give you insight into your efforts to attract transfer students – international students already studying here in the US.

Below, you also will find a link to our NAFSA presentation slides about aligning your internal stakeholders and gaining the support you need to recruit. The stories shared by Jon Stauff (Monmouth University) and Martyn Miller (Temple University) gave some real world, in the trenches perspective. The slides really don’t capture all that was shared.

Please be in touch if you’d like to learn more (info@intead.com). Better yet, sign up for our new Intead Plus membership and get a continuous stream of helpful data, tools, and a Google Analytics review that can put you in a great position to strengthen your recruiting game.

Read on…

Last week, we attended the NAFSA Region X conference in Princeton, NJ, and had the pleasure of meeting many new friends and reconnecting with old acquaintances. 

Perhaps the most memorable conversation for Ben and Patricia was with Dr. John Sexton, president emeritus of NYU and founder of the Catalyst Trust for Universal Education (pictured above). They had a chance to talk following his plenary addressing the value of international education and the importance of the work you do. 

Here at Intead, we often reflect on the value of all of the effort you put into this whole international education thing. This week we wanted to pause and thank each and every one of you for the incredible work you do every day to sustain a volatile industry and encourage students around the world to connect and share experiences across borders. This is, "the life to which you are called," as Dr. Sexton so aptly phrased it. And you do it with such great energy and dedication. We recognize the value of the work you do and hope that you will continue to make leaps forward in the face of today’s challenges, tomorrow’s, and the next.

We are here to say: we see everything that is happening in the world and in global education, and we echo Dr. Sexton's message of staying motivated, encouraging each other and recognizing that, "Your work is so valuable." 

Need some re-energizing? We all do once in a while. Read on to reconnect with your passion and renew your vigor…